Slow service in Restaurant and bar

Staff, Breakfast and Facilities

Stayed in August 2025

The bedrooms were incredibly dated , we were lucky bedroom 4 has had a bathroom refit which is very nice and modern , however don’t understand why they didn’t freshen up the bedroom at the same time , as this probably now looks worse against the new bathroom . Our family also stayed in bedroom 5 and that bathroom is in terrible condition, and very dated room .

Excellent location , suited as well for attending the Masters. Lovely bar and terrace area

Stayed in August 2025

Our room was in the older and part of the hotel and not very large. The room was adequate but a bit disappointing for the money we paid. Furniture was old and very scratched and in need of updating. There was a cupboard for a mini fridge which we wanted but no fridge just open space, as the masters was on dining in was very busy so we went elsewhere. The spa facilities amazing, which we used after a long days at the masters. On the day we left we spoke to the receptionist who asked if we had a nice stay, did we have any issues ,we mentioned the mini fridge and she said if we had of asked they would have brought one to our room. I do think this info would have helped had they had this information in a folder in the room, most 4 star hotels do.

Breakfasts amazing, we booked an extra day before our 2 day stay through booking.com, so we could get early to the masters. On the 3 breakfasts we had we went at 3 different times and the breakfast was always hot and plentiful. The staff were wonderful, helpful, always greeted you with a smile and asked if you slept well. Couldn’t fault it, also never hurried you out of restaurant.

Stayed in August 2025

No air con

Gilf

Stayed in August 2025

Spa area was too small and wasn’t upgraded also changing rooms not very clean

Room was lovely

Stayed in August 2025

The rooms could do with a little updating and the food was ok but did expert better. Apart from that everything else was good.

Good location, very friendly and accommodating staff, beautiful ground, the use of spa facilities.

Stayed in July 2025

Our room was poor and badly needed updating, and the view was of another rooms windows.

Breakfast was good, staff friendly and the location and grounds were lovely

Stayed in July 2025

The property is very nice, and the staff were very friendly and helpful.

Stayed in July 2025

The bedroom bathroom was rather dated and the shower was not very good. Disappointing that the hotel did not serve bitter beer which I was told they stopped the week before, with not enough bottle stock in its place.

I loved the very comfortable seating areas within the hotel, very relaxing.

Stayed in July 2025

The blinds in the bathroom were hard to figure out, I could open and close the shutters but to close it for decency was hard so I asked reception and someone was sent up, when he came he made an effort close it but it was to high for him to complete the task and there was still a gap so I had to keep the door to the bathroom open which shielded the view while having my shower just for piece of mind. to be far the room was tucked a way on an corner off the hotel but from inside I could see out side so was not sure what could be seen form the outside. just saying.

I booked an over night stay and also Spa Treatment which was booked on there site I was greeted at reception and given my key all staff were welcoming. The room was small but cosy with kettle and a good selection of hot drinks, I liked that there was some cookies and a packet of crisps and a sparkling water on the dressing table with a chair. The bathroom was spacious with a shower and their shower gel was nice. A cupboard with hanger ,iron and ironing board and there where supposed to be robes in there so a when I made the staff aware the bought one up for me. They provided Netflix which kept me entertained. the treatment I had was very good a lot of effort to make make me feel good and I was relaxed after and I was able to use the pool sauna and steam room.

Stayed in July 2025

Could do with modernising decor

Lovely appearance - very clean - staff very friendly - lovely setting next to a golf course

Stayed in July 2025

The adjoining function had a few guests who thought it was funny to run up and down the corridor knocking at most of the doors late at night.

Liked the ambience

Stayed in July 2025

Our room was a little small and had no view. The pillows were very hard and uncomfortable.

The room was clean, staff were very friendly. There was a good choice at breakfast. The swimming pool and Gym were excellent.

Stayed in July 2025

N/A

Comfortable, friendly staff.

Stayed in June 2025

shower didnt work in the first room, so we had to move to an upgraded room which was lovely but it would have been nice if the staff moved our things and not us. Had dinner there one night, very expensive! £130 for on starter, two mains and a bottle of wine

lovely breakfast, great grounds for a walk, nice spa facilities

Stayed in May 2025

The room was nice everything was there just a little dated.

Breakfast was excellent location fantastic excellent all round.

Stayed in May 2025

nothing

the building, garden, attentive staff, spacious bedroom

Stayed in May 2025

The breakfast room is far too small for a hotel of this size. This led to significant queues for breakfast. The staff tried to manage the situation as best the could.

Very nice hotel, friendly staff and excellent facilities.

Stayed in April 2025

Our room was rather ‘tired’ and in need of renovation but wasn’t terrible.

Location, communal areas

Stayed in April 2025

As I am now quite elderly the bathroom could be modernised There was no walk in shower.

Great location .Staff were efficient and friendly.

Stayed in April 2025

We went for for dinner in the restaurant, we would like to mention two members of staff - Ella and Marjan who were particularly pleasant and professional.

Stayed in May 2025

Spa really busy Need to book your slot before you arrive rooms are tied and dated

Breakfast really good and fresh nice walks around the hotel

Stayed in April 2025

Having to pay for breakfast. I thought it was included

Staff were exceptional. Room very comfortable and spacious

Stayed in March 2025

No lift

everything and the grounds are beautiful

Stayed in March 2025