Room wasn’t cleaned on two or three days,had to ask manager for towels,we were informed couple of days before leaving about the complimentary drink system,bit I told the manager we knew nothing about it.

Loved the breakfast,evening meal was also very good.

Stayed in August 2025

Decor,service,friendliness,simplicity.

Stayed in September 2025

Room could do with bring a bit bigger.

Excellent Breakfast, staff very friendly, check- in smooth and efficient. Room on the whole satisfactory for my weekend stay.

Stayed in September 2025

Excellent breakfast. Room was rather small.

Stayed in September 2025

We did find it a bit difficult to find even with the sat nav. No toilet brush in bathroom.

Location was very good for everything. It was in a quiet location so no noise at night. Breakfast could have been better as it was over cooked. The room was ok but bed a little hard for our liking. As it was warm a fan was left in the room for our use.

Stayed in August 2025

We liked it all but I think I left my glasses there and have been unable to get any one to answer the phone to enquire Bit pricey for one night but very accessible for where we were going in Durham .

Stayed in August 2025

No

Staff were very helpful food very nice hotel very clean we had our dog with us who loved the garden great hotel looking forward to coming back at Christmas

Stayed in August 2025

Our bathroom was on the small side, but was perfectly functional. Good ambient and main lighting. Our bed, although a double, was on the smallish side, it's not as wide as we're used to at home, but it is the perfect size for available space.

Our second visit, again, we appreciated the friendly and professional staff, we had a nice clean bedroom on the ground floor at the front of the hotel and we enjoyed a quiet, peaceful and good value stay. Breakfast was excellent with a choice of hot meals cooked to order, and self serve drinks, cereals, fruit and pastries. Our evening meal, in the bar, was delicious and the bar itself is a nice place to be; on our stay there was a nice mix of older hotel guests and locals. The hotel didn't seem to be full so we had no trouble parking. Our room (#23) had full-length windows facing the garden at the front of the hotel so there was plenty of natural light. We had been driving all day so after dinner we took a walk into Durham city, which is a short downhill walk away.

Stayed in August 2025

Because of the price point our rooms were dark and didn't have much of a view - probably to be expected.

Attraction was that parking was available, and safe, and the location was a pleasant 15-20 minute walk to Durham Cathedral and Castle. The Cathedral was magnificent - please do the tour, it's work every penny. Back to accommodation - we stayed 1x night on a last minute deal so price point was good. It suited our purposes very well in terms of location and parking. The evening meal was better than the usual bar food and breakfast was ok.

Stayed in August 2025

The food was only ok we both agree

Staff were excellent as was the location I would recommend to anyone coming this way thank you

Stayed in August 2025

N/a

Excellent breakfast. Comfortable, if not that spacious room. Easy walking distance to city centre and handy nature trail on doorstep, for the dogs! Parking easy and secure.

Stayed in August 2025

Perfect, quietblocation with ample private parking

Stayed in August 2025

Nothing really.

Very comfortable. All the staff were friendly and helpful. Room was clean and comfortable and quiet. Breakfast was great and dinner was piping hot. Easy location to find. Great that dogs are welcome.

Stayed in August 2025

Very welcoming establishment, conveniently located in a quiet area of Durham, but close enough to the centre for easy access. Friendly staff and good food.

Stayed in August 2025

The menu for the evening meals seemed a bit restrictive (not many options), we would have liked a jacket potato option maybe or a sandwich/panini menu for lighter food options. Breakfast options were great but the full English breakfast was lost in the huge plate it arrived on.

The beds were comfortable, the room was clean and well maintained. The restaurant was very clean and had a lovely homely decor. All the staff were polite and helpful, especially the maintenance man who helped my daughter and I with our cases up to our room. Due to allergies, I was happy to learn that the kitchen was completely nut free.

Stayed in August 2025

Paid extra for the dog to stay, only to see in the morning after that there was dog treats for the dog on the cleaner's trolley and non were in the room when we got in at the beginning 😕

Location for the centre, excellent 👍

Stayed in August 2025

Trains running all night and due to hot weather window had to be open so a bit noisy.

Great location to visit Durham, proximity to wildlife area at the back to the Inn is perfect for the dog. Food great, staff lovely. Good shower. Very dog friendly.

Stayed in August 2025

Not all items in stock on the breakfast menu

Comfortable beds and spotless

Stayed in August 2025

there was a drain smell in our room thst wasn't resolved. & we had to walk the long way into town to avoid the drug/anti social teenager gangs that congregate around the bus station so location not great sadly.

staff/room/food all v good

Stayed in August 2025

Room was dark needing lights on whatever time it was.

Breakfast was good. The evening meal was good too.

Stayed in August 2025

Great breakfast, helpful pleasant staff

Stayed in August 2025

Decor a little tired, carpets on stairs could do with replacing

It had parking and a short stroll from city centre. Staff were more than helpful. Food was excellent breakfast and dinner

Stayed in August 2025

Staff really friendly and helpful. Nice hotel and close to City centre.

Stayed in August 2025

Set in a quiet location with easy walk to Durham centre. Rooms well presented and fan was on to cool room. Breakfast is good range. Ample car parking. Very helpful staff.

Stayed in July 2025