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  5. Reviews of Holiday Inn Express Manchester City Centre Arena by IHG

Reviews of Holiday Inn Express Manchester City Centre Arena by IHG 3 stars

Goadsby Road off Swan Street , Manchester, M4 5JY, United Kingdom

#71 of 119 hotels in Manchester

Guests' Choice

Review score

Based on 3923 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Safe and valued
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Room small once sofa bed was out Sofa bed not that comfy

    Great location Staff lovely

    Stayed in September 2025

  • Reviewed: 4 September 2025

    9.0
    One can only say BRILLIANT,
    • Leisure trip
    • Couple
    • Standard Double Room with Free Hot Breakfast - Accessible
    • Stayed 2 nights

    I do not think anything could have been better. The staff were so friendly, helpful and pleasant. the room was great, the beds were comfy and the choice of pillows is great. We have stayed a few times with you and we intend to return.

    Breakfast was very good as usual, having stayed before we knew what to expect. We were not disappointed. Plenty to choose from, if you went hungry then you were too fussy.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    9.0
    Superb
    • Business trip
    • People with friends
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    The location is very good 👍 hotel is clean and good staff 👌.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    8.0
    I enjoyed my stay
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    The mattress needs to be changed

    The environment was good, the hotel was clean, the breakfast was fantastic, the staff were great 👍

    Stayed in September 2025

  • Reviewed: 31 August 2025

    8.0
    Good value stay in Manchester!
    • Leisure trip
    • People with friends
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning in rooms is not effective for summer temperatures, shower not great - low water pressure.

    Staff are very friendly, rooms spotless, location is excellent for central Manchester. Breakfast is good, we were able to leave bags after check out with no issue. Great value to quality ratio. Would definitely stay here again if in Manchester!

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast area can get extremely busy making it hard to find a table, the decor isn't the best either.. but it's clean

    Clean, good location, friendly staff, good value for money

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable room with sofa, breakfast was great and plenty, location was exceptional close walking distance to bars and restaurants

    Stayed in June 2025

  • Reviewed: 28 August 2025

    8.0
    Exvellent
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Great location

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Excellent value for money. We will be back to stay!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like, couldn’t have expected anymore from the hotel

    For £60 a night with hot breakfast we couldn’t have asked for more. It’s a very short walk to the car park, the Arndale and the main centre of that part. Rooms were clean enough and comfortable. Lift up to the room, tv, tea & coffee station, hairdryer, big mirror, large shower with hair & body wash. Very polite, friendly and helpful staff. WIFI code & breakfast times given at check in. Went down for breakfast asked about allergies which was excellent as I have a nut allergy. The breakfast was lovely, there was everything you could have wanted for a breakfast. Bacon, sausage, egg, tomatoes, toast, cereals, granola, fruit, fruit juices, tea & coffee from machines. Would definitely stay again especially for that price, some hotels near were double in price with no breakfast.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Very pleasant. Please sort out restaurant space and mattress in 206
    • Leisure trip
    • Group
    • Standard Twin Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    The mattress very uncomfortable with a dip in the middle. Although the breakfast was very good, the restaurant area was so small that on our last day we had to stand for quite a while as there was no available seats and tables so close that there was no room to squeeze between them. It would have been chaotic had there been a fire.

    Breakfast was very good and the checking in staff very helpful

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    The tap on the sink was wobbly. At night sometimes it was a bit loud and you could hear others closing their doors.

    The staff were very friendly. The hotel was very clean and the location was perfect as it was a short walk away from car parking and AO arena.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was very busy

    The location

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Great location, 15 min. walk from AO Arena
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was quite uninspiring, basically just a full English and not many other choices. Some more fruit would have been welcome.

    Location

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    We loved our stay and great value for money
    • Leisure trip
    • People with friends
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The tv was not working

    Very clean and spacious. Check-in and check-out process was very quick. Location is very convenient

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Only double sized beds. King size are expected in hotels. The breakfast area in a morning was extremely busy with lots of dirty dishes that hadn’t been cleared away. Difficult in finding a table for breakfast and not enough space in between tables and chairs. Items on the cooked breakfast was repeatedly running out and had to wait to be replenished meaning the rest of your breakfast went cold.

    Location and was sound proof

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Really pleased and would visit again if staying in Manchester
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    More choices/variety at breakfast

    Hotel was very clean and the staff were very helpful

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Great location with comfortable beds
    • Leisure trip
    • Family with young children
    • Premium Double Room with City View - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Quite a delay (10 mins) waiting for bacon and sausages to be provided for breakfast. No plug sockets or usb ports beside beds for charging devices.

    Good location and comfortable beds

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Perfect location for exploring the city
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast wasn't great. The pastries/breads were always stale

    Convenient, clean, friendly staff

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    Overall is acceptable in term of price
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night

    The room can hear noisy sound when someone talking in the corridor especially after 10:00 pm. The sofa bed is not really comfort.

    The location of hotel is good. It is very near of city center and near by the shopping center.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Sofa bed not the best. Ok for 1 niight.

    Great location. Near bars and shopping. Central. Parking over road.(Ask hotel for discount code) Fast check in/check out.Good breakfast. Great shower. Excellent value for money. Definately stay again.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    At the breakfast,Dispenser pressure to pour for juices and water was so slow that u have to wait like a min if i m not not overstating. Otherwise breakfast was fresh. No disposable cups for coffee in case u have to leave early and cant grab coffee on the go.

    Location great- near to oublic transport. City center on walking distance.Room and bathroom were clean.

    Stayed in July 2025

  • Reviewed: 14 August 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't entirely clean (I didn't mention it , maybe I should ) but there was a half eaten biscuit under the bedside unit ...it happens I guess And the green fire ext sign had fallen from it's mountings and was hanging down at eye lever...this was fixed but even the repair looks a tad Heath Robinson .

    The location for me was perfect (Although I'm sure it's relative ) The staff were present and friendly and the bed was comfy .

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with Free Hot Breakfast
    • Stayed 1 night

    good location and great staff.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    It was good
    • Leisure trip
    • Couple
    • Standard Double Room with Sofa Bed - Free Hot Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in August 2025

Showing 1 – 25

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