1 Charlotte Street Port Ellen, Port Ellen, PA42 7DF, United Kingdom
#4 of 7 hotels in Port Ellen
Guests' ChoiceBased on 672 hotel reviews
9.0Cleanliness
9.4
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
9.6
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 5 September 2025
Stephanie
United StatesI should have rented a car. It's difficult getting to see all the things without one. I stayed plenty busy, but there were some places out of reach by bus.
I loved the staff, location, breakfast, seeing and hearing the waves from my window, the pretty room, and all they provide in it. The connected pub was fun, lively in the evening. I watched the moon and stars rise over the water in the evening. The bed was super comfortable. Even though the hotel was full, I never once heard the other guests. Getting to chat with the staff, they were incredibly helpful to get a taxi or bus, tips on sights to see was a highlight. I would definitely return.
Stayed in September 2025
Reviewed: 4 September 2025
Joanne
CanadaBeautiful rooms. Comfortable beds. Very good breakfast selection.
Stayed in September 2025
Reviewed: 31 August 2025
Harrison
AustraliaNothing
The staff were friendly, the hotel is perfectly located and the pastries were cooked fresh on site
Stayed in August 2025
Reviewed: 28 August 2025
Katherine
United StatesLots of steps and no lift.
The room was beautiful, big & had a wonderful view. The staff was exceptional!
Stayed in August 2025
Reviewed: 27 August 2025
Ali
United StatesIslay is great! And No. 1 Charlotte Street is the perfect spot from which to enjoy it.
Stayed in July 2025
Reviewed: 24 August 2025
Caralyne
AustraliaGorgeous hotel with such stunning decor throughout. Opposite a cute park on a beach that was perfect for sunset drinks!
Stayed in August 2025
Reviewed: 23 August 2025
Pierre-alexandre
SwitzerlandLovely staff 😊
Stayed in August 2025
Reviewed: 20 August 2025
Marietta
United StatesThe bar crowd was loud because the windows were open all night. The “king bed” was a small double.
Fabulous location and friendly staff. The breakfast was really good. The bar selection was superb.
Stayed in August 2025
Reviewed: 18 August 2025
Manuel
PolandWhile the bathroom was spacious, the bedroom part of the room was a bit narrow. The price was quite high, but it was the only accommodation available in Islay when we booked it (months in advance).
Perfect location if you're arriving to Islay on the ferry from Kennakraig to Port Ellen - 10min walk from the ferry terminal. The whole place and the room were spacious and comfortable, with a great common area and a bar (apparently managed by the same people) with a lovely selection of drinks and whiskeys and a terrace by the seaside just on the other side of the road. Special shout out to Karolina, our lovely bartender who gave us great conversation and great whisky recommendations!
Stayed in August 2025
Reviewed: 15 August 2025
Sonny
United KingdomThe bed was a little uncomfortable.
The property is in prime location for anyone visiting Islay. The staff were extremely friendly & went above and beyond helping us with booking taxis, which can be very challenging on the island. The decor is generally nice & the breakfast included in the rate was great.
Stayed in August 2025
Reviewed: 13 August 2025
Larry
United StatesNothing
Property is perfectly located. Staff was welcoming and extremely helpful. The homemade jam was excellent!
Stayed in August 2025
Reviewed: 12 August 2025
Svetlana
BulgariaThe bathroom door didn't close properly and I could hear the bar downstairs from my room but it wasn't that big of a problem for me, someone who can't sleep in a noisy environment would not enjoy this.
The staff were super friendly, the room was good, they have a lounge that you can have take out or play board games that is extremely cozy.
Stayed in August 2025
Reviewed: 11 August 2025
May
United KingdomEverything was good- had a great stay!
The hotel is in a great location with plenty of parking. The room was nicely decorated but a bit small. Breakfast was great with plenty of choice.
Stayed in August 2025
Reviewed: 11 August 2025
Lilian
CanadaNo air-conditioning and a little pricey.
Great location right along the waterfront. Decor was bright and airy.
Stayed in July 2025
Reviewed: 9 August 2025
Tara
United KingdomNo lift so had to carry our heavy suitcases up the stairs, but it was worth it for the view
We loved the location and the decor of the building. The staff were very welcoming and the breakfast was superb. We will be back.
Stayed in August 2025
Reviewed: 9 August 2025
Paget
United KingdomThe few plastic flowers were disappointing
Excellent friendly hospitality. Breakfast was delicious especially the homemade jam. The relaxing lounge area was very comfortable.
Stayed in August 2025
Reviewed: 9 August 2025
Jill
AustraliaVery comfortable rooms and spaces . Lovely breakfast. Extremely friendly and helpful staff.
Stayed in August 2025
Reviewed: 8 August 2025
Ken
United StatesLots of steps with no elevator but doable.
Very good breakfast. Nice Room. Excellent location
Stayed in July 2025
Reviewed: 4 August 2025
Paul
United StatesThe high price, but there are few options on the island.
Great location. Super nice and helpful staff. Great breakfast. They have a little pub next door which they own and is connected to the hotel.
Stayed in July 2025
Reviewed: 4 August 2025
Umbarger
United StatesNothingg go!
Such a warm welcome when we arrived. We got an early check in without any issue. Very helpful tips. The room was beautiful and clean. Absolutely no issues.
Stayed in July 2025
Reviewed: 4 August 2025
Alasdair
United KingdomEverything you could need on an island visit
Stayed in August 2025
Reviewed: 3 August 2025
Julie
United StatesOne room was especially small, but it was still very clean and nice.
Very clean. Exceptionally friendly staff! Accessible to the ferry, many distilleries and bike rentals. Beautiful area!
Stayed in August 2025
Reviewed: 3 August 2025
Jacinta
AustraliaVery noisy at night with music blaring and lots of people and cars racing around the street.
Very good location but be warned it has a public bar which draws the crowds in until the early hours. There is a lovely lounge to use for eating and watching the world go by.
Stayed in August 2025
Reviewed: 28 July 2025
Susan
United StatesCharming place Great breakfast and great staff
Stayed in July 2025
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