Parking is usual central London - very expensive. Double room but only one chair - at this price point I expect us to both be able to sit down. The chair we did have was an art piece rather than something you could comfortably sit on!

Location is great.

Stayed in August 2025

N/A

Everything! My stay was perfect. Super comfortable bed. Lovely soft pillows. I was amazed at how clean the room was. Super friendly staff. The Double room that I got was spacious. I asked for a quite room and a lovely lady by the name of Shamin at reception made sure that’s what I got. I ordered dinner and it came very quickly. Food was nice.

Stayed in September 2025

Comfortable rooms. Quiet location yet easy accessible.

Stayed in August 2025

Price

Great Location

Stayed in August 2025

It was in a perfect location for going to the O2, just one stop on the Jubilee Line which was only 10 minutes walk away

Stayed in August 2025

The air con in the room is noisy and disturbing, especially in the night.

Stayed in August 2025

When we let reception know that we'd parked in the hotel car park nobody mentioned the £30 charge, we were only aware when we saw it on our bill after checkout. Appreciate it is in small print details on booking.com however would have been much better for hotel to also reconfirm this to us at the point of us mentioning it.

Good room size, clean and comfortable. Great location. Good breakfast.

Stayed in August 2025

The rooms were a little dated and would of been nice to have a walk in shower, but again with the details of care and staff i would always choose to stay here, also the breakfast and breakfast staff were fantastic.

The staff honestly where the best in any hilton ive ever stayed in, and ive stayed in many over the world with work. Absolutely amazing, polite, helpful and will do anything to make your stay better.

Stayed in August 2025

There were some minor errors with some extra charges but were properly handled.

Location and breakfast, helpful staff!

Stayed in August 2025

n/a

Excellent stay - Venera on Reception couldn't have done more for us.

Stayed in August 2025

There is no outside space or open window in the entire hotel, not even a window in the 14th floor lounge opens. Distinct lack of fresh air. The hotel is aging we had maintenance in our room to fix a leakor check an isse 2 times in 5 day stay.

The location is good, the personnel excellent and really helpful, the hotel and amenities and rooms are showing some age but still comfortable, warm and clean. The breakfast and lounge offer quantity and range but quality and authenticity of food could improve.

Stayed in August 2025

Location.

Great beds, breakfast, and staff service.

Stayed in August 2025

I thought that £30 to park my car for 24 hours was expensive. That was an unexpected cost that wasnt budgeted for within my job in London.

The room was comfortable and clean. Breakfast was great. The guy behind the bar was the most helpful and friendly guy who went out of his way to see we had what we needed.

Stayed in August 2025

Welcome drink, great rooms

Great location

Stayed in August 2025

Location is hidding

Everything

Stayed in August 2025

The staff were amazing and friendly Shani went above and beyond for me as was a special occasion very pleased room was lovely and clean too

Stayed in August 2025

I loved my room. It was super clean. I also loved the fact that it had air conditioner. The room was super excellent.

Stayed in August 2025

Nothing

Great hotel in good location. Very comfortable and friendly staff. Good breakfast.

Stayed in July 2025

N/a

Lovely looking hotel - very clean - friendly staff & very good size room. The bed was incredibly comfortable. We will be back as we work over on Harbour Exchange so fantastic location.

Stayed in August 2025

Breakfast staff not so friendly and grumpy

Excellent Location, view from room and brilliant breakfast, friendly staff on Reception-nothing too much trouble

Stayed in August 2025

The water pressure is not string. I was in the 9th floor. That might be the reason. The window was on a slide of the wall. not fully covered the wall.

Location 10/10 (exactly five minutes walking form Canary Wharf Station). Can be accessed directly from the airport using the underground tube (Elizabeth Line). Walking from the station to the hotel is very enjoyable in high-class area. Breakfast 10/10. The best I have experienced. Staff 10/10. Special thanks to AJ and his colleagues. Services 10/10. WiFi is prefect. Comfort, clean and prefect 10/10.

Stayed in July 2025

no vending machine. I came back from a concert at O2 the shops and cafe where closed near by. and the hotel bar was closed. would be nice to get a drink even just a water and snack after hours

staff were excellent. rooms, were a good size and breakfast was good

Stayed in July 2025

Huge bedrooms, extremely friendly staff and great breakfast! Convenient location.

Stayed in July 2025

Nothing

The staff made it so special and went out of their way to surprise my husband for his 50th with personalised dessert and prosecco delivered to our room. Everyone was so friendly and kind. Especially Venera. Thank you

Stayed in July 2025