Lack of signage between building externally

Overall ok

Stayed in August 2025

Felt rushed at breakfast as had a later booking and were told the kitchen shut 15 mins after our booking time.

Great breakfast and dinner choice. Super entertainment.

Stayed in August 2025

The differing levels between my bedroom and the bathroom. The Market Kitchen where I had breakfast was always overcrowded and a bit of a scrum although everyone was very polite about it. Altogether there seemed to be far too many people everywhere.

The welcome in reception, the room was clean and fresh, the view amazing, the range of dinning facilities fantastic and the food excellent. I would highly recommend the Travelling Duke restaurant, less crowded, the service was excellent in which ever restaurant you decided to eat.

Stayed in August 2025

Some of the activities were abit over priced that's all really.

Plenty of entertainment on the night and stuff to do all day. we did get half board so can't really grumble about it plus the entertainment was inclusive which was also good

Stayed in September 2025

1. Parking was often full in the car park and so the only place was in the field area past the spa. Not a huge problem but a walk to our accommodation. 2. Breakfast was extremely busy and it looked like their was a lack of staff as the queues were often large and people were complaining around us. The Food in the Market space area we had to wait for replacement of some items as it was very busy which was a little frustrating and my full english breakfast on the first day was cold by the time i got back to the table. Obviously my coffee too as it had been poured before going to get my breakfast from the buffet. 3. Bedroom -The bathroom door wouldn't close which was very frustrating. 4. Theatre - I ordered drinks through the QR code but they took 25 minutes to arrive. 5. On the day of departure we packed our bags and went to breakfast booked at 9.15am. Due to the time it took to be seated and have our breakfast we arrived back at our room 10 mins late to find that our door had been opened and left of the latch meaning our bags and belogings were fully exposed to the public. There was no staff member around which made it worse. This is not good practice and I felt quite angry. The 10 minute delay was not due to a fault on our behalf and it made us feel ver unwelcome and this would make me reconsider any stay with you in the future.

1) Room: nice bed and decore, clean and serviced daily, good tea and coffee facilities, enough storage, fridge, hair dyer & Iron. 2) Bathroom: good towels and refreshed daily. Nice -soap, gel, shampoo and lotion. clean, nice shower. 3) Grounds were beautiful. 4) House was amazing. Although busy, it has numerous spaces to relax. 5) Great entertainment 6) Easy check in and check out

Stayed in August 2025

Nothing to add.

The hotel and the surrounding areas are very beautiful.

Stayed in August 2025

Food service was long. Couldn’t book food for the Saturday as was fully booked. Some of the toilets had no loo roll for a long period of time which was annoying also activities was very limited.

The grounds and location

Stayed in August 2025

Stunning place with picturesque walks around the vast manor building. Staff very helpful and courteous. Food was plentiful and varied.

Stayed in August 2025

As a first time away wheel chair user more lifts would of been helpful, one was out of order. Service on occasions was slow .

Lovely Views , spacious, modern , spread out, different activities.

Stayed in August 2025

I wasn’t told by reception when booking in that come 10am your key card won’t let you back into your room, my breakfast time was booked for 10.15am and I left my luggage in the room and couldn’t get back in. Just a little comment but would be nice to see net curtain’s in the rooms that weren’t torn and that they matched, one side was shorter than the other and completely different style on the same window. Attention to detail and very cheap to get new ones.

The staff were very friendly especially the waitress, I didn’t use any facilities so I can’t comment on anything else

Stayed in August 2025

Too much steps , as am partially sighted and my partner with two hips replacement was exhausting. Air conditioning is a must have in the Future .Climate changed is going to be worse .

Antique features of the building Animation was amazing.

Stayed in August 2025

Long queues for breakfast, slow service as not enough staff. Ran out of choices on the menu

Fantastic Location and Entertainment

Stayed in August 2025

Cobwebs in the bedroom . Faulty key card Rubbish in the hallway on arrival

More or less everything x

Stayed in August 2025

The food is extremely average- very safe and bland

Beautifully decorated, incredible spa facilities.

Stayed in August 2025

Cannot book sporting activities in advance so had to turn up early to do so. Even then we only managed to get one activity booked for the day. It seems like there isn't enough manning of staff for the activities so they can't run them regularly. The cycle path was a bit narrow and overgrown in places. The sauna and steam room and jacuzzi is very small. Need to expand this area and make more saunas and steam rooms. Can't get into a jacuzzi as everyone in there! Also before I arrived, no one would pick up the phone. Not clear how to book activities etc. Also wasnt possible to book one Saturday night on the website so had to go through booking.com. younger adults are working during the week so we should be able to book a weekend or one Saturday night. I can't understand why we can only book certain days and times during the week only. First time I've experienced this. We should be able to call and communicate with the hotel beforehand if we have any questions. Noone ever picks up the phone. Definitely need more staff on the activities and run them more regularly and we should be able to book them in advance.

Great breakfast. More vegetarian variety of food would be nice for dinner time. Lovely location. Clean rooms,and friendly staff. Good facilities and entertainment.

Stayed in August 2025

Queueing for meals. Breakfast and dinner times were a shambles probably due to lack of staff in The Market Kitchen. Although the staff were working extremely hard they were under a lot of pressure to clear tables in time for the next sitting. We have been to several other Warner hotels and have never experienced this problem before.

The room was comfortable, the food was excellent and the entertainment was first class.

Stayed in August 2025

No

1st time visiting a Warner, Staff were very friendly and helpful. Food, spa were exceptional. Over all had a lovely stay

Stayed in August 2025

Hotel and rooms were grubby. A lot of staff didn't have good English.

Food & Drink. Spa was nice Fabulous grounds

Stayed in August 2025

Room was a bit tired. Couldn’t book activities on same day e.g. axe throwing, archery, rifles. It seemed like they weren’t done in the afternoon. Would be good to enable this.

Lovely property. Well laid out. The main house is stunning as are the grounds. Great entertainment.

Stayed in July 2025

Disabled access to the building was needed

Excellent value for money but not very good facilities from the car park to the hotel/room . No disabled drop off . Food excellent but a set menu . I asked for steak pie with chips instead of mustard mash but it couldn’t be done . Room very clean and close to amenities. There is lifts to the rooms but they need to sort out a drop off point nearer to the building .

Stayed in July 2025

We ate dinner in all three of the restaurants but we did not enjoy the Market Kitchen experience. We felt it was noisy and we were really crammed in our seats, we were left sitting awkwardly close to the couple next to us. The staff seemed less attentive, we had to ask how the buffet/menu and when I asked for the pigs in blanket to go with my turkey the guy looked like I'd asked to eat his first born. The big no no for us was one of the waiters crewing gum continually!!!!

The location is beautiful, the hotel building is gorgeous and the standard room we had was perfect. The food and the entertainment were terrific.

Stayed in July 2025

The market dining was recommended on arrival, it was a bit like a canteen in certain seats. Food good and df gf catered for but not the atmosphere we wanted for a one night stay for our anniversary evening meal.

Beautifully decorated rooms and grounds to explore.

Stayed in July 2025

Entertainment could have been better was mediocre.

Beautiful location and amazing grounds.

Stayed in July 2025

Parking was a bit all over the place. Some seemed to think it was OK taking up 2 spaces ??

The location is ideal for a quiet get away

Stayed in June 2025