No staff. Just a phone number. Reported ignorant noisy neighbours. Music & chat in bedroom until 3am. Downstairs lounge was available but they partied in the dorm. Reported this by phone. Same happened next night. Appears staff didn't take any action.

Best deal around financially

Stayed in June 2025

There was a huge problem with room keys that didn't work. It took almost 3 days to resolve the problem. We sent multiple messages to the owner on booking but they didn't reply. Glad the office answered our phone but still it took them 2 days to resolve this. We needed a new key to our room to lock it and go out without worrying about anything. One man come there and locked our room saying there would be a new one in our locker later but it turned out that they didn't leave new keys and we had another problem with opening the door. So unprofessional. Additionally, they left the key but in our locked room:) Not really intelligent people work there. I wish I could get a partial refund.

The localisation was pretty good. Near the underground and buses. In 30 minutes you can reach the city centre. The other guests were so nice.

Stayed in November 2024

Sleep kept getting interrupted by people checking in at 12:30 1:30 am with the light going on and off and I had work early in the morning

Has kitchen

Stayed in November 2024

No Receptionist on site

Location and spacious kitchen common room and bathrooms.

Stayed in October 2024

I didn't like the cleaness

The staff are kind and friendly

Stayed in September 2024

It's clean,it's affordable ,good location

It's clean,Big Kitchen to cook

Stayed in September 2024

Little bit further out than other site.

Very luxurious and Posh establishment for a Hostel. + well equipped.

Stayed in September 2024

- the address was not the one on booking. We were given a different one through texts. We found it strange but everything worked out well - the shower pressure was low - hard to control the water temperature - the room gets a little hot, but it is possible to turn on a fan or open the window.

- spacious flat - kitchen utensils and kitchenette - contactless check-in and check-out - near 2 different metro stations with different lines - I was skeptical about it from the reviews, but the room that was assigned to us was great - amazing place to stay during a wembley / ovo arena show or game

Stayed in August 2024

The pressure on the shower tap

I liked the amenities

Stayed in August 2024

bathrooms

the bed and the people

Stayed in July 2024

needs an upgrade.

Staff very,very pleasant and helpful,always willing to help,really lovely

Stayed in July 2024

The unused nice big garden in a summer time, closed at very early hours.No change of towels in 4 days.Quite uncomfortable mattress and at least 1 miror in a room spouse to exist.

quiet area,nice bug garden and clean environment.

Stayed in July 2024

Many people, some of them long staying guests. For somebody it could be rathwr frustrating but I enhoyed it a lot.

Stayed in July 2024

The washrooms are poorly kept, no toilet paper at some point in time

I was not impressed with anything about the room, because i felt it was too small to stuck 5 bunk beds in

Stayed in June 2024

Since I arrived the first morning instead of the evening before, my key was gone and it took hours until someone came to give me one. Then, it was only a krey for the front door, so in the evening I had to call someone else to open my room for me when my roommates had locked the door before going. You got the feeling that they have too few staff for too many hostels

Other guests were very helpful and once staff people came to take care of a problem, it was solved quickly

Stayed in June 2024

The cleaning staff is really good, but the people staying there do not keep the place clean.

The staff is good. The place was affordable and not so far from my university. Therefore easy to travel.

Stayed in June 2024

I'm a woman and I selected a mixed room, but they accommodated me in a male room. Only on the last day did they ask me if I wanted to change. There is no curtain on the bed, no cage for a large suitcase and no power sockets on all layers. There are also no lights in the beds. Cleaning left a lot to be desired!

The bathrooms were large for hostel standards and the showers were excellent. Living area also spacious.

Stayed in June 2024

The room is very hot and internet doesnt work

Its big, comfortable and complete.

Stayed in May 2024

Some of the people did not care

My room was good

Stayed in May 2024

Snorers, couldn't sleep through the night because of snoring

Just the environment, how it was a little bit more self service, not overly watched or controlled

Stayed in April 2024

The bedroom was horrible, and the beds need some maintenance. A little WD40 and tightening of the screws would do the trick. The long-term need to remember where they live. Some act like they own the place.

The living room area was big, with lots of space to chill out.

Stayed in March 2024

No lockers and WiFi is somtimesish

Many individual bathrooms and daily cleaning.

Stayed in November 2023

I sent several emails for one more night they didn't replied and at the late night, they came and asked for cash 25 pounds for a night they didn't accept card they are thieves.

It was a good place calm

Stayed in July 2025

Room was very small with a clumsy bed that would make sound even when you sit on it. Room was naturally warm and hot and surprisingly no fan was provided. First night we arrived and when we entered it was really hot in there and I asked manager that we can't sleep here without Fan and they said we'll arrange tomorrow but you need to compromise tonight. We were just there to explore london and we couldn't sleep whole night and kept sweating. We got up tired and met another manager and he assured that by the time you come back today we'll put fan in your room even dropped message to owner on booking.com. when we came back mid night we got surprised seeing no fan still and saw message reply from owner that we can't provide fan. We stayed up whole night again and got really tired and depressed. We checkout next day although we had to checkout one day later. We cancelled our trip and came back home not to mention there was no mirror in the room and shared toilets are way too small. Very awful experience

Only the location as it wasn't far from the central london

Stayed in July 2025