The Hand & Sceptre, London Road, Southborough, TN4 0QB, United Kingdom
#1 of 1 hotels in Southborough
Guests' ChoiceBased on 980 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Anthony
United KingdomLocation friendly staff food
Stayed in September 2025
Reviewed: 31 August 2025
Abby
United KingdomNot great location
Parking
Stayed in August 2025
Reviewed: 30 August 2025
Alsyapal
United KingdomBusy main road
Plenty of parking. Clean comfortable room. Great menu tasty food.
Stayed in August 2025
Reviewed: 29 August 2025
Lyndsey
United KingdomThe toiletries need to be topped up and bathroom could do with a facelift and a lot of paint peeling off the walls. Rooms were very warm but due to the road noise unable to open the window.
Nice spacious room for family of 4. Just a short walk from a park. Pub has a nice outdoor seating and plenty of parking. Food was good but not the cheapest and the gas had gone of the soft drinks machine so the only option was to buy bottled drinks which added up. Was a nice spot to visit other local areas.
Stayed in August 2025
Reviewed: 28 August 2025
Maureen
United KingdomN/A
Good location, good price and comfortable room.
Stayed in August 2025
Reviewed: 27 August 2025
Fiona
United KingdomLocation close to where I needed to be
Stayed in August 2025
Reviewed: 25 August 2025
Lisa
United KingdomPaintwork in the room could do with a bit of refreshing as lots of peeled paint patches and a bit in the bathroom too. Little bit of mould stain on bathroom wall. Cups in the bathroom dirty with old toothpaste on the bottom and a bit smelly but it didn’t take away from the overall comfort of the room itself.
Friendly and helpful staff. Room was very clean and comfortable. Breakfast very tasty.
Stayed in August 2025
Reviewed: 24 August 2025
Lucy
United KingdomAt breakfast, it wasn’t table service as such, as guests were required to go up to the bar and put in their breakfast order. I think this led to a bit of confusion and it could’ve been better organised or explained.
Comfortable bed. Good location for Hever Castle and lots of parking spaces. Generally a clean and pleasant stay.
Stayed in August 2025
Reviewed: 24 August 2025
Rodney
United KingdomThe room was small but comfortable and big enough for our 2 night stay, our only criticism was that the quilt was a odd shape, only just covered the width of the bed but too long for the quilt cover, with the inner sticking out of the bottom by about a foot, quilt cover also had a small rip in it. It didn't really affect our sleep. it just didn't look very good.
The staff were very good, particularly Bruno and Vito. Bruno checked us in, explained the facilities and meal times, and served us in the bar in a friendly and professional manner. Vito looked after us in the restaurant. He was friendly, chatty, and served us efficiently, explaining meal and wine options in the evening and again at breakfast. Meals were excellent, nice choice and cooked well. A great choice of different breakfasts, probably the best we've had in a lot of hotel stays. Fantastic choices, and again, it was cooked well.
Stayed in August 2025
Reviewed: 23 August 2025
Linda
United KingdomRoom was tired and window did not close
Staff and restaurant excellent. Bar area and courtyard good Enough parking Room was clean and comfortable
Stayed in August 2025
Reviewed: 16 August 2025
Sean
United KingdomRoom could have been cleaner - with the previous occupants' bread crumbs left on the desk chair
Comfortable bed- excellent breakfast - lovely staff
Stayed in August 2025
Reviewed: 14 August 2025
Janet
AustraliaRooms way too small, it was hot and the room was very stuffy cos you could not open window very much. Luckily we had a fan!!! The humidity was almost unbearable BUT I live in Australia and we have airconditioned rooms as standard.
Convenient location near Royal Tunbridge Wells. Wonderful breakfast. Great spacious shower. Only a double bed but very comfortable. Lovely staff. Charming building. Great parking.
Stayed in August 2025
Reviewed: 10 August 2025
Kerry
United KingdomRoom could do with an update
Good outside space
Stayed in August 2025
Reviewed: 8 August 2025
Keith
United KingdomIf I went again I would request a room as far back from the road as possible to avoid the road noise.
Pleasant spot,if somewhat noisy due to the proximity of the busy road.Bar was pleasantly appointed,offering well cooked food,served by helpful staff.Convenient for buses,and closeness to Hever Castle,Chartwell,Royal Tunbridge Wells.
Stayed in August 2025
Reviewed: 7 August 2025
Gill
United KingdomFriendly helpful staff
Stayed in August 2025
Reviewed: 2 August 2025
Nici
United KingdomMissing panel in the shower and only having whole milk for tea and coffee
The bed's really comfy. Staff extremely helpful and friendly
Stayed in August 2025
Reviewed: 31 July 2025
Ntp
United Kingdomsome of the staff where not in uniform. and simple mistakes were made, such as wrong food to our table ir was for another table, and not listening properly to drink orders.
personally i liked the good vibe. nice decor and breakfast was a highlight. rooms comfortable
Stayed in July 2025
Reviewed: 29 July 2025
Judith
United KingdomNothing
A very comfortable room
Stayed in June 2025
Reviewed: 28 July 2025
Damian
United KingdomTired rooms
Food
Stayed in July 2025
Reviewed: 26 July 2025
Sean
United KingdomCame as family of four and sofa bed wasn’t made upon arrival. Not great when you’ve had 5 hours in the road to then have to make the bed. Thought that wasn’t a great start but everything else was great.
Nice location and outstanding food. Decent room. Great staff to accommodate early start at breakfast.
Stayed in July 2025
Reviewed: 18 July 2025
Clare
United KingdomIt was hot .The window only opens a small amount
Very clean .Nice decor .Staff extremely friendly .
Stayed in July 2025
Reviewed: 18 July 2025
Emmanuel
NigeriaPricey and the bathroom was rather small
The room was very large and clean. Pleasant staff. Good food at your convenience. A restaurant/pub downstairs, with nice outside space. Great for the summer. Well located for my purpose, decent views of a park to the side and front. quiet sleep.
Stayed in July 2025
Reviewed: 15 July 2025
Mary
United KingdomQuilt on bed was to heavy for the weather we are having. Should be a choice in room.
Breakfast was nice. However thought I had booked B&B but when I got there had to pay extra which I thought was not really acceptable. Breakfast should be included in price.
Stayed in July 2025
Reviewed: 14 July 2025
Martine
NetherlandsBed was small. Upstairs there is no airco, only a very small window can be be opened for 10cm max. So with temperature outside between 25-30degree, the room is far too warm during the night. There is a little fan, but that does not make any difference.
Good location and good restaurant, friendly and helpful staff. Good breakfast. Airco in restaurant is good. Bathroom is modern and clean.
Stayed in July 2025
Davos, Switzerland
Furano, Japan
Budapest, Hungary
Vienna, Austria
Trittenheim, Germany
Soverato Marina, Italy
Leutkirch im Allgäu, Germany
Urganch, Uzbekistan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content