Biddenden Road, Tenterden, TN30 6SX, United Kingdom
#12 of 16 hotels in Tenterden
Guests' ChoiceBased on 406 hotel reviews
7.7Cleanliness
8.6
Comfort
8.4
Location
7.9
Facilities
7.9
Staff
8.7
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 2, 2025
Donnellan
United KingdomFood
Stayed in August 2025
Reviewed: September 2, 2025
Paul
AustraliaThe shower was initially hard to work, but then it was great.
We had a comfortable room with a great bed. We paid extra for the breakfast, which was fantastic. There was a lot of choice of hot and cold items. Staff were friendly and helpful. Plenty of parking outside.
Stayed in August 2025
Reviewed: August 29, 2025
Vikki
United KingdomThe only thing that let this hotel down, was the alarms that went off early hours of the morning, I was hoping it was a one off but I stayed 2 nights and I was woken early hours both mornings by a loud alarm (possibly smoke alarm) if its someone smoking in their room or steam from the shower, why is this disturbing all the other guests. That really made me unhappy. Working hard and getting disturbed sleep due to hotel alarm, this would put me off staying again.
Rooms were small but modern and comfortable, very nice and clean nice decor. Had food from the restaurant which was great quality and fresh ingredients really fantastic.
Stayed in August 2025
Reviewed: August 28, 2025
Alan
United KingdomCovered outdoor seating area. Lovely vegetable garden.
Stayed in August 2025
Reviewed: August 22, 2025
Raymond
United KingdomBathroom was small
Clean,comfortable
Stayed in August 2025
Reviewed: August 20, 2025
Gill
United KingdomIt’s quite isolated if you want another restaurant nearby
Rooms were basic but very clean and modern The Indian restaurant on site was a bonus- very good meal
Stayed in August 2025
Reviewed: August 19, 2025
Paul
United KingdomRooms lead straight out onto the reception/ entrance lobby which meant you could hear conversations at reception etc.
Modern rooms, everything we needed in the room. Clean and tidy. Air conditioning was a treat
Stayed in July 2025
Reviewed: August 9, 2025
Joanne
United KingdomWe stayed on a room only basis as we were visiting Chapel Down vineyard nearby. Room was very clean and tidy. Friendly staff very accommodating. Would also recommend eating in their Indian restaurant on site. Very good evening meal. Would recommend pre booking taxis if planning to visit the vineyard.
Stayed in August 2025
Reviewed: August 1, 2025
Garfield
United KingdomN/A
Staff very good - enjoyed a wonderful dinner in restaurant
Stayed in July 2025
Reviewed: July 25, 2025
Gregg
United KingdomUnfortunately the a/c didn’t work in our room. Not the staff’s problem, these things happen. They did look at it when I asked at 2pm, because I couldn’t sleep, and they brought me a substantial fan as a temporary measurement, which was all that could be expected.
Clean and easy to find. Staff very polite and helpful.
Stayed in July 2025
Reviewed: July 22, 2025
Ian
United KingdomGood breakfast.
Stayed in July 2025
Reviewed: July 21, 2025
Davis
United KingdomVery unusual but really lovely. We enjoyed staying here and the food was excellent.
Stayed in July 2025
Reviewed: July 18, 2025
Glenda
Australian/a
That there is a restaurant attached making a long day of travel worth it. Everything we needed in one place.
Stayed in July 2025
Reviewed: July 12, 2025
Simon
United KingdomNo A/C in first room although advertised with, once moved rooms fine. Standards in room 1 were far less than room 5 - chipped desk, mark on wardrobe door, bad marks on wall above mirror, one mirror missing from set of three above be, wrong toilet brush for toilet and no plug sockets at the desk!! Service & staff were great it was the standards and attention to detail letting down. Hopefully this will be seen as constructive feedback. Also needed urgently are fire signs completed properly around the hotel and on the back of the room doors and the Assembly Point must be moved. Thank you for the pleasant stay!!
Friendly staff.
Stayed in July 2025
Reviewed: July 8, 2025
Sarah
United KingdomNeeded taxis into Tenterden but we knew that when we booked so pre booked those.
Room was exceptionally clean and tidy. We literally only needed a bed for the night so it was ideal. We didn’t eat breakfast at the hotel and there are no extra facilities such as bar/lounge apart from the Indian Restaurant attached.
Stayed in July 2025
Reviewed: July 7, 2025
Krish
United KingdomNot really many facilities if you had to spend time in the hotel.
Room was very clean. Bed was comfortable.
Stayed in July 2025
Reviewed: July 6, 2025
Robert
United KingdomRoom comfortable but toilet and shower room a bit too snug and would be difficult for a larger guest.
Breakfast superb. Staff exceptionally helpful. Food at the evening meal in Raja of Kent attached to the hotel not to be missed.
Stayed in July 2025
Reviewed: July 5, 2025
Nigel
United KingdomRooms decent sized, comfortable bed and lovely shower.
Stayed in July 2025
Reviewed: July 2, 2025
Bruce
United KingdomI asked for a quiet room not on the ground floor but I was given a room next to reception on the ground floor. I wasn't asked what I wanted for breakfast no bacon and could have done with a pot of tea instead of just a cup. Not much choice for dinner only Indian food, that's ok if only staying for 1 night.
Staff nice, lovely room, breakfast nice.
Stayed in July 2025
Reviewed: June 29, 2025
Mark
United KingdomNothing
Lovely spacious room and great air con! Staff very friendly and attentive. Restaurant was superb with great food. Plenty of onsite parking and easy check in.
Stayed in June 2025
Reviewed: June 29, 2025
Peter
AustraliaRoom was about small
Helpful and friendly staff
Stayed in June 2025
Reviewed: June 27, 2025
Kim
United KingdomThe whole place felt very deserted. A large restaurant with lots of tables laid, but I was the only person there. The front door was locked when I arrived, but it didn't take long before someone came after ringing the bell.
It was a comfortable room at a good price. A good breakfast provided at the time I asked for.
Stayed in June 2025
Reviewed: June 13, 2025
Ian
United KingdomAs above
Breakfast is freshly cooked, it's linked to a Indian restaurant which does great food, we were only able to get a takeaway from the restaurant in the evening as the restaurant was fully booked for a live music night so they had no room for people staying in the hotel overnight and no mention of the event made on the booking confirmation, food was still good though.
Stayed in June 2025
Reviewed: June 4, 2025
Chris
United KingdomStaff were great
Stayed in March 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content