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  5. Reviews of The Pine Marten by Innkeeper's Collection

Reviews of The Pine Marten by Innkeeper's Collection 4 stars

The Pine Marten, Otley Road, Beckwith Knowle,, Harrogate, HG3 1UE, United Kingdom

#14 of 22 hotels in Harrogate

Guests' Choice

Review score

Based on 1168 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 2 September 2025

    9.0
    Lovely accommodation and a superb restaurant!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Tiny, tiny thing, but a little more attention to cleaning might be good.

    Breakfast and dinner were excellent! We were very impressed with the evening meal and really feel that the chef produced very well balanced food with clever dishes. Very friendly staff. Highly recommend.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Consistently decent experience. This was our third stay in the last 12 months
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Windows in the room are a little drafty. No lock on bathroom door. The mirror on the wall is in a dark corner devoid of light, so is fairly pointless.

    Consistent standards. Friendly staff. Good sized family room. Well priced room and breakfast. Good level of car parking space.

    Stayed in September 2025

  • Reviewed: 28 August 2025

    9.0
    Great for visiting Harrogate
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Bit of noise from the pub downstairs but nothing we didn’t expect

    Great family room, lovely restaurant downstairs

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Great location, room very comfortable, bathroom nice and big.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    The location and the staff

    Stayed in July 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    2nd floor room ceiling height.... fine, just had to take care.

    Great ambience and friendly staff.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Location location
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Very tired needs an upgrade - room was so dark and worn but fine for one night

    Location location location

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Lovely place; comfortable rooms.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    We were very pleased with our stay.

    Since we have family in the area, the Pine Marten has become our go-to accommodation when visiting Harrogate. The family rooms are spacious and comfortable for our two young children. It is within a few hundred yards of the RHS Harlow Carr gardens and they are well worth a visit. The staff are always friendly and helpful. Thank you!

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    Good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought the young guy at the desk, was a little curt. He Could of more welcoming when we arrived and a little more polite.

    We liked the decor and that clean and comfortable

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Good nights sleep, ideal location to visi Harlow Carr especially
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was too dark, had to put lights on in daytime. Menu could have been a bit more varied with choices for smaller appetites

    Characterful, friendly staff, helpful, comfortable firm bed

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room looked onto busy road so was noisy

    Good position for what I wanted. Nice place.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Visit to Harlow Carr. Great location. Great Staff. Dated Decor.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was a little dated withflaking paint, could have done with a shade on the small window in the roof. Dinner was good if not a little overpriced and a little closer to rare than mdeium rare.

    Responsiveness of staa was exceptional, especially when we found we had left a senitmental piece of jewellery behind by mistake. Staff had it delivered to our home three days later, first class service.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean. Staff very friendly and helpful

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Lovely, traditional clean hotel, good pub food and nice individual rooms
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The property is lovely, but the floor boards were horrendously noisy in the rooms

    Lovely rustic, traditional inn with onsite parking and lovely garden

    Stayed in July 2025

  • Reviewed: 11 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    As discussed with the manager, cleanliness needs improving, notably we complained about the dining room floor. The place is getting tired, appears 'unloved', with chipped paintwork and marked furnishings. Also, silly little things, the washbasin plug didn't hold water, the basin just emptied continuously; only 2 of 3 downlighters worked. Could be a fabulous place, but unfortunately, it isn't.

    Excellent staff, and great food. We have eaten here in the past, so decided on a short break here, and again enjoyed some great food

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast service was too slow. Breakfast started at 8am and it took more than 30 minutes for our meal to arrive.

    The staff were good and friendly. The location was good for what we wanted to do..The breakfast was good

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The walls were paper thin could hear people talking through the night

    Food was amazing, staff were amazing

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Excellent hotel and recommended to other travellers.
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    There was nothing negative about the stay.

    Food was excellent. We ate in the restaurant both evenings of our stay. Good menu and excellent food. Staff were very good. Substantial breakfast was very good too. But the choice was cereal(s) / pastries or cooked breakfast rather than cereals followed by a cooked breakfast choice. Slightly unusual?

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Property door closes if you miss check-in time!

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Good location, comfy hotel.
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Only downside it is an old building and when in the bedrooms we noticed a few creaky floorboards.

    Location very close to RHS Harlow Carr, breakfast all served to the table except for teas and coffees and juices. Cooked breakfast very good quality produce, we thoroughly enjoyed breakfast. Only one evening meal, which again was served well, very good produce and tasty food. Bar was well stocked, with prices not too bad. Rooms good, beds pretty comfy, bathroom shower only, but this was sufficient for our stay. Good tea tray selection of teas and coffee. Overall a very pleasant stay and somewhere we would consider returning to.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Room could have done with a lick of paint

    Staff were very pleasant Food was excellent

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Hotel well located for visiting RHS Harlow Carr
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Key to room was very awkward to use. No fresh fruit for breakfast.

    Room was very comfortable . Dinner was good with interesting menu.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    9.0
    Brilliant hotel with a good selection of food for breakfast and evening meals
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    not really any problem A lift would have been better but not possible to put one in

    very easy to check in Everything was explained to us to make our stay easy

    Stayed in July 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Relaxing atmosphere, garden area pleasant. Good food. Carpark plenty space.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    breakfast was a bit lackluster. Just tea, coffee, juice and a cooked breakfast, no cereal, fruit, pastries or toast. Not exactly the hearty breakfast we have come to expect when we go away and at the price they charge, they could offer a better breakfast experience.

    the room was comfy and not too hot in the heatwave. there was a fan in the room which helped considerably

    Stayed in July 2025

Showing 1 – 25

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