Lyndhurst Road, Brockenhurst, SO42 7QH, United Kingdom
#5 of 8 hotels in Brockenhurst
Guests' ChoiceBased on 176 hotel reviews
9.0Cleanliness
9.2
Comfort
9.5
Location
9.6
Facilities
9.5
Staff
9.6
Value for money
8.2
Free WiFi
7.5
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End of dialog contentReviewed: 4 August 2025
Anelia
United KingdomNot cheap
Location nature
Stayed in July 2025
Reviewed: 2 July 2025
Barry
New ZealandBeautiful location and historic homestead
Stayed in June 2025
Reviewed: 3 April 2025
Carolyn
United KingdomSome staff a bit off(young female server and breakfast staff). Which was a shame as reception ladies and 2 male waiting staff were excellent & so very sweet. No lifts stairs were a pain all the time. No help with bags down offered, no children allowed on sun terrace which is a shame. Didn’t have anything in the room to advise of check out times , no room service menu ,
Very clean, free milk and cookies in the afternoon were a treat, spa is lovely, the sun terrace is gorgeous Breakfast was outstanding! Dinner was a delight - expensive but worth it - lovely personalized welcome card on the bed, lovely little touches and attention to detail
Stayed in April 2025
Reviewed: 30 March 2025
Danielle
United KingdomAmazing staff and facilities for families, still with a luxury feel. Everyone was great and so helpful with our 9 month old, and we had such a relaxing time.
Stayed in March 2025
Reviewed: 15 February 2025
James
United KingdomNothing, the facilities and staffing plus the quality of food were all great
Everything! Friendly staff and great facilities
Stayed in February 2025
Reviewed: 12 February 2025
Abel
United KingdomWe were in the room in the top floor and for a man of my height I had to watch my head way too much even in the room and the washroom. The food was really the only drawback of this place, the quality of food was very poor, shocker tbh.
If you have an infant this is the place to be, the ultimate relaxation getaway where you can sit back and rest up. The staff are brilliant and try to accommodate your requests really well, a wonderfully trained staff makes things a lot better.
Stayed in February 2025
Reviewed: 30 December 2024
Hmliu
SingaporeLovely stay in the New Forest, the whole family enjoyed ourselves immensely
Stayed in December 2024
Reviewed: 25 November 2024
Chloe
United KingdomPretty expensive overall, especially the food in the restaurant, when that is added in. The breakfast could be improved and let it down a bit. Good selection but bacon watery and not crispy, hash browns soggy, not particularly nice sausages, pancakes chewy. Our bed (cosy room) did feel very small for two. Pool area sometimes quite noisy with families but not too bad. Our room had a lampshade just above where you would sit up in bed, making it hard to do so without knocking your head!
The venue and location are beautiful. The decor is considered and classy, feeling grown up and cosy. It really was like a home from home with special touches, such as the milk and cookies, or fresh milk in the room. We didn't take our child with us but welcomed the notion of a child-friendly hotel, and would love to return with our little one. The spa facilities were amazing, as was the various rooms to sit in and play games /relax. Overall a luxury break in a stunning location with friendly staff and personal touches.
Stayed in November 2024
Reviewed: 24 November 2024
Mark
United KingdomN/A
Relaxed
Stayed in November 2024
Reviewed: 23 November 2024
Kim
United KingdomSo many thoughtful little details to make your stay more comfortable. Everyone was accommodated for from families to adult couples. There’s adult only spaces but milk and cookies for the kids. Really lovely.
Stayed in November 2024
Reviewed: 19 November 2024
Danielle
IsraelBreakfast dishes wasn’t amazing but the overall buffet was good. Restaurant stuff wasn’t professional but kind. A lot of children around.
Clean, comfortable, charming and great spa! Friendly stuff. Great value for money
Stayed in November 2024
Reviewed: 21 September 2024
Ian
United KingdomNothing
The staff were wonderful, so helpful and attentive.
Stayed in September 2024
Reviewed: 14 September 2024
Adrienne
United Kingdomnothing
Excellent choice, well served, very helpful staff
Stayed in September 2024
Reviewed: 2 September 2024
Hayley
United KingdomBreakfast is a little chaotic (but lovely), advise to get there early!
Everything has been so well thought out at this hotel since the recent refurb! The room was nicely decorated and very clean and I LOVED the tiny motion light next to the toilet that came on at night when you enter the bathroom, so you don't have to turn a bright light on - such a nice touch! They went all out to make us welcome - they provide baby monitors so you can chill in the bar after dinner and also Yoto's for bedtime stories! The pools were both lovely and heated and the food was better than I expected for a family hotel!! My son loved that he could go to the games room next door to the restaurant while we waited for dinner to be served - they really have thought of everything. The staff were lovely and we will definitely stay here again!
Stayed in September 2024
Reviewed: 22 August 2024
Chris
United KingdomRooms were divine. Furniture and decor outstanding. Breakfast was out of this world. Service was fantastic and the evening meals were great :-)
Stayed in August 2024
Reviewed: 21 July 2024
Candice
United KingdomMore food options Staff friendly but unprofessional- spoke about personal things whilst guests were there
Lovely family facilities
Stayed in May 2024
Reviewed: 3 June 2024
Tracey
United KingdomNothing really that we didn’t like
The adult only restaurant The quiet surroundings Staff friendliness and attentiveness The spa Attention to detail
Stayed in May 2024
Reviewed: 30 May 2024
Joanna
United KingdomNo marmalade
Fabulous setting, really lovely relaxed atmosphere, facilities were excellent and the staff extremely welcoming and friendly
Stayed in May 2024
Reviewed: 18 May 2024
John
United KingdomNothing, it was all good.
A full range of breakfast items from hot food to cereals, grains, fruit, cakes and a choice of breads for toast. All this in a lovely setting overlooking a lawned garden area.
Stayed in May 2024
Reviewed: 29 January 2024
Emma
United KingdomFood not great.
Stayed in January 2024
Reviewed: 5 January 2024
Victoria
United KingdomLovely romantic getaway in a beautiful property - rooms were incredible and spacious with lovely views of the countryside. There were so many locations accross the property to sit and relax or enjoy a drink. The staff could not have been more accommodating and the spa facilities were incredible. I didn’t want to leave after this stay!! Not to mention the breakfast menu was lovely with a delicious vegan breakfast!
Stayed in December 2023
Reviewed: 26 December 2023
Emily
United Kingdom.
Outdoor hottub - bliss.
Stayed in December 2023
Reviewed: 17 December 2023
Ruth
United KingdomN/A
Just Amazing
Stayed in December 2023
Reviewed: 17 December 2023
Jackie
United KingdomAll good
Verynice
Stayed in December 2023
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