Newlands Corner, Guildford, GU4 8SE, United Kingdom
#9 of 10 hotels in Guildford
Guests' ChoiceBased on 1934 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
8.1
Staff
8.3
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 5 September 2025
Amber
United KingdomNothing
Comfy and clean
Stayed in August 2025
Reviewed: 4 September 2025
Foto
South AfricaRestaurant menu - very limited
The hotel ambience, interior decor is nicely done and gave a luxury feel. Rooms were a good size. The staircase going up to rooms 27 etc was dirty and looked like it wasnt vacuumed. Loved the spa facilities. The restaurant menu is a very limited though so we ended up ordering in dinner.
Stayed in August 2025
Reviewed: 3 September 2025
John
United KingdomGood location secure parking for the motorbikes
Stayed in September 2025
Reviewed: 31 August 2025
Rachel
United KingdomThe room was quite tired looking and bathroom could have been cleaner. Hand basin didn’t drain which was gross, towels were small compared to other hotels and there was no hand soap in the ladies toilets in this day and age I am very surprised this was the case.
Nice location very close to Silent Pool Distillery which I visited for a tour. Good sized car park with ample parking even though there was a wedding that day
Stayed in August 2025
Reviewed: 30 August 2025
Cheyenne
United KingdomWe couldn’t play our own music in the speakers at the outdoor pool even though everyone was enjoying and wasn’t overly loud.
Location was great it was a little bit hard to find at first on the map but we got there and it was lovely. Our car battery died overnight and the staff did everything they could to help us! Also we were celebrating a birthday and all the staff went above and beyond to make sure we had a great time and felt special.
Stayed in August 2025
Reviewed: 28 August 2025
Bridget
United KingdomOn the communal doors in several places it was obvious they hadn’t been cleaned in a long time where people had put their hands on a daily basis
The plants inside and out looks beautiful
Stayed in August 2025
Reviewed: 28 August 2025
Dai112
United KingdomGross carpet
Stayed in June 2025
Reviewed: 26 August 2025
Phil
United KingdomOur room needed a deep clean. Cobwebs and dirty windows. Breakfast not included!
Lovely staff. Great food. Beautiful surroundings
Stayed in August 2025
Reviewed: 25 August 2025
Caroline
United KingdomVery small towels supplied and not white. Blue towels looking worn out One shower by the pool area. One not working Couldn’t see lift for anyone who struggled with stairs
Not too crowded Good location Amazing breakfast and food Perfect place to unwind from city chaos Helpful staff especially the restaurant staff Jacuzzi amazing Beautiful peacock around.
Stayed in July 2025
Reviewed: 23 August 2025
Teena
United KingdomI think it could do with a full-time cleaner for the general cleaning of windows mirrors etc, and all public areas, including the toilets as no soap in the dispensers in the spa, and it needs cleaning, but this didn't stop us having a lovely time
Lovely evening meal, Mo in the restaurant and bar was so helpful and friendly. Lovely scenery whilst relaxing outside around the outside hot tub. Friendly receptionist and helpful. Great location for venues. Cleaning could be improved, but this didn't stop is having a lovely time, and we will be returning. Thank you for a lovely stay.
Stayed in August 2025
Reviewed: 22 August 2025
Kate
United Kingdomnothing really except some rather odd furniture choices
Outdoor jacuzzi
Stayed in August 2025
Reviewed: 19 August 2025
Yavnish
United KingdomEasy to check in Plenty of parking Amazing staff members
Stayed in August 2025
Reviewed: 17 August 2025
James
United Kingdombasic amenities in room
great bldg and grounds
Stayed in August 2025
Reviewed: 16 August 2025
Sam
United KingdomGot sick eating in the restaurant.
Is in a lovely setting
Stayed in August 2025
Reviewed: 11 August 2025
Juliet
United KingdomBedroom above the wedding disco so noisy!
Liked the pool and gym
Stayed in August 2025
Reviewed: 9 August 2025
Rachel
United KingdomWe didn’t like our room, very dated, had a weird smell, beds were comfy and bathroom was a good standard!
We liked mostly everything, the spa was fab, had to go to reception for towels which we found odd! The restaurant and bar were lovely, staff were so friendly
Stayed in August 2025
Reviewed: 8 August 2025
Ami
United KingdomIt would've been good to know re needing change for the lockers and a bit more signage around the hotel would be great as it's easy to get lost. I was also surprised the restaurant area was closed just after 11am when I went to try and get a coffee.
A beautiful hotel! The staff are really friendly, welcoming and helpful too! The grounds are stunning and plenty of outdoor seating areas too.
Stayed in August 2025
Reviewed: 8 August 2025
Nick
New ZealandJust one small problem was that the shower door was missing making it hard not to drench the bathroom floor. Some gf choices listed on the menu were not available
We we given a very nice large room overlooking the garden. An evening meal in the restaurant was very nice.
Stayed in August 2025
Reviewed: 7 August 2025
Lotte
United KingdomSome of the rooms needs updating.
This is our second time here but I preferred the 1st room we have in 2023 with wider window with a beautiful scenery. Very good breakfast and SPA is lovely.
Stayed in May 2025
Reviewed: 1 August 2025
Edwina
United KingdomSmall thing but shower gel would be good rather than small bar of soap and somewhere to place it. Larger towels - lucky I am quite small!
Lovely building with character in beautiful grounds. Decor was lovely with lots of plants and flowers. Reception staff were lovely too. I was only there for a quick overnight stay so didn't have time to try out the Spa or the Breakfast. Nice ambiance, would recommend and would definitely stay here again. I was only in a single room but it had lots of space and everything I needed. The bedding and pillows were high quality and very comfortable.
Stayed in July 2025
Reviewed: 31 July 2025
Gamini
United KingdomThere is no lift. Not convenient for elderly people.
It was a nice location, The only staff member we met was very helpful and kind.
Stayed in May 2025
Reviewed: 31 July 2025
Y
United KingdomLimited gluten-free and dairy-free options at breakfast
Lovely grounds and nice location.
Stayed in July 2025
Reviewed: 30 July 2025
Sarah
United KingdomThe decor is a bit tired in the rooms now, and the Wifi is awful
We’ve been here several times now an always enjoy our stay
Stayed in June 2025
Reviewed: 28 July 2025
Helen
United KingdomLuke warm water for our morning shower
Welcoming staff. Decor is beautiful and luxurious. Lovely grounds. Indoor pool is quite small and shallow but still nice to relax in.
Stayed in July 2025
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