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Reviews of Mulberry House 3 stars

Chelmsford Road, Ongar, CM5 9NL, United Kingdom

#1 of 1 hotels in Ongar

Guests' Choice

Review score

Based on 547 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 3 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and pretty hotel

    Stayed in September 2025

  • Reviewed: 2 September 2025

    9.0
    Lovely place to stay clean & comfortable
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could hear neighbours constantly through the night rooms could be insulated better

    Lovely room very clean

    Stayed in August 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room very hot, but fan provided

    Lovely staff greeting on arrival

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Thoroughly enjoyable.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    A beautiful setting. We were in a courtyard room which was small but absolutely perfect for the length of our stay.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful place to stay,wish I could have stayed longer but we were just passing through

    Above and beyond service

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Very good, I would stay again
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant or bar, I did get offered to buy a drink at reception and I could get a takeaway.

    Stunning location and buildings.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Loved it will definitely book again x
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The only issue was the fire alarm went off at 6.30 but it wasn’t an issue as we had to be up anyway

    It was stunning, alpacas and black swans in the gardens. Breakfast was so delicious! Bed was so comfy. Room was lovely and quiet and we had a suite in the grounds- great price too on last minute deal.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed in a room upstairs because we wanted a bath and not a shower. Two flights of steep stairs!!. A not in the bathroom said because it is an old building , run the hot water for a while for it to come through. We ran it for 8 minutes with still no hot water, so wasn’t a good experience!

    Beautiful building lovely staff

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night

    Family court yard room, always immaculate and most impressive shower!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Very friendly, excellent location fantastic views cannot afford it one little bit will definitely be staying again

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Apart from that it was a very pleasant stay
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    So it says light bites but we couldn't get any food. Luckily a restaurant not too far. Also there was a bingo and disco which was fine but our stable rooms were very close and the noise was quite loud till late

    The breakfast was excellent and the young waitress think her name was Sumner was really polite and helpful. Lovely setting.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything. The receptionist were excellent and kind and took the kind step of upgrading my room

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    The best-ever stopover, a complete revelation!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    I loved everything.

    My stay at Mulberry House, which I chose for its location, because I needed an overnight stop, turned out to be one of the most beautiful and enjoyable places I've stayed. The extensive grounds were fascinating to explore and brilliantly landscaped and planted. Formal terraces, a lake and a bridge nestled amongst mature trees, a wild mini-meadow, a natural stream, a cultivated field and winding paths. Each of the beautiful, luxurious rooms opened onto a spacious lawned courtyard. There was plentiful parking, with designated disabled spaces by the main house. My wheelchair accessible room was approached by a sturdy ramp, and I was able to sit out with a morning cup of tea while my tiny assistance dog, Olive, frolicked on the grass and was fussed over by the friendly staff. Every one of the staff I met was friendly, relaxed, good natured and helpful. Everyone seemed happy and I understand many have worked there for a long time. I was told separately by several staff members that Mulberry House is 'like a family'. As a solo traveller I was grateful to feel part of that family. One incident demonstrated this. Olive was enjoying eating some if my delicious breakfast, when she was stung by a wasp, and became unwell and distressed. I am happy to say she was OK after an hour or so, but in that time, Wendy, Sammy and Desirée comforted me, gave me water and tea, made up a cold compress and called the vet for advice. A big shout out to Jackie, Kim and Aaron too, for their welcoming kindness. I'd like to move in!

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Clean, comfortable and friendly.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Friendly welcome, clean, comfortable room (walk in shower was particularly appreciated by my wife as she has hip and knee problems). Pleasant grounds and an excellent breakfast.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Lovely grounds and large clean and comfy rooms
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Not much nearby

    The room and the grounds were lovely. Bed was comfy and the bathroom was modern and clean. We really enjoyed our stay and would stay here again. Breakfast was really nice.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Perfect. Will definitely stay again.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t fault it. Liked everything. Staff were exceptional as was everything else.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very comfortable stay in a delightful setting
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    No fridge Very dark when I arrived and unable to see direction notices and where temporaru reception was

    Breakfast very nice and staff helpful

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    A superb one night stay. Very comfortable and perfect for me and Mum.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful property. Excellent room and facilities. Fabulous breakfast. Very helpful staff.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    10
    It was brilliant
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Simple, clean and good staff.

    Easy to get to.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Alpaca’s!
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing beautiful room and grounds staff were so friendly! Breakfast was gorgeous ! Lovely little find

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    lovely stay over all too quickly!
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    the adjacent main road is fast/noisy, but you dont hear it much in the gardens and not at all in the cottages.

    beautiful room, firm but comfortable bed, excellent bathroom, lovely grounds, very dog friendly, staff seemed to genuinely care. nice lounge. only 2 minutes drive to nice little town

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful old house with gorgeous grounds! Spotlessly clean, super comfortable bed, staff were very helpful ... just a night stop between A and B for us but the whole setting made it feel a bit special!

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Everything was very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Angela was excellent

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Peaceful stay in a beautiful, convenient location.
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. Ideally, it would have a restaurant and bar but the lack of this was made clear before booking.

    Beautiful location, easy to find. Clean and well-appointed room.

    Stayed in July 2025

Showing 1 – 25

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