We just had a little hiccup when we arrived at check in time that our room wasn’t ready and they couldn’t tell us when it would be ready. After a 4 hour drive with 3 children this wasn’t ideal. Can’t fault anything else though.

Very clean everywhere. Couldn’t fault that. Love the views.

Stayed in August 2025

It was in a good location for us. Breakfast was good and catered for gluten free. Staff were very pleasant and helpful.

Stayed in August 2025

Honestly it was great - really hard to think of anything but maybe coffee maker in the room.

It’s so comfortable, stunning views from the bar and restaurant( we could see Wembley stadium and London in the sunset light which was amazing). The room was perfect for a very comfortable overnight and the bed was one of the best I have slept in a hotel. The buffet breakfast is a full five stars and again the views are amazing for breakfast. And lastly the staff could not have been more friendly and accommodating, Lucas in the bar and jaspreet on reception were great.

Stayed in August 2025

Nothing

Great service all round, the staff here are fantastic. Amazing views from the rooftop bar and restaurant can see all the way to London.Excellent breakfast & very clean and modern rooms…:))

Stayed in August 2025

check in was on the 7th floor. also hard to understand reception desk personnel

this room was booked for a colleague - he said the room service was exceptional and the overall experience pleasurable

Stayed in August 2025

Great location, easy parking, central

Stayed in August 2025

it didn’t bother me and I did warn my lady friend about the lifts but she ignored me, good security😂😂😂👍

Fabulous views, lovely rooms

Stayed in August 2025

Staff were friendly and professional View and facilities excellent Ease of parking on the doorstep

Stayed in August 2025

When we arrived we went in to the lobby at the Victoria Way entrance where there was what appeared to be a reception desk but it was unattended. We waited for quite a while and still no-one came. We tried ringing the hotel number on the booking but there was no answer. Eventually we found a member of staff who informed us that reception was actually on the 7th floor! It's not like this spoiled it but a simple sign on the downstairs desk saying "Main reception on Floor 7" would be a tiny outlay to prevent people like me from unnecessarily standing around for 15 minutes! The signage that IS around isn't entirely clear either, it just says "Reception Lifts" without specifying which of the floors reception is actually on!

Hotel in an excellent location, only a few minutes walk from the station. Can't comment on parking as we were on foot! The staff were really friendly, everyone we met was nice, we will definitely consider staying again next time we visit Woking. One thing that was really good, the lifts. They were fast, didn't make frightening noises and you never had to wait too long for one to arrive. We were on floor 15 in a more or less South East facing room and the view was stunning.

Stayed in August 2025

The cups in the rooms are too small. Please provide a mug. Most people these days drinks from a mug so we found our morning cup of tea to be too little.

Check in was easy and friendly, room was spacious, bed was very comfortable, a true american king size, the towels were fluffy and large, the dining room and the bar were both fabulous, great service and lovely food. Lovely view of surrey (and even London) from the top. No complaints at all. We highly recommend this.

Stayed in August 2025

Short but very comfortable clean and you felt welcome. Food amazing service perfect 👌

Stayed in August 2025

Nothing

Modern, clean, well designed and maintained.

Stayed in August 2025

Excellent location, parking right outside the entrance on level 7. Sky bar was amazing and every member of staff were talkative and happy. Tv worked a treat(which is often hard to find at a lot of hotels) and wifi free and great speeds

Stayed in August 2025

No bath

Great comfortable bed and nice room

Stayed in August 2025

Clean, stylish

Stayed in July 2025

Nothing

Very stylish

Stayed in July 2025

n/a

Very clean, well equipped room. Bed was very comfortable. Lovely breakfast. The staff are very professional and helpful.

Stayed in July 2025

Everything was excellent. The room, the cleanliness, the staff, the skybar. Excellent value for money. Highly recommended

Stayed in July 2025

Had an evening meal and unfortunately it was possibly one of the worst Steaks that I have had, very chewy and not particularly cooked well, overcooked and tough.

Location excellent as was entry into the Hotel. Staff very helpful and polite as well, morning Breakfast was and is good value for money, lots of choice and a good English Breakfast choice as well.

Stayed in July 2025

Nothing

The location was excellent

Stayed in July 2025

Nothing

Fantastic stay,front of house staff brilliant.

Stayed in July 2025

Nothing

Attention to detail was top class. Drinks upon arrival, after a long journey this was appreciated. There was an issue with our room which was immediately rectified and sorted. Very comfortable beds, great facilities everything was perfect. Fabulous breakfast with a great choice. Great location, clear instructions to park. Parking charge overnight very reasonable. The best hotel we have stayed in Woking/Guildford.

Stayed in July 2025

N/A

Staff, cleanliness and atmosphere.

Stayed in July 2025

Staff in bar and restaurant were excellent. Beautiful room but cleaning needs a bit of attention. There were nuts and bits on the carpet and dust on Tv stand.

Stayed in July 2025