My sausages on my breakfast were over cooked and difficult to eat. My husband was given a pint which was cloudy and then was told it was the end if the barrel

The room was excellent and the bed was very comfortable. The breakfast was average.

Stayed in September 2025

Rooms needed attention, and the standard of cleanliness was very average... whilst we'll presented and containing everything you needed, there was dead and squashed insects everywhere, cobwebs etc. Staff were very busy so attentiveness and helpfulness was intermittent.

Great spot centrally located.

Stayed in August 2025

Exterior needs attenrion

Excellent

Stayed in September 2025

Room was a good temperature but bed was quite hard.

Lovely location, quiet even with the road nearby.

Stayed in August 2025

The main issue we experienced was that our family room was very hot, even with the window open. The room would benefit from air conditioning or fans. My wife did not sleep well as a result.

The staff were friendly, attentive, and helpful despite being very busy. The breakfast was excellent with many interesting options. The room was spacious, with an excellent shower and TV. It was an easy walk to Loch Lomond and Balloch Castle.

Stayed in August 2025

All nice

Stayed in August 2025

The slope in the room and a very small shower

Location

Stayed in August 2025

Room overlooked the bins!

Clean, simple room, good parking. We had an excellent Sunday dinner which we really enjoyed.

Stayed in August 2025

Nothing really, but restaurant and bar closes fairly early compared to what we’re used to, but minor issue.

Lovely rooms in great location on the loch. Very reasonably priced and good restaurant and breakfast choice. Friendly, helpful staff, who worked really hard.

Stayed in July 2025

NA

Great location

Stayed in August 2025

Staff seem to under pressure. Evening meal was slow with two of our party having to return meals as were cold. Breakfast was late as we were awaiting staff to turn up for work

Nice hotel in a lovely nice location. Rooms were large and comfortable. The bathroom was to a high standard.

Stayed in August 2025

Excellent location, visited for a wedding, perfect for what we needed.

Stayed in August 2025

The room wasn’t really clean, there were visible stains on the walls and the carpet.

A nice location, right next to the loch, the supermarket and the rail station. Perfect for our short trip.

Stayed in August 2025

Food was OK, but nothing special. Not the best quality ingredients. A few areas are looking a bit tired e.g chipped paint and furniture.

Fantastic location with great walks nearby and local attractions. Bedroom was a good size, comfortable and a good view of the river and bridge. Place was clean and styled nicely.

Stayed in August 2025

The staff in the restaurant were rushed off their feet. They had a tough Wednesday night, and they could have done with another couple of bodies, especially as they had a birthday party going on in one of the private rooms. I also hope they are paid well; they probably aren't, but they should be.

Great staff. Good food. Stunning location. Big room.

Stayed in August 2025

A little tired, all needed a lick of paint and the bed was hard.

Location, ambience.

Stayed in August 2025

Our Room 10 - right above the bins with no view at all !!!

Perfect location for us, excellent staff and lovely food in a nice bar and dining area

Stayed in July 2025

We were in room 10 which requires multiple sets of stairs to get to and has a view of the tar covered roof and garbage cans out one window and the parking lot out the other.

The food was incredible- dinner and breakfast!!! The staff was so super friendly. The bed was very comfortable and it was so quiet! And outside the hotel are beautiful walking paths along lac lomond!

Stayed in August 2025

The breakfast was cooked to order and was absolutely fantastic. The room was nice enough but the toilet was a bit tired, paint peeling off the ceiling etc. We looked on to the church at the back and there was significant noise from something during the night. We did have the window open as it was very hot. Staff were pleasant and helpful.

Stayed in July 2025

The views from the room through both windows was of the bins and barrels stores , noisy when emptying bottles etc Armchair missing , so large corner of room empty Shower needed some TLC , leaked and mould on seals No shower gel provided Expensive for 1 night @ £163

The room had recently been redone , the bed was comfortable with reading lights installed oh the headboard, good sized room

Stayed in July 2025

I was very disappointed with the room we were allocated even though we booked six months in advance asking for a room with a view.We were given a room with two windows,one was looking out onto three very large commercial bins and the other looked out into the yard where the empty beer barrels were stored,we had the noise from the drayman doing their deliveries and picking empties in the morning as well,luckily we were up early as this would have woken us.I understand that not all rooms have a view but this room must have worst views in hotel,not what I was looking forward to.

The room was decorated nicely ,clean and a good size also comfortable bed.Dinner was excellent at hotel as was breakfast.Room quiet at night.Staff friendly.Hotel in a good position for walks along to Loch Lomand.

Stayed in July 2025

Breakfast. No cereal or fruit. Service was very slow.

Perfect location on Loch lomond. Great for walking and eating out. Easy drive from Glasgow airport

Stayed in July 2025

Limited options for vegan food, either for breakfast or dinner.

Great location at the southern end of Loch Lomond. Spacious with good size bathroom and shower.

Stayed in July 2025

Bed was not comfy

The cosiness of the pub

Stayed in July 2025