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Reviews of Holiday Inn Express Windsor by IHG 3 stars

71 Alma Road, Windsor, SL4 3HD, United Kingdom

#8 of 16 hotels in Windsor

Guests' Choice

Review score

Based on 1856 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    Great location but room was noisy
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    The room was not sound proof. We could hear the footsteps above and the cleaning staff in the middle of the night.

    Convenient location

    Stayed in August 2025

  • Reviewed: 31 August 2025

    7.0
    We have stayed here before & it was much to out standards but not so much this year. Very quiet room & a decent
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately our room was rushed to be ready for check in, early check in not available. No towels provided which we had to request & no bedding provided for the sofa bed, so we had to request that too. The carpet was wet in areas, not sure why, perhaps had been cleaned & not dried out in time. The shower pressure was poor, not great.

    The location, the breakfast, the foyer, smells lovely. Bright & modern, very clean entrance

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Great stay, will come back.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Shower of first room was moldy, but the hotel changed us as soon as we mentioned it.

    Location Staff / friendlyness Breakfast

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Great Location, Friendly Team and nice modern hotel
    • Leisure trip
    • Family with young children
    • Standard Room with Free Hot Breakfast
    • Stayed 2 nights

    Breakfast good choice just maybe look at a better way to keep the hot food warm as food was always slightly on the luke warm side.

    Great position just outside the city centre but only a short walk in to town. Parking under hotel is good just a little tight. Team on site very helpful and friendly. Great conservatory bar outside area

    Stayed in August 2025

  • Reviewed: 26 August 2025

    7.0
    A very nice welcome & staff particularly helpful re food choices for my granddaughters dairy allergy
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Tables crammed in

    Open plan & nice outdoor space

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Great place to stay, just need to check rooms more carefully.
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Shower pressure and broken Gel bottle.

    Location, Staff helpful and friendly. Breakfast good selection.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Comfortable, great location. convenient
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Every thing

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Low water pressure

    Location

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Not too expensive, clean and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Not much choice on the dinner menu.

    The location, just down the road from where I needed to be. The staff were very professional. Room comfortable and clean. On site parking a bonus.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Very enjoyable stay, would stay again for sure
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast
    • Stayed 1 night

    Location, room and Breakfast all excellent and staff were very helpful. Would definitely stay again.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very clean and comfortable stay. Lovely staff
    • Leisure trip
    • Group
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The addition price to use the car park as the room was already expensive

    Reception staff were extremely friendly and helpful. The room was extremely clean. Bed and pillows were Very comfortable.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Friendly staff, good location, clean rooms
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night

    Coffee machine was broken at breakfast but we were good with the alternative offers.

    We could park in the hotel's garage (spots cannot be reserved but there were plenty in our case). Very friendly staff, clean room, albeit a bit on the small side (3 persons). Quiet neighborhood but still walking distance from the town center. There is a hotel bar which serves also food (we were too late, though).

    Stayed in July 2025

  • Reviewed: 13 August 2025

    9.0
    Great clean modern hotel central Windsor
    • Leisure trip
    • Couple
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Very central

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    A smaller hotel room, more space needed for 2 adults.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The room was slightly smaller than anticipated, just one big chair and a small stool, different types of hot drinks like chocolate and herbal tea (not just tea and coffee). Only 1 bedside table. Bin near wardrobe, would have preferred it to be nearer to wall opposite. The people in the room next to us were very noisy and our inside door looked like it was a joining room to theirs.. Thankfully, it was locked.

    All the staff, in particular those dealing with breakfast and at reception, were very friendly and helpful. The available bathroom facilities (including towels and soap) were good. A nice cooked breakfast (scrambled eggs, hash browns, bacon, baked beans) including different bread, fruit, pastries, pancakes, juice, water, and various hot drinks. The iron board, hangers in wardrobe and on the wall also extra pillows in the bedroom were also great to have use in the room.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Nice hotel not so nice food and cold plates
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast - Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast not very inviting also plates were stone cold not very nice for eating supposedly warm food of off as it wasn't that warm itself

    Staff ,location nice hotel

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Great stay, would go back!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Shower could have been cleaner... lots of hairs. Too many!

    Good location to legoland. Easy check in. Food available all night. TV choices good. Towels and mugs...right count, didn't have to ask. Security measures in place i.e. lift would only go to floor with key card. Take away coffee at breakfast. Pancake machine a hit! Lift from parking to reception. Staff...pleasant.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Good stay for a one night
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Poorly isolated walls and ceiling for sound sensitive guests.

    Well maintained and good equipped rooms, generous selection of foods for breakfast.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Location and room comfort.

    Stayed in August 2025

  • Reviewed: 29 July 2025

    9.0
    Ideal location, very comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could be better, not hot. TV remote very odd

    Location, easy parking

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Good value for money, nice location to spend a family day in Legoland or visiting Windsor
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Modern, clean & nice location. Staff very friendly & helpful

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Comfortable and spacious stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed and Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the upstairs occupants' footsteps or running about was disturbing our peaceful family time. Other than that, it was a wonderful overnight stay.

    The family room was spacious. We really loved the shower room, it was spacious too. The room was spotless. And the staff are all welcoming and accommodating.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Nice breakfast Location a bit far away from Windsor Castle

    Stayed in June 2025

  • Reviewed: 18 July 2025

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 1 night

    location is a little off town center

    breakfast

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Excellent location to walk in to Windsor. Facilities great. Fresh, clean modern & newly refurbished
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast
    • Stayed 1 night

    Nothing!

    Great location. Facilities excellent. Newly refurbished. Staff v helpful.

    Stayed in June 2025

Showing 1 – 25

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