Reviews of Book A Bed Hostels
86 Tanners Hill, Deptford, Lewisham, London, SE8 4PN, United Kingdom
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewVery little
1/ Crazily cumbersome check in process..which had to be abandoned as it required downloading an app 2/ Ridiculously loud music in bar area until early hours preventing sleep 3/ no kitchen facilities..just a corridor kettle 4/ not enough wash hand basins and no light on top floor wash hand basin 5/ people making noise in rooms and corridor..including staff 6/ over charging for food and drink at the bar 7/ no hand rail on stairs in breach of Building Regulations 8/ loud snorer in room 9 [E] meant I left at 00.30 and had to pay for accommodation elsewhere at 01.00am..music 🎶 in bar prevented sleep anyway 9/ will never stay again...my worst 3 nights ever in London z
Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay did not meet expectations. The experience you’ve described falls far short of the standard we aim to provide, and I can understand how frustrating it must have been for you. We are reviewing your comments carefully with our team—particularly regarding check-in, noise levels, facilities, and guest comfort—to see where we can make immediate improvements. Your feedback is important and will help us address these areas more effectively. I would appreciate the opportunity to discuss this directly with you. If you’re open to it, please reach out to us at 02086926219, so we can learn more and do what we can to make amends. Thank you again for highlighting these issues, and I’m truly sorry for the disappointing experience you had with us.
Thank you for taking the time to share your feedback. I’m very sorry to hear that your stay did not meet expectations. The experience you’ve described falls far short of the standard we aim to provide, and I can understand how frustrating i… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThey offer ear plugs and have quiet hours listed.
The quiet hours are not firm. On a piece of paper they give you when you arrive, it says the quiet hours begin at 10pm, but once you enter the hostel, the quiet hours are posted as beginning at midnight. This confusion led to problems between guests in my room.
Thank you for sharing your detailed feedback. I’m very sorry that your stay was not a positive one. We aim to provide a welcoming and restful environment, and I regret that we fell short during your visit. We do provide earplugs and have designated quiet hours to help ensure guests can get a good night’s sleep. However, I understand that the inconsistency between the written quiet hours (10pm) and those posted inside (midnight) created confusion and tension between guests. We are addressing this immediately to make sure our policies are clear and consistently communicated going forward. Your comments on noise, check-in, and facilities have been shared with the team so we can make meaningful improvements. I truly appreciate you bringing these concerns to our attention, and I’m sorry that your experience didn’t reflect the standards we strive for. If you’d like to discuss further, please feel free to contact us directly
Thank you for sharing your detailed feedback. I’m very sorry that your stay was not a positive one. We aim to provide a welcoming and restful environment, and I regret that we fell short during your visit. We do provide earplugs and have d… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe lockers in the rooms are good. They offer free ear plugs, which are necessary.
The hallway is hot and stuffy. The pub is very hot. The light in the bathroom is on a timer, and the sensor doesn't sense when someone is at the sink in the stall next to the sink--a real hassle. The bunk beds are very noisy. The owner is nice, but the girl at reception is clueless, doesn't know what ear plugs are! I asked her for ear plugs, and she offered me a roll of tape!
Thank you for your detailed feedback. We’re glad to hear you appreciated the secure lockers and that you found our owner welcoming. We also provide complimentary earplugs to help guests rest better, and I’m sorry that this wasn’t clearly communicated at reception. We’ll be reviewing this with our team to ensure staff are better trained and can assist guests promptly. We’ve also noted your comments about the heat in the hallways and pub, the bathroom light sensor, and the noise from the bunk beds. These are all useful points that we’ll be looking into as part of our ongoing efforts to improve comfort for our guests. We truly appreciate your honest review—it helps us identify where we can do better. Thank you again for staying with us, and we hope we can welcome you back for a more comfortable experience in the future
Thank you for your detailed feedback. We’re glad to hear you appreciated the secure lockers and that you found our owner welcoming. We also provide complimentary earplugs to help guests rest better, and I’m sorry that this wasn’t clearly co… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAround £100 for a week in London. Excellent price. Staff helpful and accommodating for my early check in and also a bottom bunk due to my knee injury. Near shops and dependable 24hrs bus route to centre of London. Clean.
Most of the lockers were broke, so I couldn't keep my bag inside.
Thank you for your kind words and for sharing your experience. We’re delighted that you found our team helpful, the location convenient, and the accommodation clean and affordable. It’s great to know we could assist with your early check-in and bunk request. We’re sorry to hear about the lockers and understand how important secure storage is. We’re already working on repairs so that all guests can use them without issue. We really appreciate your feedback, and we hope to welcome you back again soon for an even better stay.
