Food quality and overall up keep of hotel grounds . Also was overcharged by Booking.

The spa facilities and location of hotel

Stayed in August 2025

Water pouring through bathroom ceiling, from upstairs bathroom (literally pouring) mould around shower tiles. Musty/mildewy smell in room. Previous water damage visible in ceiling over bed. Really tired stained carpet. Broken toilet seat. Room required total overhaul.

Lovely staff nice location

Stayed in August 2025

Too expensive for the facilities provided. Also, dinner too expensive. No signal to use phone or GPS We were charged £50 as a deposit for our stay, but we did not get it back.

It was clean.

Stayed in August 2025

In need of maintenance, however, it's clear that recent small upgrades are not in keeping with this building, more of a modern Asian style. Hopefully, it won't be completely ruined over the next few years. Young staff members seem to choose the background music that's so loud it spoils the ambience, even permeating outside into the gardens Restaurant is brightly lit, in a modern conservatory totally out of character and overpriced for a very average meal, a curry and a bowl of soup is £42 ! Car park is too small for users, which includes many non residents.

A traditional country house with some original features, very spacious bedroom and pleasant grounds

Stayed in August 2025

After paying over £200 a night, I found it rather cheap and shabby to be asked to pay £4.20 plus service for a latte with my breakfast. I only had a croissant for breakfast but was tempted to order the full cooked breakfast and then not even eat it as a protest about being charged for the latte (i didn't though !)

Hotel has been refurbished very nicely. My room was big and airy, nice bathroom.

Stayed in August 2025

Sadly it was the hottest weekend of the year and on the second floor! Heat rises so minimal air impacted on sleep despite windows open and fan on. Struggled up two floors with bags. Shower bit strange with operations and eventually managed to get a hot shower. Would stay again and would recommend though.

Great food however would have preferred the bar menu for longer as well as restaurant. Great location and good massage/spa.

Stayed in July 2025

The shower was a bit old fashioned, it dripped and there was a spotlight that had stopped working in the bathroom, which meant it wasn't as bright as it could have been.

Food and wine was lovely, spa facilities were good and the hotel grounds were lovely too.

Stayed in August 2025

Bathroom tired and in neef of decoration and upgrade

Good size room

Stayed in July 2025

Reception staff very laid back

Massage was great

Stayed in July 2025

Although the staff were very helpful and available a lift for taking all the large luggage upstairs would have been welcomed.allowing the 5 year old to eat food quietly delivered with the grown ups in the dining room would have been appreciated.

Rooms were very comfortable ..loved the bath in both rooms and enjoyed the provided toiletries .. one of my favourite brands Bending the rules to allow the dog to join the family reunion was great and made the evening.

Stayed in June 2025

Parts of the hotel are a bit shabby . The wood around our bedroom window was rotten and the garden area around the patio was full of weeds and looked uncared for. Two drinks at the bar were very expensive and included a service charge

Peaceful location. Staff very polite and helpful. Very comfortable bed , tea and coffee making facility in the room . Great choice of food for breakfast.

Stayed in July 2025

Better indicator of site, ie note on doors to say were they went, IE gym, pool etc

Very good large portion and resented hot. Well done.

Stayed in July 2025

Rooms need a face lift

Nice hotel in a rural setting very clean and generally staff helpful, Breakfast also very good a bit slow but generally ok The room we were in seemed a bit dated and the curtains weren’t in a great condition and not closing fully

Stayed in June 2025

Room accessed by leaving main building, walking aroundthe back and up a small flight of stairs. Not good in the rain. Smallest double room I have ever been offered in A hOTEL. Premises not easy to find, not visable from the road and no reception for Sat Nav or phone signal.

Good breakfast selection. Good selection of drinks, with fresh milk and water in fridge.

Stayed in June 2025

No brown bread available at breakfast. Although we had been upgraded to a lovely room the toilet didn't flush & as there was no handyman on site we had to move rooms.

Staff were helpful & pleasant. Food was good quality.

Stayed in May 2025

Could do with a touch up of decorating

Very pretty place, lovely setting

Stayed in May 2025

Hot tub out of service, so we didn't use the spa facilities on this visit, probably would have done so if we were staying for longer. Room got rather hot, even with window open and fan provided on.

Room was smart, clean, well decorated and very comfortable. Our evening meal was very enjoyable and the menu was very appetising and provided well for dietary requirements (celiac). We had breakfast brought up to us, and this was not only delicious, but timely (asked for it at 08:00 and it arrived at 08:00 on the dot). The building and the grounds were very smart, elegant and comfortable.

Stayed in May 2025

Staff not clearing tables when people left breakfast room and not providing things when they asked customers. Property looking tired on the outside with rotting woodwork and cobwebs in in public areas you could easily see.

Breakfast was good as included in price but not worth £18 .

Stayed in May 2025

dinner was cold and Very slow. they were 2 chefs down and did try very hard to help so would probably go back and let them try again. Generally the place needs lots of little things doing and a good clean up. our room had 2 faulty showers so they moved up. staff helpfull though

Stayed in April 2025

A few parts are dated (it is from 1600s!!) Had to wait a bit at reception, but they were friendly.

Historic, setting, characterful

Stayed in April 2025

The wait time for food was too long and there seemed to be a lot of annoyed customers. We also feel we paid more than we should for the dinner we received although the food in general was very good.

Staff were very nice and the room was lovely. Plus the facilities were good.

Stayed in March 2025

room was designed nicely, the gym facility was well equipped, the pool was warm, the staff were nice, the food was tasty

Stayed in January 2025

Breakfast - cold toast!

Room

Stayed in February 2025

Room excellent breakfast also good

Stayed in January 2025