185 East Clyde Street, Helensburgh, G84 7AG, United Kingdom
#23 of 45 hotels in Helensburgh
Guests' ChoiceBased on 77 hotel reviews
8.4Cleanliness
8.5
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.6
Value for money
8.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 July 2025
Beavon
AustraliaFriendly host. Beautiful old house. Fabulous continental breakfast even though we were leaving early.
Stayed in July 2025
Reviewed: 26 July 2025
Hjørdis
NorwayLovely town, lovely host, great breakfast, good bed and facilities.
Stayed in July 2025
Reviewed: 23 June 2025
Geoff
United KingdomThe toilet and shower room was across the hall, not ensuite.
Interesting, quirky property. The owner provided lots of great touches, so we had everything we could possibly need. She drove us to the station to catch our train as there were no taxis available. There was a wash basin in the bedroom.
Stayed in June 2025
Reviewed: 10 June 2025
Steve
United KingdomThe shower and toilet were across the hallway. I was the only guest on the nights I stayed there so this was not really a problem.
Very Clean comfortable room and an excellent breakfast
Stayed in June 2025
Reviewed: 2 June 2025
Alexandra
United KingdomDon’t expect pristine. It’s an old building.
It was traditional Scottish hospitality at its best. Beautiful Victorian house with character. You didn’t have en suite but you had your own separate shower room and toilet. Bathrobe supplied for floating between. Also lovely sitting room. Good Wi-Fi and tv. Breakfast table with linen tablecloth and lovely spread as not seen in Premier Inn. Best cooked breakfast in a long time. Asked for and got great porridge.
Stayed in May 2025
Reviewed: 24 May 2025
Douglas
United KingdomNice, warm, clean and friendly place to stay. Breakfast, was 9 choices of fruit and 7 choices of cereal to choose from before a cooked breakfast.
Stayed in May 2025
Reviewed: 6 May 2025
Ann
United KingdomThere was some building work going on in the immediate area, so I was up early to avoid noise.
Location good, parking good. Very good breakfast. The host Liz was friendly. The hotel was in the Edwardian style, with features of the era. I had my own bathroom, separate from the bedroom (not en-suite).
Stayed in May 2025
Reviewed: 20 April 2025
Simone
NetherlandsOur host was lovely, took really good care of us. The room was spaciois and the beds slept amazing.
Stayed in April 2025
Reviewed: 20 April 2025
Clare
United KingdomNothing
It was comfortable and cosy, lovely hosts and excellent breakfast, and a perfect location for our stay and walk up Skiddaw
Stayed in April 2025
Reviewed: 18 October 2024
Craig
ItalyUnfortunately there was work being done on the apartment above and so during the day ther was a bit of noise , but at least they start at 8am.
Great breakfast 🍳, very nice host , easy walk into town and train station.
Stayed in October 2024
Reviewed: 16 September 2024
Anne
United KingdomWish we were staying longer
Fabulous interesting old building and interior. Lovely welcome from the owner. A fabulous breakfast. We loved our stay and will return.
Stayed in September 2024
Reviewed: 23 July 2024
Rachel
United KingdomSpotless and lovely breakfast
Stayed in June 2024
Reviewed: 29 June 2024
Maggie
United KingdomWe were really happy with everything, we don’t have any notes. Though we only stayed for one night and we weren’t able to try the breakfast so we can’t comment on that.
The Maybank is in a lovely location and we had a really comfortable room that had a real home away from home feel to it. The lady working there was very welcoming and incredibly friendly. We also loved the biscuit offerings in the room, that was a real treat!
Stayed in June 2024
Reviewed: 7 June 2024
Jackie
United Kingdom1. The state of the bathroom. It's not en-suite but is located down the hall (but as the only guests that was only a mild inconvenience). We were offered a choice of two - a bathroom and a shower room - and we opted for the shower room. It wasn't clean. The toilet bowl was dirty, there was soap scum all round the top of the basin and there were cobwebs everywhere. More of a deep clean wouldn't go amiss, as other reviewers have said. 2. Clutter. It's a gorgeous old Victorian (?) villa stuffed full of glorious bits'n'bobs. However every available surface was taken up with said bits'n'bobs, which meant there wasn't really anywhere to set your own things out. It was okay for the couple of nights we spent there, but if I was staying longer, I would like to see the bedroom and bathroom cleared of surface clutter. Might make it easier to clean, too. 3. It looks a little bit shabby. But Liz the owner explained that they're hoping to tackle the exterior to smarten it up a bit, and to be honest the bits that mattered - the comfort, the breakfast, the hospitality and the cleanliness (apart from the bathroom) were all there.
