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Reviews of Hotel Savoy 4 stars

Rouge Bouillon, Saint Helier Jersey, JE2 3ZA, United Kingdom

#9 of 20 hotels in Saint Helier Jersey

Guests' Choice

Review score

Based on 2257 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 6 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Cold pool

    Breakfast and location

    Stayed in September 2025

  • Reviewed: 4 September 2025

    7.0
    Lovely hotel food location food they do have is great
    • Leisure trip
    • People with friends
    • Junior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Stairs not good for those who struggle and no help bringing cases down

    Lovely hotel Very clean. Food great but not a great choice. Not much entertainment

    Stayed in September 2025

  • Reviewed: 31 August 2025

    7.0
    Lovely staff beautiful building needs an update for the price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are dated with no aircon we were staying over the hot bank holiday weekend the room was stifling and the small fan provided was not enough to cool the room down even keeping the curtains closed the whole time didn’t help.

    Beautiful old property with charming entrance hall and staircase.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Comfortable holiday
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Good location, within walking distance to the city centre, buses, shops etc. friendly staff, clean rooms and fantastic breakfast.

    Stayed in July 2025

  • Reviewed: 24 August 2025

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Norhing.

    Especially the live music in the dining room area, In this age of “one man and his karaoke backing” when claiming to have live entertainment.

    Stayed in July 2025

  • Reviewed: 22 August 2025

    9.0
    MY STAY AT SAVOY
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Not into Jazz would have liked a bit of variety regards entertainment

    Clean breakfast was good, staff really nice

    Stayed in July 2025

  • Reviewed: 22 August 2025

    9.0
    Overall the hotel was good with a good variety of food for breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    I swam in the pool most days but there wasn’t a towelling robe in my room as apparently you had to be in a superior double to have one so I had to buy a cheap easy to wear dress to put on after my swim to go back to my room which was annoying. There was no air conditioning and it was hot for the first 4 nights. A fan was provided instead.

    The pool and breakfasts were great. It was clean and there were fresh towels every day. There was entertainment some nights.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights

    THere should be more concern towards environmental aspects : lights on all night long in the corridor + lights on for breakfast when the curtains should be open.

    access to the swimming pool / size of the room / hours of breakfast

    Stayed in July 2025

  • Reviewed: 17 August 2025

    8.0
    Very comfortable hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No plug socket by the bed, no USB/C ports No air conditioning Pool very cold- not heated Gym very warm-no air conditioning Car park £5.50 charge daily

    Breakfast was excellent Car parking Location near to town Nice room, comfortable bed Good shower Room serviced daily Pool- towels provided Gym

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Great location. Great staff. Very clean.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was super hot and though they provide a small desk fan, it wasn’t enough to make much of a difference. We were in a ground floor room where the windows opened onto the path leading to the outdoor area with the pool, etc., this means that anyone headed that way goes past your open window with somewhat of a view into your room. We did close the mesh curtain but that restricts what little air there is coming in from the narrow path area outside. Also, the pillows are far too firm. I did ask at reception if they had any slightly softer/medium pillows and they did manage to find one, but with there being two of us, it wasn’t the best. So with the heat and the hard pillow, it didn’t make for the most comfortable of stays.

    The staff are superb. Very friendly and accommodating.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    We had a lovely stay very comfortable staff food lovely outside space and pool was a bonus Would defnitly stay there aga
    • Couple
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    The shower wasn’t good difficult to get adjusted

    It was in a nice area not far from centre of St Helier

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Good. Would recommend but would like to see a room only option
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was disappointing, food just does not do well under heated steam cloches and the steam was dangerous. Much better to serve under heated lights. Disappointed that bottled water was only provided on first night

    Staff, location and comfort we could not fault

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    A good choice overall.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Bedroom a little dated but it was fine. Unheated outdoor pool but we knew that when we booked. The weather was not quite good enough during our stay to tempt us to use the cold pool!

    Quite centrally located to explore all that Jersey has to offer. Clean. Friendly, helpful staff. Very good breakfast.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    The hotel was very conveniently located but quite tired.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No air con. Very tired rooms. Broken shower (reported and not fixed). Have to pay for parking. View over old garages.

    Location was excellent and front entrance was lovely. Breakfast was good

    Stayed in July 2025

  • Reviewed: 25 July 2025

    7.0
    Was ok, but never a 4 star hotel in a million years
    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Huge Burn in the carpet in my room Small room tired decor lack of plug socket beside the bed. A used bottle of water left as my complimentary water ? A hairdryer that only blew cold air.

    First impression of the staircase

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Good to see the war tunnels and historical sites.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    The music in the bar and restaurant was jazz(modern) ok if you like that sort of music, not everyone does , and every night!! Also so loud, difficult for conversation. It put us off for eating more than twice there.

    Breakfast was good, but could do with a little variation on the not foods

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Comfortable, but not over impressed.
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 3 nights

    Our bedroom was quite "tired". Shower room was in need of updating.

    Public areas, bar and restaurant were all to a high standard.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    It was great, would definitely stay at The Savoy again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    More plug sockets by the bed. Other than that. We thoroughly enjoyed our stay at The Savoy.

    Breakfast was great.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast choice limited - more choices of yogurt and fruit would be good

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Welcoming relaxing break
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable, well-appointed room. Excellent evening meal

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Good hotel in a good location.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights

    There was no air conditioning so the room was very stuffy in the stifling heat, making sleep difficult. We had dinner in the hotel on one evening which I felt was overpriced.

    Good breakfast with a wide choice of hot and cold options. Front desk staff were welcoming and very helpful, breakfast staff less so. The hotel was in a quiet location about a 10 minute walk from the shops.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room very warm in evening. Definitely needed the fan

    Great location.Excellent breakfast.

    Stayed in June 2025

  • Reviewed: 10 July 2025

    8.0
    Great location
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    A bit dated. More sockets. No lift to our room. Some of the bar staff were rude.

    Nice hotel, a little dated in parts. There wasn't a lift direct to our room which was a problem as we had a heavy bag. However the staff brought it to the room for us. Nice pool area. Our room was large. We booked a room with a balcony. Unfortunately it overlooked the front of the hotel, but it was OK. The layout of the room is a bit odd and doesn't make use of the space. The bed was small. But it was great that we had a good fridge. Sockets for phone charger were very hard to reach. Bathroom had a strange odour and we kept the door shut. Breakfast was good, typical food offered, nothing amazing but good enough. The location of this hotel is very good as its only a ten minute walk to the main bus station, from where you can explore the island.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Comfortable and clean
    • Leisure trip
    • Group
    • Junior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Danish pastries would have been nice as well as croissants.

    Breakfast was fine. Food was topped up regularly

    Stayed in July 2025

Showing 1 – 25

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