the bar, which had just opened did you have any draft beers or cider.

the location was great.

Stayed in August 2025

The house was a luxury hotel until a few years ago, but was closed for about 2 years. It gives the impression that the new owners have simply unlocked the doors and left everything as it was when it closed 2 years ago. During our stay we could already see small improvements (dead flies in the stairwell were vacuumed away, lawn was mowed), but the house still needs a lot of renovation and the service is severely understaffed. The very small team around Ali is very friendly and endeavoured (e.g. they even opened the bar for us, to give us a better experience), but simply overwhelmed with the multitude of tasks in this huge property. At first glance, everything looks very luxurious and beautiful, but if you take a closer look, there is still a lot to do. The prices (we paid 190€ / night) are therefore currently too high.

Islay House is a beautiful property with huge potential. Very motivated and hard working staff

Stayed in August 2025

Room was a bit hot and stuffy on entering but after opening the window it got better. I was traveling light but if you're packing heavy and your room is on the upper floor you should better be pushing some iron in the gym...

Finding it was a bit tricky but upon arival I found a charming quaint hotel with tons of character. The room was large and comfortable and the price was a bargain. Nice breakfast was included. Staff of 2 were nice and couteous when present...

Stayed in August 2025

Challenging getting baggage to top floor room…many stairs and awkward doorways. Accommodation was spotless but windows were filthy.

Beautifully appointed reception rooms, bedroom and en-suite.

Stayed in August 2025

Breakfast choice could have been better the coffee machine was somewhat temperamental.

The room was lovely and the hotel had a great period charm. The cooked breakfast was perfect.

Stayed in August 2025

There was a bit of a smell in the bedroom. .

Central location on Islay is ideal. The bedroom and bathroom are a good size. The breakfast was excellent although the coffee machine was out of capsules so Nescafe was the alternative. Bed was comfortable.

Stayed in August 2025

The place needs some maintenance but works were ongoing. It maybe also needs more personal since we only saw one person who was great but the place is just too big to manage alone and not keep people waiting.

Lovely experience in a traditional environment. Location excellent. Breakfast was great. Room large, clean and lovely products for toiletries.

Stayed in August 2025

The hotel is not well signposted from the road, the driveway has many potholes, it was not clear where the reception was as there was no signpost. The bedroom ceiling needed replastered/ painted. There was a dank smell in the room which was probably due to recent painting of the walls. Breakfast was adequate and I am sure it would be improved if the hotel owners achieve their ambition to create a 5 Star spa. A kettle would be good to have in the rooms as the coffee maker did not produce water at the right temperature to make tea.

This is an amazing building with great potential once it is refurbished. The room was large, very well appointed and many good features such as the large bed, occasional furniture, coffee making facilities and luxurious bathroom with very nice toiletries. The breakfast room was nice and staff were friendly and helpful. Look forward to seeing it when completed. Good communication with hotel staff prior to arrival which had been disrupted by a cancelled ferry.

Stayed in July 2025

No lift access. No bell at front desk to contact staff.

Plenty hot water. Comfy beds.

Stayed in July 2025

Nearly slipping in the shower , where shower is there is nothing on the floor of shower to stop you sliding all over the place , luckily I didn't fall but that's not saying someone might, if anybody was walking around the big lawn out the front t of the hotel, they would be able to see me in the shower also people could probably watch me while I sit on the toilet, lucky for me it the hotel wasn't to busy, also there is no clear directions to take you to the hotel , Google maps could not direct me into the proper drive for the hotel , took me round the back on a gravel track full of pot holes .

Stayed in July 2025

Your signage is terrible and something more visible is required at the entrance

Breakfast was very nice and served quickly. Finding your property was very difficult to find and a proper sign on the roadway is required. Took me over an hour to find your premise. You MUST CHANGE THIS

Stayed in June 2025

Pot holds on the entrance road.

Amazing building with a quirky sense of history.

Stayed in July 2025

Bathroom was a death trap and I asked for a ground floor room as I had walking difficulties and no clean towels 2nd day

Nice room and clean

Stayed in July 2025

I came away from Islay House amazed that they let me stay in such a stunning place for the tariff asked, so there's nothing I'm going to say I didn't like. It might be worth mentioning, for others, that the hotel is not fully open yet - some refurbishment work remains to be done.

This is a beautiful country house and we loved our stay, a bit of a surprise given the ratings on here. The public areas could be from a National Trust mansion, and the bedroom was cosy and comfortable with a great coffee machine and luxury toiletries. Bridgend is an ideal central location for exploring the island.

Stayed in July 2025

Our bathroom bin was full of the previous occupants rubbish Breakfast wasn’t the best - no porridge

Beautiful old country house Stunning location

Stayed in July 2025

On approach, you can't really tell if you are in the right place as there are no signs especially later in the day. But you get an isolated location surrounded by trees in return.

The room and the building itself. Bathroom was also very cool. Friendly staff.

Stayed in May 2025

A fire in the reception would have been welcoming. We were in an attic bedroom. Had to bend down to see the view and couldn't open the windows.

Beautiful old building. Exceptional breakfast.

Stayed in October 2022

Beautiful accommodation and friendly hosts

Stayed in September 2022

Flies!

Nice traditional pub feel

Stayed in September 2022

no lift to the top floor with luggage

We loved the historical location. the rooms were well appointed and the staff was very friendly and knowledgeable.

Stayed in October 2022

lovely big bedroom but supplied with normal double bed, at least make it a king size. unfortunately no availability for evening meals which was a disappointment.

location, gardens, setting. lovely old house refurbished to make a great hotel atmosphere

Stayed in September 2022

Best location ever. Centro of islay. 15-30 mins drive to all places.

Stayed in September 2022

the advertised restaurant walls not operating. no elevator. our room on the top floor was a former servant’s room

beuautiful manor house on lovely grounds. charming bar and Robert the knowledgeable bartender, great breakfast.

Stayed in September 2022

The land surrounding the property is stunning! Great for a run, playing yard games or take a nice walk to nearby restaurants. Breakfast was great too and the social areas (bar, foyer with fire place, Africa room) are amazing to relax and have Happy Hour. And it’s as central as you can get on the Island (easy to get everywhere).

Stayed in September 2022