A thoroughly surprising B&B - the owner only takes one booking at a time so you are always the only guests. But you're free to come and go as you please and she's a great respecter of privacy. In the room there's the cleanest, whitest, fluffiest towels I'd ever seen, and a really comfy double (not kingsize) bed. Plenty of tea and coffee, plus hot chocolate and Ovaltine sachets and a great selection of biscuits and choccy biccies. The listing suggests that the family room contains a seating area and a dining table, when in fact these are in your own private sitting room across the hall, where your delicious and enormous breakfast is also served. This consisted of a great selection of cereals and fruit, followed by a simple but tasty cooked breakfast, all served on beautiful china and crockery. The dining/sitting room is full of antiques and objets d'arts, and is really cosy and welcoming, especially if Liz lights the fire! The house itself is well located, just a 10/15-minute stroll along the road into the town centre, with the Clyde on one side.
Stayed in June 2024
Reviewed: 14 May 2024
Alan
United KingdomBig rooms and a great breakfast. Host was very accommodating of our late arrival and made us feel very welcome
Stayed in May 2024
Reviewed: 3 May 2024
Andrew
United KingdomBreakfast was excellent and our host was very friendly and helpful. The location is walking distance into the town and quiet.
Stayed in May 2024
Reviewed: 13 April 2024
Samantha
United KingdomLovely room and very pleasant host. Lovely selection of breakfast options.
Stayed in April 2024
Reviewed: 18 November 2023
Hilary
United KingdomNo en-suite bathroom
Clean and well equipped
Stayed in November 2023
Reviewed: 3 November 2023
Jason
United KingdomVery friendly staff, flexible arrangements and excellent breakfast
Stayed in October 2023
Reviewed: 3 September 2023
Lorraine
United KingdomNo negative comments
Lovely home, comfortable sleep and landlady was so accommodating. My stay in Helensburgh was lovely. Unfortunately my stay was brief to my commitments, but it was a pleasant overnight stay. I will definitely book again if required.
Stayed in September 2023
Reviewed: 14 August 2023
Nz
New ZealandI didn't book for longer.
A little piece of luxury. The room was spacious and had every little thoughtful thing I could possibly want. Even the complimentary drink sachets which included hot chocolate, Horlicks, a selection of herbal, fruit, green and black teas, with cookies, small chocolate bars, milk and an electric kettle. There was a sink in the room and a hairdryer which plugged in where I could actually see my hair in a mirror. The heating came on when it got a bit chilly even though it was summer. The house is very old and has been tastefully and comfortably furnished. The shared lounge/dining room had an open fire, fresh flowers, hot drink making facilities and was very comfortable place to relax and read, chat or watch tv. I had my own bathroom down the corridor, and the bath had every kind of bath salts, bubbles, soaps etc you could ever want. Ahh - deep and lovely. The breakfast was one of a kind. Fresh raspberries, strawberries, all kinds of fresh fruit, cereals, croissants, toast, tea and coffee and a delicious healthy cooked breakfast as well, served in the lounge/dining room with old fashioned elegance and charm. The long beach is just across the road and it is the beginning of the Gare Loch. Buses are handy and a small grocery outlet at a garage is a short walk. The train and bus station is a bit of a walk but there is a bus. I took an Uber in the end from Glasgow. If you have a car you can visit Rhu, the area across the loch, and Loch Lomond which is very close. The hostess is like your Scottish granny who looks after your every need and also gives you your privacy. Loved it! It was like a little retreat.
Stayed in August 2023
Reviewed: 6 August 2023
Steve
United KingdomVery homely and comfortable, friendly host. Excellent breakfast
Stayed in August 2023
Reviewed: 2 July 2023
Hazel
United KingdomCharming house and a really lovely hostess. The breakfast was fantastic.
Stayed in July 2023
Reviewed: 13 May 2023
Mark
CanadaThe only negative was a weak wifi signal.
The decore and ambiance are precious! The owner, Liz, is so kind and incredibly helpful. Very comfortable, clean, and quiet spot with a delicious breakfast in the beautiful sitting room!
Stayed in May 2023
Les Baux-de-Provence, France
Vietri sul Mare, Italy
Karatsu, Japan
Hebden Bridge, UK
Wadebridge, UK
Serfaus, Austria
Cochin, India
Fabriano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content