I thought I had booked a room in the main hotel but ended up in an apartment across the street

The staff were very helpful and efficient

Stayed in September 2025

Air con not the best

Excellent location and friendly staff

Stayed in August 2025

Strange setup with rooms across the road - more like arriving at an apartment than a hotel

Good location, great value and clean spacious room

Stayed in August 2025

Polite and helpful staff. The room was large and comfortable and the breakfast was good.

Stayed in August 2025

Being in a separate building to the main one

Well located for access to the tube and the business centre

Stayed in August 2025

Good location but the interior is a bit old.

Stayed in August 2025

Night lights in the room couldn't be turned off which wasn't great

Early check in was much appreciated. Room was large and comfortable and very quiet considering this is in central London.

Stayed in August 2025

The room furniture is tired and worn. Needs updating.

Lovely staff and service. The room was a good size and very clean. Just a little dated and needs a bit of updating. The mattress was very soft. Value for money is great. Easy to find and close to the tube.

Stayed in August 2025

Room smelt slightly of cabbage and was very hot as air con non existant making it very difficult to sleep as we were out all day and the evening didn't realise this until to late to really do anything about it did mention air con problem when checking out

Staff were friendly and helpful bed was comfortable room was clean breakfast good location excellent as visiting Barbican centre

Stayed in August 2025

Very convenient, clean and quiet area

Stayed in August 2025

The staff and location were wonderful The room was clean and fine but I will agree that the place is starting to feel a little outdated for the cost

Stayed in July 2025

Bed was a little high but otherwise ok!

comfortable room, well equipped bathroom (especially liked the emergency kits for shaving and dental care). The pre theatre dinner in the Jugged Hare was first class!

Stayed in August 2025

The townhouse was okay, decoration looked a bit worn, and there were a few tears in the wallpaper. I'm not sure our room really worked with no door on the main bedroom and when our children went to bed in the main room, we had to switch off the lights so we didn't disturb them and the sink in the main room confused us as well. We have stayed at Montecalm before but we are not sure we would stay in the townhouse room again.

Great location as we were at an event at the Barbican, but it's a stones throw away from St.Pauls, the Thames, central London, and more. Staff are very helpful and were caring, especially to the children.

Stayed in July 2025

The hotel was a neat looking building and the room was very comfortable. Staff were very friendly and helpful. Would definitely stay here again.

Stayed in June 2025

Some facilities did not work, lights in room very confusing to use , some did not work. Carpet worn and dated , facilities need updating. Could not understand bar in hotel closed when residents want to have drinks whilst staying there .

Location / Staff friendly and helpful

Stayed in July 2025

The staff were so friendly and helpful

Stayed in July 2025

The bed is very worn through and uncomfortable. Bathroom could use some touch ups, eg. joints need to be redone, cosmetic mirror is broken…

Outstanding breakfast and very helpful and friendly staff!

Stayed in July 2025

Property across the road from the breakfast and bar area

Great location and friendly staff

Stayed in June 2025

Our air conditioning was not working.

Excellent location, clean and comfortable room.

Stayed in June 2025

Unable to get to fill without shower on as well!

Warm greeting from very helpful staff. Enjoyed the free snacks and drinks.

Stayed in July 2025

I was staying in the townhouse. It was very comfortable and nice, but a little tired.

Great location and the staff could not have been more helpful

Stayed in July 2025

Air conditioning unit was a bit loud whilst trying to sleep

Excellent location, clean and had everything we needed

Stayed in June 2025

When we came for breakfast on Sunday there was a queue and when we finally got invited, we could not find a free table for two persons and had to join strangers until one of the neighbouring tables got free. The fitness room could be bigger and beter equipped.

Everything was good, however we lived in a separate building, so in order to visit reception, breakfast, fitness room... we had to cross the street. It was not convenient or comfortable.

Stayed in May 2025

Very nice hotel in great location, our room was spacious with lovely bedroom and very comfy bed. Lots of bars, cafes and places to eat around. Lovely breakfast, nice coffee and juice! Good selection and some extras like smoked salmon. Staff was nice and helpful to assist with any requirements, we will be back!

Stayed in June 2025