Room was small and basic Breakfast was very good and staff in dining room also very nice and helpful

Stayed in June 2025

However the room was poor: bathroom door rotten at the bottom, carpet that didn't meet the wall, window that would not open. Lastly the lift belongs in the 1920s

A hotel of two halves! Reception and bar/restaurant were very good.

Stayed in September 2025

Limited space in attic with low ceiling and walls. Very slow check in, room wasn't ready for quite a while

Convenient location, right on the seafront. Staff let us bring takeaway to our rooms after the restaurant stopped serving food at 7:30pm.

Stayed in August 2025

Could have done with more parking space.

Well situated place by the sea, very comfortable and food is good.

Stayed in September 2025

Nowt

The food was exceptional, the staff were lovely and very friendly

Stayed in September 2025

The decor in the corridors leading to the bedrooms looked a bit tired and in need of redecorating.

The location of the property is right on the sea front which is lovely. When we checked it we found we had been given the honeymoon suite which was even nicer. The room was huge. The bed was so comfortable and the black out thickly lined curtains added to the delight of being upgraded. The bathroom was nicely decorated and the showerhead was huge.

Stayed in August 2025

The room we were allocated was supposed to be a twin room for 2 people but it was so small it should have been classed as a single, the width was 2 twin beds with a small bedside cabinet between the beds, there was hardly any room to move between the beds and on the table was a lamp and telephone so not much surface to use and on the other piece of furniture was the tea tray with the TV above, but no mirror, then discovered if you lifted part of the surface there was a hidden mirror, and that yook away the little surface you had. I asked if we could change our room but was told it was too difficult and that they were full some nights, this hotel had a lot of people just staying for one night we were the only ones staying for 6 nights. I really wish I had taken photos as you had to see this to believe it.

Food was excellent, also had cooked breakfast each morning even though when the room I booked said continental breakfast. Staff were fantastic so friendly and efficient

Stayed in August 2025

I liked most things, the shower was a little temperamental

The friendly efficient staff, the comfortable bed and the delicious breakfast

Stayed in August 2025

Nothing not to like

Nice and clean, great location next to the sea

Stayed in August 2025

No entertainment

It had a lift which always works. Garden lovely Comfy sofas in longe Good menu

Stayed in August 2025

The location was beachfront, it had a nice promenade nearby for walking. The staff were all very accepting of dogs in hotel and dogs were made to feel welcome with treats ( cooked sausage ) and water bowls etc

Stayed in August 2025

Needs a bit of updating in the rooms and bathroom facilities. We were given an attic room with my partner being 6”3 , he found it very tight in shower with his head hitting ceiling.

The excellent location near beach and central to town centre. The bar area was nice and service was swift.

Stayed in August 2025

Rooms a bit basic, shower rooms a bit too cosy

Excellent location, equally excellent staff

Stayed in August 2025

room window looked out onto a wall. wash basin taps were loose

comfortable beds, friendly & helpful staff, clean

Stayed in August 2025

Bed was very uncomfortable

Breakfast very good

Stayed in August 2025

Hotel room is a bit dated.

Great hotel right on the sea front, with lots of parking, breakfast was great, I asked for gluten free & there was a lot of choice, hotel was clean & the staff very friendly.

Stayed in August 2025

Our room was very tired. The door to the bathroom was in a poor state of repair. The shower head was the wrong size for the holder so it couldn't be positioned firmly The shampoo/shower gel holder was empty. Housekeeping staff were non responsive to a good morning greeting.

Location good Seafront position. Free parking in the adjacent car park. The reception lady and breakfast team were nice and friendly.

Stayed in August 2025

Very strict 3pm check in, and we were told to change in the toilets on arrival when we arrived at 1pm, thought at least they could of offered us 1 room between 6 of us and we were going to a reunion and had been travelling for 4 hours , also when we rang up about it prior to getting to the hotel the lady was quite rude on the phone !!

Clean and comfortable, also the staff were excellent especially the Guy in the restaurant at breakfast, so accommodating, please tell him there was 6 of us in the restaurant on Monday morning and he served us, he was BRILLIANT.

Stayed in August 2025

The mattress was lumpy and there were springs sticking up.

The friendliness of the staff and the quality of the food, very good value.

Stayed in August 2025

The room was a bit warm but we got a fan when we asked for one .

The room was a good size the bed large and very comfortable with good pillows. The food was very nice but the staff were excellent especially Gordon at breakfast and a lovely girl that was her first day they were great at their job and very happy to greet you 😀

Stayed in August 2025

Unfortunately all rooms have electric showers which is what they are.I.prefer a shower with more water output.No soc ket near the bed had to run cables across the floor not very safe in the dark. But still.a lovely hotel.

The staff were all very pleasant and helpful, breakfast was excellent, bar staff friendly. Room was spotless.

Stayed in August 2025

The position in front of sea - hotel staff is very kind

Stayed in August 2025

Awkward turn in the staircase to access the first floor rooms with luggage.

The hotel was a 10 minute walk from the Waverley paddle steamer embarkation port. Also a 10 minute walk to the shops. The hotel was very comfortable and the staff were friendly. The meals were superb. No faded tartan carpets in this hotel !

Stayed in August 2025

The lovely, comfortable Room 22 With sea view and large TV.

Stayed in August 2025