Not a problem as such, but the walk from our room to the reception, restaurant, bar or spa was fairly long, with several stairs and lengthy corridors to navigate. I didn’t see a lift in the hotel but I may be wrong.

The staff were incredibly friendly and helpful and always on hand to handle any questions. The manager Miguel was particularly welcoming and the restaurant staff professional and accommodating during the busy breakfast sessions.

Stayed in August 2025

under-staffed

great location

Stayed in August 2025

Room was a long way from the reception and up and down a number of stairs. No lift was available- or certainly we and others were not advised of one, nor about the stairs. If you have large suitcases this is a real issue. A large organised group arrived on our second day so upon arriving at breakfast the next day, we and a number of others were told we needed to take breakfast in the lounge area of the restaurant. Sitting on sofas to eat is not great. The restaurant should make better provision for guests or at least advise them that the breakfast area is ‘booked out at certain times. I do not expect this from a 4* property.

Great location. Lovely room.

Stayed in August 2025

Pool and spa a bit old.

Stayed in August 2025

Dinner was expensive, a table d’hote menu would be good. Could be served before 8, to preserve the time for the expensive a la carte menu.

Comfortable rooms, helpful staff, good location,

Stayed in August 2025

Harried staff couldn't really cope with the volume of guests it seemed and our dinner suffered as a consequence (waiting for menus, wrong drinks delivered, part of our meal delivered to another table and then collected and served - somewhat lukewarm - to us). But mostly the 'value for money' just wasn't there. It was a very expensive B&B indeed, even with recent price increases, for a fairly bog standard 4* hotel.

Quite a modern property situated on the coast with lovely views from the bar / restaurant areas. It's away from any town centres so unless you're willing to drive somewhere for a meal you'll be dining at the hotel. We had dinner and breakfast and whilst the staff tried their best they were just overwhelmed / understaffed, as seems to be the case in so many venues since Brexit. Anyhoo, our room was pleasant, if very small, and as a bed for the night en route to other destinations, it was perfectly fine if expensive.

Stayed in July 2025

The spa area is dated and follows a strange system. You need to take your shoes off before entering the spa area and no bathrobe or bathing shoes are offered. Additionally, the lockers for hotel guests don't lock and there are no separate showers apart from a few beside the pool and one in the sauna area. The sauna and steam room are quite small and were full upon our visit. The swimming pool is large mind you and perfect for a few lengths.

Comfortable room, nice bar area and a delicious breakfast

Stayed in August 2025

there was nothing i disliked, it had dad a makeover since our last visit

restuaran t very good food a bit pricey, breakfast wasvery good

Stayed in August 2025

Distance to access room. Slow water at wash hand basin. Disappointed no gym.

Friendliness of staff, eager to help

Stayed in August 2025

Excellent Breakfast and ALL staff were extremely helpful and friendly

Stayed in August 2025

Bar service was slow as they were also servicing the restaurant. Even in the restaurant I had a long wait for my drinks.

Room had a beautiful view. Bedding was luxurious and made for a great sleep. Food was lovely and the restaurant staff were attentive. Made good use of the spa facilties.

Stayed in August 2025

Not much room in bathroom.

Excellent breakfast. Lovely staff. Great view.

Stayed in August 2025

The only issue we experienced was a shortage of staff at breakfast. The staff there were friendly but disorganised. This is more of a management issue which I suspect was due to staff shortages or absences. We helped ourselves to menus, found our own table and nabbed someone to make an order (the food arrived quite quickly) but we shouldn't have had to. Three separate staff visited our table, two of whom had no idea where in the ordering process we were and tried to clear our table before we had ordered. There was an air of headless chickens and other diners were losing their sense of humour. I felt sorry for the staff as I felt they were trying really hard and remained friendly and professional

A great location for the ferry port and a beautiful view. The welcome was very friendly and the rooms and other facilities were very high standard. We especially loved the use of local products everywhere including the rooms. The bar menu was good as were the drinks. Breakfast was especially good value for money and was plentiful and delicious.

Stayed in August 2025

The vibe in the restaurant was bad. Something was going on with the staff, everyone seemed very tense and stressed. Not the nice holiday feeling we expected in a place like that. We did not feel welcome but like a chore. The next day after a 53 people bus had left (a tour bus) it was a bit better, but we still heard staff screaming at each other in the kitchen. Also servers in the restaurant were badmouthing the tour group that had just left with other guests. Doesn’t leave a nice impression. My recommendation: If you don’t have the staff to meet the expectation of your upper level pricing clientele, something should change very quickly.

The clean and nicely furnished room and very good breakfast.

Stayed in August 2025

I was disappointed with the room. We paid for a premiere room but it was just standard and the paint needed a freshen up.

Location is amazing. Facilities are fab. Food and service were superb. I would have loved to stay longer and definitely will return.

Stayed in July 2025

The only criticism l have is that one of the spa staff was curt, rude and unhelpful. I wanted to buy a product but her attitude and rudeness meant that my wife and I decided not to have any further contact with her.

The location was excellent. The room was as advertised, great view. The room was clean and the tea cakes and dog treats were well received. The food was great, and the hotel staff were courteous and helpful

Stayed in August 2025

Bedroom window didn't want to stay open. It was a remarkably hot day! The food was really good, but expensive.

Fabulous views and delicious local food. Lovely swim on baking hot day!

Stayed in August 2025

Very slow service in dining area and bar

Comfortable and clean

Stayed in August 2025

Our room was very far away from reception. Water pressure in shower was low. Carpets a bit tired looking. Hairdryer in room wasnt great power. We weren’t told if we could use the leisure facilities or given the opening times

Good location - beside the ferry. The cooked breakfast was made fresh to order

Stayed in August 2025

We had the very last room down end of long corridors - no real access via car so spent time taking suitcases and dog bed etc on a long hike!! We used the kitchen access car park to load back up.

Quality of food excellent and breakfast staff so friendly and helpful. Lovely location - perfect for ferry and good grounds to stroll around in by the waters edge. Didn't get to use spa/swimming facilities sadly as short on time.

Stayed in August 2025

Great location and view

Stayed in August 2025

Nothing

All went well,room,breakfast and dinner.

Stayed in August 2025

Some of the staff seemed a bit end of season tired. The bedroom was also quite small.

The location right on the waterside and near the Oban ferry is really good. The view from the hotel is also lovely.

Stayed in August 2025

When we arrived late afternoon we received the keys went into the room… and surprised it was not tidy and still upside down. It was fixed by management promptly and we received drinks and some gifts for compensation.

Nice Bar and view. Location is very convenient. Confortable.

Stayed in August 2025