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Reviews of Miller & Carter Brighton by Innkeeper's Collection 4 stars

Miller & Carter, London Road, Brighton & Hove, BN1 8YQ, United Kingdom

#31 of 50 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 1632 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 7 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The quality of breakfast was disappointing after a great evening meal, serving buttered new potatoes with a full English?

    Location, great for steak

    Stayed in September 2025

  • Reviewed: 6 September 2025

    8.0
    Very comfortable stay with wonderful food in the restaurant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were put into a twin room after specifically being promised a double. However as it was our honeymoon night the staff very quickly moved us into a lovely double room with a much better view.

    Lovely rooms although a little in need of some TLC in places. Good location and lovely helpful staff.

    Stayed in September 2025

  • Reviewed: 5 September 2025

    8.0
    Excellent stay, nice and easy
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    A lift to upstairs

    Large sized family room

    Stayed in August 2025

  • Reviewed: 3 September 2025

    8.0
    Nice comfy hotel with good parking and an accessible ground floor room
    • Couple
    • Family Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The bed and breakfast rate entitles you to one dish pp ordered specially - which takes a little while. Full English or another cooked variation. No buffet in the breakfast room apart from juices and filter coffee. A full English includes one piece of sourdough toast. Additional toast costs just over £3 per slice. Special coffees are also charged separately at full rate (just under £4 each). Just be aware that paying the bed and breakfast rate is not the end of the story although the food is nice. And flushing the loo in the en-suite is not easy although the shower arrangement in the accessible bathroom is wonderful.

    V conveniently placed on the road from London. Ample parking. Nice large accessible room on ground floor at our request given some disability and with a great shower heating and tv. Charming wait and reception staff. Good steak and cocktail offer for our evening meal and our breakfast was nicely cooked.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    On arrival in car park needed to lug suitcase down stone steps. At reception was told to go down more steps to the bar to check in. The guy behind the bar was busy making cocktails and serving drinks. After about 10 minutes he finally acknowledged us. I explained we had already checked in online so he just handed us the key - took abour 10 seconds. He then said the room is on 2nd floor, so had to take heavy suitcase back up pasr reception where we had started, then through a door - which we walked straight past as it was not marked aa entrance to guest rooms or anything. Then up another steep flight of stairs to a landing then further steps up to the room My wife and I are in our 70's so to be honesr it was quite a trial after a 150 mile drive A bit od assistance would have been appreciated.

    comfortable room, staff pleasant but clearly short staffed.

    Stayed in September 2025

  • Reviewed: 29 August 2025

    8.0
    Good for a family stay - cycle able to Brighton and South Downs
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The family room didn’t have a window , only a skylight, so it was a bit dark The room was hot but the hotel had thoughtfully left a fan in the room

    Lovely helpful staff helped us with parking our bicycles securely Food and service in the restaurant was lovely

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Bed was hard and it felt like a lot of money with nothing to specially warrant it

    Nice big room Great food

    Stayed in July 2025

  • Reviewed: 27 August 2025

    8.0
    Clean room, good breakfast, friendly staff and perfect location for our visit.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Location close to where we needed to go.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was a squeeze to get in to in the single bedroom sink was in way ,, bedside light didn't work

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    nice long weekend stay
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 4 nights

    Given the size of the room very little storage space for clothing etc

    Large room, good breakfast, comfy bed, good location. pleasant staff.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Enjoyable and would be happy to stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    This hotel/restaurant is out of the main centre of Brighton, which we had wanted. Staff friendly and room clean and comfortable. Large carpark and on direct bus route to Brighton town centre.

    Stayed in June 2025

  • Reviewed: 21 August 2025

    7.0
    They let us checked in early
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included

    No breakfast included

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Highly recommended. Will come again
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Food was superb. bed was very comfortable. Quiet

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Excellent location, great facilities, and friendly staff
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The sink in room 101 didn’t drain. Otherwise it was all excellent

    Clean, friendly and attentive staff, and meet our family needs

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    I had a pleasant stay everything was clean, staff were excellent
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    When i booked, i had to change the date which increased the price. I was told on the phone that the original price would be honoured when i checked in but this was denied unfortunately. The evening meal was not worth the money. I know its a steak house but the vegetarian choice was very limited and just a burger or a salad. The salad was advertised as squash salad but it looked more like a slice of marrow. It was okay but definitely over priced imo. The waitress was excellent though Breakfast was poor quality. One meagre piece of toast with the vegetarian breakfast (i sound like im whinging but really it was poor) Looked like it had been re-heated up, and a small portion for a breakfast. No cereal at all. Tea and juices good.

    Hotel was clean, Good parking area, The staff were polite and friendly. Special thanks to the nice lady working the breakfast shift who found my lost house keys which i really appreciated. Waitress in the restaurant during the evening meal was excellent too.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would not want to stay for more than one night. There is just a rail and shelves for clothes. No matter how we moved the small shower door, the shower leaked onto the floor. The lamp on one side of the bed was not working.

    Room was a good size

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Our room was a little noisey, could hear what sounded like a generator next door all night . But not a big issue as I had earplugs .

    Staff wonderful, attentive,helpful and friendly. Good amount of parking spaces

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Could do with decorating and new carpet in stairways

    Very clean and nice food there aswell

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Lovely staff great food but accommodation not very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was dark looked out on to concrete wall very noisy extractor fan from kitchens and the smell filled the room when windows open , shower room was mould around shower base and the drains had a nasty smell bed was a king size but was two double beds pushed together and no very comfortable . Noisy bin collections and delivery’s early morning which woke us up.

    Lovely staff great breakfast and food and service

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    The carpets need revamps , you can now clearly see that deep cleaning is necessary. The chair in our room was seriously marked with water patch. This is the third time coming to this hotel and was a bit disappointed with this aspect . Also the housekeeper didn’t touch the bed for the first few days other than emptying the rubbish . The last day was fine as we asked for the bed to be cleaned . This hotel is a great option sorting this out will make it perfect for future guess .

    The staff and breakfast is always brilliant

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed for two nights and couldn’t be happier with our experience. The location was perfect for exploring the area, and the accommodation was clean, comfortable, and well-maintained. The staff were warm, welcoming, and always happy to help. Overall, a wonderful stay and we’d happily return!

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    All staff were so nice ! I was on my own with two children and they were so helpful ! Room was great so clean kids beds
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Great location !! Parking is great !!

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very functional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The sofa bed for the children could have been more comfortable

    Very functional for a family of 4 with 2 children. Not overly priced. The steakhouse is right there and the children’s menu was very appropriate with many good selections. Staffs very very helpful and friendly.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    A comfortable room and good food.
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The breakfast choice was good but not excessive, just one item from the menu.

    Stayed in August 2025

Showing 1 – 25

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