Reviews of The Pine Marten by Innkeeper's Collection 4 stars
The Pine Marten, Otley Road, Beckwith Knowle,, Harrogate, HG3 1UE, United Kingdom
Loading
Guests also reviewed these properties:
Patra, Greece
Makarska, Croatia
Fliess, Austria
Petrovac na Moru, Montenegro
Cuenca, Spain
Cartagena de Indias, Colombia
Xiamen, China
Oranjestad, Aruba
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVery nice place and staff
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe building was amazing. We had dinner in the restaurant which was lovely . Great food !
The music in the restaurant went on at 7am which was right below us .
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewHistoric building lovely decor
Some of the windows are in need of repair Outside soft furnishings were a bit grubby
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewNice enviroment
No mirror in bedroom near a plug point for using hairdryer Bathroom smelt badly of drains
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewBreakfast and dinner were excellent! We were very impressed with the evening meal and really feel that the chef produced very well balanced food with clever dishes. Very friendly staff. Highly recommend.
Tiny, tiny thing, but a little more attention to cleaning might be good.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewConsistent standards. Friendly staff. Good sized family room. Well priced room and breakfast. Good level of car parking space.
Windows in the room are a little drafty. No lock on bathroom door. The mirror on the wall is in a dark corner devoid of light, so is fairly pointless.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt’s stunningly beautiful inside and out. Loved the outside seating area, very pretty and relaxed.
Nothing!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat family room, lovely restaurant downstairs
Bit of noise from the pub downstairs but nothing we didn’t expect
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe location and the staff
No elevator
Hi Ilario, thank you for taking the time to leave a review for us at Innkeeper's The Pine Marten. We're happy we could meet your expectations!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFriendly helpful staff who made us feel very welcome. Facilities exactly as we expected. The whole experience was what exceeded expectation.
Nothing to dislike. Everything was great
Beverley, we are glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, The Pine Marten
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReally enjoyed both dinner and breakfast.
Bottled water in the room would have be welcome
Hello, we really appreciate your feedback! Thank you again for leaving us this response!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat ambience and friendly staff.
2nd floor room ceiling height.... fine, just had to take care.
Hi Guy, thank you for taking the time to leave a review for us at Innkeepers The Pine Marten. We are happy we could meet your expectations! Thank you, and have a fantastic day!
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation for visiting RHS gardens
Room dark poor lighting and dripping shower ! Poor selection of items for breakfast.
Hi Wendy, we appreciate your honest feedback, as we are always looking for ways to improve.