Reviews of Inn At The Park Hotel 3 stars

Great location and staff

Staff member really nice and welcoming

Room really tired mattress awful power point broken and falling apart bathroom floor sticky

It was nice good quality for money

We could not have breakfast in the morning.

The space in the room was amazing

The room was to hot, had a fan but did not cool the room down.

Nice big room, well catered for.

Maybe a bit aged, room needed aired before arrival but that may have been due to the unseasonably hot weather in Aberdeen.

Location was excellent with easy walk to city centre

Everything else. Hotel extremely tired and unloved. Poor maintenance and very poor cleaning. Carpets worn downstairs and bedroom was extremely tired. Everything needed upgraded. The building obviously had been of very high standard a few years ago but no upgrades or preventive maintenance had been carried out for some time. Lack of evidence of a vacuum cleaner being used and the bed was extremely hard and uncomfortable. All in all very very disappointing and we were on the verge of leaving and not staying overnight. Totally ruined our stay in Aberdeen.

I am giving The Inn at the Park a score of 10. This is not because it is a 5 star hotel. It is not. Far from it. However, for the price and the location and comfort and environment, with the bar, the breakfasts and restaurant, the people to meet, and excellent staff, this is a score 10 environment in which to stay. Near the centre of the city, less than 20 minutes walk to central Union Street, and this hotel is located in one of the best parts of Aberdeen, two minutes from the fabulous park, and there is free car parking. Stay here, don't imagine 5 stars, and enjoy the experience hugely.

Not far from city centre, beach, harbour and lovely park

Noise from seagulls every night and noise from a party in the bar directly below the room one night. Very dated but in process of being done up. Bed and pillows not very comfy.

Staff were lovely, friendly, helpful. Not too far from city centre.

The noise, there was a party on, which was noisy until well after midnight on the Saturday night. The seagulls were so noisy from crack of dawn. Out dated (but being done out). Bed and pillows not comfy.

Having a fan in the room was a plus.

There was animal fur on the chair, and the chair itself was falling apart. No shower mat was provided.

Large room with a view, good breakfast. Friendly staff.

Room far too warm, window hard to open.

Very friendly hosts in a homely hotel. Good value and comfy beds. Would stay here again.

Décor a bit outdated. Extra charge for a dog, which I don't mind paying but didn't spot

Good location & great staff.

Nothing - all good

It’s perfectly between the local park and is easy walking distance to the city centre. The building itself is very clear and welcoming to anyone.

The only drawback was the humidity in our room, of course this can’t be helped as it is summer, but the staff were very friendly and nice enough to give us a fan to keep us cool.

The chef came in our morning to prepare breakfast but the second morning a member of staff gave us breakfast as the chef didn’t turn up

If one member of staff didn’t have to check us in ,man the bar ,act as waitress and clean the rooms. We were asked if we needed our room looked after today? This lady was marvelous and was certainly put upon!,,

The location was fine.

I checked in and was not informed at any point that breakfast needed to be pre-booked. My daughter and I went to breakfast at 7:30am and remained in the hotel until 9:00am, during which time no staff were present and no other guests arrived. I tried calling six times by phone but no reply although bedroom brochure implied staff would be available from 7.30am. Upon returning at 9:30pm, I inquired about breakfast for the following morning but was informed it was too late to request anything from the chef. In addition to the lack of breakfast service and lack of communication of such,the condition of the room was unacceptable. The curtains were hanging off the rails, so wakened early, there were chocolate wrappers and other rubbish under the bed, and the bath plug hole was totally blocked with hair. These issues clearly indicate a lack of proper housekeeping and maintenance. I spoke to the owner on our return and was informed by him that he would look into the matter and call me back the following day. He did not call. He sent an email simply saying nothing was going to be done, and no refund partially or otherwise. I realise this hotel is on the market for sale. I would certainly not return and would not recommend. Totally unacceptable customer service all round.

I loved the location as near my niece and could walk to town too.

Nothing I didn't like, all was great

Loved the room itself - enough space for two and comfortable bed. Staff is also responsive. There is a pub on the ground floor which is great.

Location was not the most central, but convenient to reach by bus

The staff at wonderful and the place is so dog friendly. We’ve been 3 times so far and will keep booking when in Aberdeen for work.

Convenient location. Nice staff.

Beds now so comfortable.