Nothing

It was beautiful

Stayed in August 2025

Nothing, everything was perfect

Everything was amazing. The staff were more than helpful especially Chris who spent time to give us a tour and history of this outstanding manor. I cannot fault a thing, the service, food and accommodation was 5 star

Stayed in August 2025

Nothing

The grounds

Stayed in August 2025

A little shabby but fine if you like it. And I do!

Idial for refuge from the hussles of the city. Beautiful building. Good rooms. Amazing grounds. Very comfortable. Excellent service. Good restaurant. Beautiful pieces of art.

Stayed in August 2025

Good value for money. Food was very good. Hotel fabric was dated but that was expected just ahead of its closure for a major refurbishment. Staff were excellent.

Stayed in August 2025

Apparently the hotel is going to close in a few weeks for refurbishment. The staff told us about this . The wine list was depleted and the hotel is very faded. The pool are was very worn down and not very clean! Hopefully when it is refurbished it will be great.

Location was great

Stayed in July 2025

The fact that it will be closing for an undisclosed time for refurbishment

Staff went over and above. Great breakfast. Great location. Great pool. Always stay here when I come.e to visit my family

Stayed in August 2025

Difficult to find, my sat nav got very confused taking us to closed gated locations due to half the estate now being in private hands. The absence of certain little things stops the experience from being an excellent one.

The hotel, spa and grounds were lovely.

Stayed in August 2025

The hotel is closing next month for refurbishment. It does need updating but that did not detract from our stay.

The room was huge with everything we needed including functioning air conditioning. There was a patio area with a table and chairs. The bed was large and comfortable . We had read some terrible reviews but we enjoyed our stay. The staff were attentive and friendly, the grounds were lovely and the pool was large and clean.

Stayed in August 2025

Our room was in the lower parkland floor but as you walked through the corridors it smelt really stale. The bathroom taps had problems too. I had to ask twice for fresh milk (same as last time). I know the hotel is being refurbished soon. Hopefully they won’t over price the rooms when it’s finished.

Comfy bed, nice room location, lovely gardens. Spa was nice but awaiting a revamp. Breakfast was really good, good choice, staff polite.

Stayed in August 2025

The air conditioning in the room was very noisy and I wish the pool/spa was not so far away.

The character and history of the place.

Stayed in August 2025

I wanted a bath but felt like I couldn’t because the plug hole was very rusty. I know it is an old bath but I would have preferred to have a bath I could use than one that is 100 years old. The hotel is in need of repairs but I understand that this is planned, wallpaper was peeling off my bathroom walls and the communal rooms needed attention. It is still an amazing property and I would be back

Bed extremely comfortable, room was amazing, view was great and breakfast delicious

Stayed in August 2025

The hot water took a while to come through. Would have pefered bigger bottles of water in the room, maybe in glass bottles.

The formal gardens were immaculate. We stayed in a master bedroom which was bigger than expected and decorated wonderfully. Lots of comfort and a lovely view. The building and interiors were amazing, with so much grandure.

Stayed in August 2025

Location wise, it was very convenient for me because it's a 10 minute cab ride from the train station (with a direct link into King's Cross) and a 10 minute cab ride from the office of my company. It may not be the most convenient for business travel otherwise. The hotel is in a good condition but it could do with a refresh of carpets. They have decided to do a major refurbishment starting this autumn.

The Luton Hoo is a gem of a mansion house hotel with luxurious, magical and authentic period interiors. The grounds are large, lush and filled with beautiful wildlife (deer, pheasants, birds) - it's an absolute delight to take a long walk at any time of day. Overall, this is a remarkable venue and I highly recommend it. Perhaps the best place to stay in Bedfordshire.

Stayed in July 2025

Room slightly dated decor

History Restaurant Grounds

Stayed in June 2025

Our room was supposed to be a "garden view "room but was a leaf strewn patio with a table and 2 chairs per room but definitely no view. The staff in general in the bar and restaurant areas seemed under-trained with slow service and repeated requests for things asked for.

the building and main gardens were impressive and the spa pool was good and clean.

Stayed in June 2025

Breakfast food was tepid at best, service charges added on everything. Hotel closing in October for refurbishing and staff are obviously disinterested now

Size of the room

Stayed in July 2025

It can do with re moderating Especially the spa area .

The grounds are very pretty

Stayed in July 2025

The room was tired and needed a better clean. The carpet was threadbare in places. At least a few of the chairs in the afternoon tea room were falling apart.

The gardens, the afternoon tea, the terrace. The breakfast was also excellent.

Stayed in July 2025

Online booking system which they asked you to use to book a table for dinner suggested you can only have table for 1.5 hours. We stayed midweek which was not busy and this restriction was not needed and the restriction if needed should only apply at busy times.

Beautiful venue, lovely grounds, nice pool, great large room, helpful staff, had a lovely stay

Stayed in July 2025

The property is in the process of being closed down for renovation, at no point prior to arriving at the hotel were we told this. The golf club was closed, this wasn’t a problem for us, as we’re not golfers, but was unable to use the associated club house. There was a clear lack of staff, as many of them had already left to find new jobs, this left the remaining staff under pressure, at one point in the evening we were told we couldn’t have drinks outside on the terrace, because they’d closed the doors, and weren’t serving drinks outside . This was the second time of staying at this hotel, and unfortunately not a great experience .

The building, it was a stately home in the past, and still has many elements of still being a stately home, the grounds are extensive, and the hotels location is superb

Stayed in June 2025

The shortage of some food items.

All was good, but it was noticable that the staff have a short amount of time before a take over renovation. The staff will then be let go.

Stayed in June 2025

Staff at spa, not great. Told no lockers free so go look for a spare key or take my stuff round pool. Very lazy attitude didn’t refill the water round the pool empty for over an hour when asked he was very put out. The changing rooms were a mess with towels and gowns piled high

Great food

Stayed in June 2025

There was nothing I did not like

The location is perfect

Stayed in June 2025