Nothing really

Location brilliant, lovely historic hotel Pool very nice Restaurant atmospheric and good food

Stayed in August 2025

Needs more fans in rooms and plug sockets only 3 in our room. Breakfast was amazing except the vegetarian sausages which actually were vegetable rolls .

Stayed in August 2025

Had to queue for breakfast both mornings; had to wait for orange juice to be refilled both mornings. Long wait for cooked breakfast on first morning. Woken both nights by couple arguing first night…and being over physical the next night!

Stayed in August 2025

Room we stayed in not worth the price

Beautiful building but things lacking attention to detail in the rooms

Stayed in August 2025

The only negative comment I have is that our room was quite tired with peeling paint on the walls and scuffed/scratched door frames - it wouldn't take much to tidy that up, as and when needed.

Incredible history. It was a privilege to stay in such an old and historically rich hotel. The staff are good. The facilities are good. The atmosphere is good. The surroundings are wonderful.

Stayed in August 2025

A great hotel with amazingly friendly staff.

Stayed in August 2025

Very slow service in restaurant. Poor attention to detail. Toilet blocked twice.

Excellent situation, good car parking.

Stayed in August 2025

The bar and the restaurant food were extremely expensive. The bar especially was surprisingly expensive for a glass of wine and a beer I paid more than the last time I bought the same in west London. Dinner was very good, and extremely expensive.

It’s in a beautiful location right in the centre of Broadway. A wonderfully historic building beautifully preserved and well presented. We had a room in the newer part which meant that it had great modern facilities. The birthday card and cakes were a nice touch. Took a few minutes before we left to have a dip in the hot tub in the spa, which was lovely .

Stayed in July 2025

The Gordon Russell suite was certainly spacious though a little more dated than I was expecting. It was as clean as a room with older furnishings and carpets can be, but I would have thought an upgrade due. The sofa beds especially were a little grubby and though my daughter didn’t complain as she was exhausted, I would have had trouble with the thin mattress and springs.

The ambience and charm is undeniable, and such a lovely village. A good base for exploring the wider area. The dining and bar area are beautiful and a sweet secret garden over the road at the back.

Stayed in July 2025

We tried to have a shower in the afternoon before dinner but the temperature was stuck on "molten". Also, the staff at the Grill Restaurant were very unfriendly and unhelpful, to the point we offered to leave as we appeared to be inconveniencing them.

The room was beautiful, although very dusty.

Stayed in August 2025

Location, history, lovely courtyard ,

Stayed in August 2025

Breakfast was a bit disappointing. We ordered coffee and it didn’t arrive until I had nearly eaten all my cooked food. I had to ask 3 times about what had happened to it - not good enough in such a well run hotel otherwise.

Beautiful hotel in lovely setting. Lovely atmosphere throughout. Very helpful reception staff. Waiting staff for dinner also excellent

Stayed in August 2025

We ate in the Grill which was excellent and then walked to a nearby pub, as two of our party have a penchant for real ale. We returned just after 11pm and were told by the member of staff in the bar, that there was no way we could buy a drink regardless as to whether we wanted it in the bar, a residents lounge or our room. We go away frequently and I cannot recall a hotel of this status where we were met with the same refusal. It's not a major problem and we intend to return, but it does constitute the sole occurence that was mildly irritating.

Ambience, room and food were all great.

Stayed in August 2025

We didn’t realise we were getting an annex room rather than one in the actual building itself. Instead of a stunning historic room we got a dingy little one with low ceilings and not much natural light.

Beautiful historic building in lovely Cotswolds location. Breakfast was fab.

Stayed in July 2025

Evening meal steak a little disappointing as could have been cooked better, rest of meal lovely.

Breakfast amazing, staff very helpful, excellent location. Rooms very clean.

Stayed in August 2025

Room too hot, service was poor

Location

Stayed in August 2025

The room and facility were beautiful, but the extremely hot temperature made it uncomfortable to sleep. We had upgraded to a room on the second floor, which was a bad move... heat rises.

The iconic facility had very friendly staff.

Stayed in July 2025

Restaurant service overall lacked some consistency

Early check in request granted, beautiful room, great shower

Stayed in August 2025

Service charges added to bar drinks....not even sure that is legal let alone the right thing to do !! Basic facilities in the rooms no charging for toothbrush, no dressing table for girls.

Overall a nice hotel in a great location - however very difficult in my opinion to justify the very high costs. Rooms are nice but basic - no full length mirror or dressing table facilities for the girls. No charging facility for toothbrush...

Stayed in August 2025

It felt as though it was priced for foreign tourists, not for Brits wanting a weekend away- but maybe this is the Cotswolds effect. And I think it’s got a bit too big. 80-something bedrooms means that the service is not particularly personal compared with The Pig hotels which we’ve stayed in too and which are much smaller.

A good size bedroom in the main house (number 51 on 1st floor), one of the few with an air conditioning unit, although it was not hugely effective. Nice bathroom with shower over the bath; very good Noble Isle toiletries. A warm and helpful welcome from the reception staff including valet parking as the car park is a short walk away. Casual supper in the Tavern on our first night; more formal dinner in the Grill on the second night- a beautiful room; excellent breakfasts both days. The hotel has lots of cosy little corners inside to have drinks; we tried to get a table on the patio/ terrace at the back for a drink before dinner but there were no tables available.

Stayed in July 2025

Our room was described as cozy, which it was but also stuffy and when we opened the windows, the fans from the kitchen area was noisy. More than adequate but not perhaps best value for money. After a lovely evening meal, we finished our drinks in the courtyard… but it became apparent that some senior managers of the hotel were having a “working dinner”; they were loud and being extremely rude about colleagues… thankfully their lack of leadership by example did not detract from the staff serving them, who were impeccable by contrast… it didn’t spoil our stay but it does give insight as to how the company is run.

The venue is so full of character, in an excellent location with extremely attentive staff throughout.

Stayed in July 2025

Rooms were red hot. Fans were provided but didn’t have any impact. For the price you pay I’d expect air con in the room.

Beautiful building with all its original features. The spa & pool were fantastic & all the staff were so helpful

Stayed in July 2025

Nothing I can think of

Everything was exceptional and staff so helpful.

Stayed in July 2025

Nothing it was all great

Full of nooks and crannies fabulous place to escape!

Stayed in July 2025