8.4

Opiniones del Hilton London Croydon 4 estrellas

101 Waddon Way, Purley Way, East Croydon, Croydon, CR9 4HH, Reino Unido

  • Agustin

    Escrito en 24 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Todo está muy bien

    Está algo lejos del centro de londres

    Respuesta del alojamiento:

    Dear guest, Thank you for your kind words! We're glad to hear you enjoyed your stay. While we're a bit outside central London, we hope the peace and comfort made up for the distance. We look forward to welcoming you again soon! best regards, Yamuna jayawardaba Guest relations manager Hilton London Croydon.

    Dear guest, Thank you for your kind words! We're glad to hear you enjoyed your stay. While we're a bit outside central London, we hope the peace and comfort made up for the distance. We look forward to welcoming you again soon! be… Mostrar más

    Hilton London Croydon
    27 de mayo de 2025
  • Oscar

    Escrito en 12 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    La ubicación

    Nada

    Respuesta del alojamiento:

    Dear Oscar, Thank you for your feedback. Noted regarding the location — we appreciate you taking the time to share your thoughts. Best regards, Yamuna Jayawardana Guest Relations Manager Hilton London Croydon

    Hilton London Croydon
    13 de mayo de 2025
  • Pedro

    Escrito en 13 de septiembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico
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  • Sara

    Escrito en 20 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico
  • Larios

    Escrito en 23 de abril de 2024 · Se alojó en marzo de 2024

    Comentario auténtico
  • Ioan

    Escrito en 29 de marzo de 2024 · Se alojó en marzo de 2024

    Comentario auténtico

    La actitud del hombre en la salida

    Respuesta del alojamiento:

    Dear Ioan, Thank you for bringing this to our attention. We apologize if the attitude of our staff member during check-out did not meet your expectations. Providing courteous and helpful service is important to us, and we will address this issue with our team to ensure that all guests are treated with respect and professionalism. If there are any additional details you would like to share or if you have any further concerns, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future. Warm regards, Yamuna Jayawardana Guest relations manager

    Dear Ioan, Thank you for bringing this to our attention. We apologize if the attitude of our staff member during check-out did not meet your expectations. Providing courteous and helpful service is important to us, and we will address this… Mostrar más

    Hilton London Croydon
    30 de marzo de 2024
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  • Giovanni

    Escrito en 12 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    el desayuno estaba muy bien

    escogimos este hotel porque estaba a 1 km. del centro tal y cómo indicabais en la página de booking, luego la realidad es que estaba a 59 minutos del centro. UN ENGAÑO. teniamos hecha la reserva para 4 personas y solo teniamos toallas para 2. las camas estaban muy mal hechas y la limpieza en general muy mala, con mucho polvo en la habitación.

    Respuesta del alojamiento:

    Dear Giovanni I would like to thank you for taking the time to send us over your detailed feedback regarding your recent stay. Feedback, whether it is positive or of a developmental nature is essential as without your comments we would not know where we are doing well, and where we need to focus on our improvement. Your time in this regard is very much appreciated Kind Regards Anita Golchenko Reception Manager

    Dear Giovanni I would like to thank you for taking the time to send us over your detailed feedback regarding your recent stay. Feedback, whether it is positive or of a developmental nature is essential as without your comments we would not … Mostrar más

    Hilton London Croydon
    17 de diciembre de 2023
  • Lorenzo

    Escrito en 2 de diciembre de 2023 · Se alojó en noviembre de 2023

    Comentario auténtico
  • 7.0 Bien
    Luis

    Escrito en 16 de octubre de 2023 · Se alojó en septiembre de 2023

    Comentario auténtico
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  • Ronny

    Escrito en 21 de agosto de 2023 · Se alojó en julio de 2023

    Comentario auténtico

    Excelentes instalaciones y muy buen desayuno

    Que no incluye el desayuno, hay que pagarlo por aparte y es bastante alto el precio

    Respuesta del alojamiento:

    Dear Ronny, We're glad to hear that you enjoyed our excellent facilities and found the breakfast to be very good. Your positive feedback is much appreciated, and we're pleased that our offerings met your expectations. Regarding the breakfast pricing, we apologize if it seemed higher than expected. We strive to provide value for our guests, and we appreciate your feedback on this matter. We always aim to be transparent about additional charges, and we're sorry if this was not adequately communicated. Should you have any further comments or suggestions, please don't hesitate to let us know. We're here to ensure your stay is as pleasant as possible, and your feedback helps us continually improve. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again in the future. Best Regards, Yamuna Jayawardana Guest relations manager

    Dear Ronny, We're glad to hear that you enjoyed our excellent facilities and found the breakfast to be very good. Your positive feedback is much appreciated, and we're pleased that our offerings met your expectations. Regarding th… Mostrar más

    Hilton London Croydon
    22 de agosto de 2023
  • Juan

    Escrito en 3 de julio de 2023 · Se alojó en julio de 2023

    Comentario auténtico

    Limpieza, tamaño de habitaciones, buen desayuno. Empleados amables

    Respuesta del alojamiento:

    Dear Juan, Thank you for your positive feedback about the cleanliness, room size, breakfast, and friendly employees at our establishment. We're delighted to hear that you had a pleasant experience during your stay. We take great pride in maintaining a high standard of cleanliness throughout our hotel, and we're glad that it met your expectations. It's also wonderful to know that you found the room size to be satisfactory and enjoyed our breakfast offerings. Moreover, we're thrilled that our employees provided friendly and attentive service. We believe that exceptional customer service is crucial to creating a memorable and enjoyable stay for our guests. Your feedback is greatly appreciated and will be shared with our team members to acknowledge their efforts. Thank you for choosing our establishment, and we look forward to welcoming you back for another positive experience in the future. Best Regards, Yamuna Jayawardana Guest Relations manager

    Dear Juan, Thank you for your positive feedback about the cleanliness, room size, breakfast, and friendly employees at our establishment. We're delighted to hear that you had a pleasant experience during your stay. We take great pride… Mostrar más

    Hilton London Croydon
    4 de julio de 2023
  • Betty

    Escrito en 12 de junio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    todas las instalaciones

    el aire acondicionado no funcionaba

    Respuesta del alojamiento:

    Dear Betty, Thank you for sharing your feedback about our facilities. We apologize for the inconvenience you experienced with the air conditioner during your stay. We understand the importance of a properly functioning air conditioning system for our guests' comfort. We take this matter seriously, and we will investigate the issue with our maintenance team to identify and rectify the problem promptly. It is our goal to ensure that all of our facilities are in excellent working condition for our guests, and we regret that we fell short in this instance. We appreciate you bringing this matter to our attention, as it allows us to address any deficiencies and improve our services. We apologize for any discomfort caused, and we hope that this did not significantly impact your overall stay. If there is anything else we can do to make it right or if you have any further feedback, please feel free to contact us directly. We value your patronage and would like to ensure that you have a positive experience with us. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing you with the excellent facilities and services we strive to deliver. Best Regards, Yamuna Jayawardana Guest relations manager

    Dear Betty, Thank you for sharing your feedback about our facilities. We apologize for the inconvenience you experienced with the air conditioner during your stay. We understand the importance of a properly functioning air conditioning sys… Mostrar más

    Hilton London Croydon
    13 de junio de 2023
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  • 7.0 Bien
    Luis

    Escrito en 25 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico
  • 7.0 Bien
    Luis

    Escrito en 13 de enero de 2023 · Se alojó en enero de 2023

    Comentario auténtico
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