Thank you for your kind words and for sharing your experience. We’re delighted that you found our team helpful, the location convenient, and the accommodation clean and affordable. It’s great to know we could assist with your early check-in… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect
Thank you so much for your kind words! We’re thrilled to hear everything was perfect during your stay. We hope to welcome you back again soon.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI like that the location is near on everything i went. It's like a soundproof room. You can't hear anything outside the room. Transportations are perfect. Near busses near train
I arrived late at night and when I came there's phone number on the bar but I couldn't contact it. The roomates are so noisy they're talking at the phone until 1 am, no respect at all. Oh, and there's no towels, so you have to bring your own.
Thank you for sharing your experience. We’re glad you enjoyed the convenient location, transport links, and quiet rooms — it’s great to hear these worked well for you. We’re sorry to hear about the difficulty contacting us when you arrived late at night and the disturbance caused by other guests in your room. We’ll be reviewing both points with our team to ensure arrivals are smoother and quiet hours are respected. As for towels, we don’t provide them by default, but guests are welcome to bring their own or rent one at reception. We’ll make sure this is clearly communicated in advance to avoid surprises. We really appreciate your feedback and hope to welcome you again for an even more comfortable stay.
Thank you for sharing your experience. We’re glad you enjoyed the convenient location, transport links, and quiet rooms — it’s great to hear these worked well for you. We’re sorry to hear about the difficulty contacting us when you arrived… Show more
Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewentry card system
dirty,showers broken,impractical,everything boshed together
Thank you for your feedback. I’m sorry to hear that your experience did not meet expectations. Cleanliness and well-maintained facilities are a priority for us, and it’s disappointing to learn that we fell short during your stay. We’re reviewing the showers and other facilities mentioned, and steps are being taken to improve both cleanliness and practicality for our guests. Your comments help us identify where we need to do better, and we appreciate you bringing them to our attention.
Thank you for your feedback. I’m sorry to hear that your experience did not meet expectations. Cleanliness and well-maintained facilities are a priority for us, and it’s disappointing to learn that we fell short during your stay. We’re rev… Show more
Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBasic hostel, as the name says, it is a bed. There is no kitchen but there are a microwave, toaster, kettle and refrigerator for guest use, but NO silverware, dishes etc. The only lounge is the Pub on the ground floor but as they have a restaurant you can’t really take your own food to eat there. Although it is a pretty long way out of Central London if you use the DLR and the tube you can get to the Theatre District or shopping in Oxford St or n 40 minutes. Krima the young lady on the front desk/bar was a total Sweetheart, nothing was too much trouble to help a guest, always smiling she made my stay great.
An actual kitchen and dining area for guests would be a big improvement. Most hostellers are on a tight budget and eating out every day is just not possible. We rely on eating breakfast and most dinners in our hostel.
Thank you for your detailed review. We’re delighted to hear that Krima made such a positive impression during your stay — we’ll be sure to pass on your kind words to her. It’s wonderful to know she helped make your visit enjoyable. We appreciate your feedback regarding the kitchen and dining facilities. While we do provide a microwave, toaster, kettle, and refrigerator, we understand that having a full kitchen space with utensils and dining areas would make a big difference for budget-conscious travelers. Your comments are very helpful, and we’ll keep them in mind as we look at future improvements. We’re glad you found the transport links convenient for reaching central London, and we hope we’ll have the pleasure of welcoming you again.
Thank you for your detailed review. We’re delighted to hear that Krima made such a positive impression during your stay — we’ll be sure to pass on your kind words to her. It’s wonderful to know she helped make your visit enjoyable. We appr… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location is good, the price also.
First, the lady at the bar downstairs isn't very welcoming. I didn't really feel comfortable in this hostel (and I've been to a few). It's not very clean. I wouldn't recommend. Maybe spend a bit more money and go somewhere else
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewCLEAN ROOM, CARPETS, CURTAINS AND WINDOWS.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe lockers in the room are good. Bring you own lock.
The mattresses aren't great. The bunk beds are flimsy. And, there is no ventilation outside of the room! The windows are locked shut!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewMost of the employees are nice and helpful. The pillows are good.
There's an Indian guy who cleans and walks around mumbling (to someone on the phone, I guess) all day long. He says he works from 8 a.m. to 6 p.m. (even though the cleaning hours are from 9-5), but he was there at 7 a.m. one day. Every time I went to the bathroom that day, he exited a barhroom stall when he heard the door open. And that happened often the other days, too. Besides all that, he stares at you with a weird smile on his face. Absolutely gave me the creeps; though, I have heard that that is common behavior in India.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat hostel, comfortable and soft bed and pillows, the room is very clean. there is a refrigerator, kettles, microwaves, and even an iron for use. The bathroom and toilet are very clean. very quiet and nice area, overall I really liked it. and most importantly, there is an adapter from English to European electrical outlets.