Bizarre to have to take a lift down one floor, walk along a corridor then take another lift up one floor to get to and from room.

Nice hotel, pleasant surroundings and food good.

Stayed in September 2025

Some parts, including the stairs to floor 0 needed a really good vacuum - it’s clearly been a long time. My room was tired and although an upgrade looked out onto the very noisy air conditioning unit, not great.

The staff were really impressive and accommodating and the quality of food in the restaurant was outstanding.

Stayed in August 2025

WiFi was poor, almost non existent, which is unusual for this hotel

Nice large and comfortable room, excellent food and very friendly and helpful staff

Stayed in August 2025

More power point in room.

Lovely breakfast, good variety of food. Staff very attentive and efficient. Nice location, accessible to city centre.

Stayed in September 2025

The only bad thing I can think about is the fact that there was no minibar in the room.

The main part of the house is absolutely astonishing, a formidable journey to the past. The service is flawless and the food is very good - breakfast, afternoon tea and dinner.

Stayed in August 2025

Minor thing, but could live with it for our one night stay. The function room had an event on into early hours. Maybe the next round of hotel upgrades includes newer noise reduction windows. But as mentioned above, we coped for our one night stay.

Booked and got free upgrade via Booking.com + free breakfast as well (Genius Member). Had our dog Rosie with us and often means lower quality of room at other hotels. Not at this hotel, good location, brilliant sized room & amenities. Almost forget excellent breakfast with plenty of choice. Finally the location for our trip was good. As was the location for Rosie & myself early morning walk (6.30am'ish). 5 minute walk onto the cycle/ walkway that used to be the Aberdeen to. Ballater railway line.... Photo's of this part are attached......

Stayed in August 2025

The cost of alcohol , 175 glass of wine costing £12 then when receiving the bill £3 50 is added.

Comfortable and clean. Food is delicious but the menu doesn’t change very often. Breakfast is good and plentiful. Our room was spacious and well maintained. Unfortunately my side of the bed needed a new mattress which meant that I couldn’t sleep. I mentioned that when I checked out in the morning, so hopefully that will get fixed asap. On the whole it was good and will stay again but perhaps bring our own alcoholic drinks.

Stayed in August 2025

Challenging navigating the complex floor and room signs. Not for the faint hearted or guests with mobility issues.

Beautiful gardens, great staff.

Stayed in August 2025

Enjoyed our stay in a very quiet room. The hotel was busy on the first night with a noisy function but we didn't hear a thing. Breakfast the first morning was a bit chaotic as an American tour party had cleared the buffet of food and plates. Breakfast the second morning was calm and much more enjoyable. Great little doggy bag (although you are paying for it), disused railway line nearby which is excellent for walking the dog.

Stayed in August 2025

Hotel staff very friendly. Room clean

Stayed in August 2025

Large comfortable room, friendly and helpful staff, and the food quality is excellent.

Stayed in August 2025

Room temperature (too hot which is surprise for Aber seen I know)

Overall ambiance

Stayed in July 2025

Room 416 was lovely but the heating/ac units outside our widow were very noisy all night. We couldn't close the window as it wouldn't shut but also it was too hot. A real shame, maybe we should have been warned ⚠️

Stayed in August 2025

Some items on evening menu not available.

Good location and nice rooms

Stayed in May 2025

We had to change rooms as the initial room allocated was right beside the lifts and as very,ight sleepers we knew that would be an issue. Spoke to reception and had that changed without issue.

Realy nice, friendly and helpful staff, large clean and comfortable room, and excellent breakfasts.

Stayed in August 2025

Really nice

Loved it

Stayed in August 2025

Breakfast, although good, could have been better. I couldn't quite get the eggs the way I like them!

Clean, comfortable room with excellent shower. Friendly staff. Excellent location for our purposes.

Stayed in August 2025

More vegan options would be good

Lovely hotel and pleasant staff

Stayed in August 2025

Needs an update on the bedroom corridors and bedrooms. The common areas are amazing. Staff could have been friendlier.

Great historic property.

Stayed in July 2025

Room windows difficult to close.

Breakfast was really good.

Stayed in July 2025

Judging by the pictures, it must be an old hotel. However, somethings could do with an upgrade, for example, the furnishing in the bedrooms. Although we did not need to use it but the wardrobe door in our room was poorly maintained.

Overall a great experience with friendly staff and a nice restaurant. The atmosphere of the hotel was also very enjoyable. We found the price to be reasonable considering the time of year we went (during graduation season) and the distance to get to city centre - would definitely need to drive though.

Stayed in July 2025

On the 3rd floor, it was a bit warm in that room. If the temperature was higher than 65, it would be too hot.

A great hotel with a comfortable King size bed. I was in the King room.

Stayed in July 2025

wifi seemed to come and go - stability of wifi was my only issue.

warm welcome on arrival, help to find the bedroom, room service, breakfast cooked to order. - Thank you and see you again.

Stayed in July 2025

Room wasn’t ready at 2:00pm as were told no water in the room and now air conditioning very hot ask reception for fans and didn’t get one.

Stayed in July 2025