8.4

Reviews of Herrislea House Hotel 4 stars

Veensgarth, Tingwall, ZE2 9SB, United Kingdom

  • Jose

    Reviewed: 11 December 2024 · Stayed in October 2024

    Verified review
  • Cassandra

    Reviewed: 15 October 2024 · Stayed in August 2024

    Verified review

    EVERYTHING. NO COMPLAINTS

    NO COMPLAINTS

  • Rajesh

    Reviewed: 12 October 2024 · Stayed in September 2024

    Verified review

    Excellent location, friendly courteous couple providing professional service with extra care with all their clients

    N/A

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  • Damian

    Reviewed: 9 October 2024 · Stayed in October 2024

    Verified review

    Central island location was great. Not much in the surrounding area though so need a car. Good car parking, nice room.

    The food was basic and could have been better. Not a very imaginative breakfast.

  • Darryl

    Reviewed: 6 October 2024 · Stayed in October 2024

    Verified review

    Fantastic staff and food both for breakfast and dinner.

    It was all good.

  • Hayes

    Reviewed: 29 September 2024 · Stayed in September 2024

    Verified review

    The hotel is in a great location, away from the main road and nice and quiet. Tingwall airport is close by also. I arrived by car and the carpark is huge. The staff were very friendly and couldn't do enough to please. I forgot to ask for evening meals but they catered for me even at very the last minute. There was a good choice of food from the evening meal and breakfast menu's There was a great selection of breakfasts from cereals to cooked food. The room was very clean and warm. The heating came on and off at the main times of the day. The bed smelt nice and fresh, it was clean, very comfy and warm. There were extra blankets in the wardrobe if needed. The bathroom was also nice and clean, well stocked with soaps, toiletries etc. Nice fresh towels and face cloth. The room was cleaned daily and everything re-stocked including the handy mini-bar/fridge.

    I could not find anything wrong during my stay here.

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  • Karen

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    Very clean and comfortable

    All was fine

  • Tomer

    Reviewed: 17 September 2024 · Stayed in September 2024

    Verified review

    The staff are friendly and helpful, everything was clean and tidy, the location is only 10 mins driving away from Lerwick, the bed was very comfortable, the room was never cold and the shower was great - we loved the scent of the toiletries provided.

    It was unclear how to use the washing machine/service which we saw listed, but we did not need it in the end so we never asked about it. Also, there isn't great sound-proofing - which we didn't mind, but it could impact other more conscious guests.

  • Ella

    Reviewed: 11 September 2024 · Stayed in September 2024

    Verified review

    Such a quaint little place. Food was very good. Rooms were small but had everything we needed. The staff is what made the place. Milena and owner David went above and beyond to make sure everything was to our satisfaction. I’d recommend to anyone. Good central location.

    Nothing to mention

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  • Fiona

    Reviewed: 5 September 2024 · Stayed in August 2024

    Verified review

    It was lovely, clean, warm and felt homely.

    Nothing

  • Diana

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review

    The en suite was very spacious and clean, staff very friendly. The location was 10-15 from town, easy reach by bus.

  • Agency

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review
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  • Branislav

    Reviewed: 19 August 2024 · Stayed in July 2024

    Verified review

    A very nice place in Shetland. It is clean and tidy. The dinner and breakfast provided is delicious. The location is strategic if you wish to visit the north or the south of Shetland. The hotel has a quiet setting.

  • Brian

    Reviewed: 14 August 2024 · Stayed in August 2024

    Verified review

    Had no Breakfast, and the location was in a very good scenery. The roads round there are just as i imagined it, empty most of the time very much like the show `Shetland`.

    The bed mattrass slightly lopsided, and the loo when flushed was bitty and not full flowing. Again hotels like these need to have a lift installed to help guests up and down the floors. It is hard going to carry a heavy suitcase whilst going upstairs though care needs to taken when coming down.

  • Michael

    Reviewed: 9 August 2024 · Stayed in August 2024

    Verified review

    We stayed at Herrislea for 4 nights, and thoroughly enjoyed it. Very friendly and efficient staff (thank you, Milena, for messaging to offer the early check in), comfortable and well appointed rooms, toiletries, and a great breakfast. Reliable internet, lots of parking, and just a few minutes into Lerwick made this an excellent base to explore Shetland. Don’t expect the Ritz, but do expect comfort and a chilled time. Dinner is available though we mainly opted to explore the varied range of restaurants across the island. Definitely worked for us, and recommended.

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  • Christopher

    Reviewed: 5 August 2024 · Stayed in July 2024

    Verified review

    Breakfast was good - excellent selection

  • Christine

    Reviewed: 2 August 2024 · Stayed in August 2024

    Verified review

    Its location

    It was old, dated and dingy. Like stepping back into the 1980’s . Walls were thin and I could hear man next door coughing (a lot) The chair I sat on for breakfast nearly collapsed and I had to change it out. The B&B that I stayed in the night before was 70% of the price and was bright, modern and friendly. I would not recommend anybody to stay in Herrislea.

    Property response:

    Disappointed to see this review, it is hard to judge a place on one nights stay. We took over Herrislea last year and have started renovating the building, but this takes time as it is extremely costly to do. Since taking over we renovated the reception, some of the bedrooms, new mattresses, new front door and upgraded the heating system. As for the price, these are the market prices and we are fairly priced. You should know that the cost of living in Shetland is far higher than the rest of the UK.

    Disappointed to see this review, it is hard to judge a place on one nights stay. We took over Herrislea last year and have started renovating the building, but this takes time as it is extremely costly to do. Since taking over we renovate… Show more

    Herrislea House Hotel
    3 August 2024
  • Ruth

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review

    Really nice hotel, very nice rooms.

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  • Klaas

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review

    Central position in Shetland.

    Only English breakfast available. No fresh yoghurt. Would expect more for the price paid.

  • William

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    Pleasant hotel in the countryside. Clean and friendly

    At £80 b and b for single room was ok. However I paid £140 per night which was too much for what it was

  • 7.0 Good
    Kevin

    Reviewed: 15 July 2024 · Stayed in July 2024

    Verified review
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  • Gail

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review

    Friendly and very helpful hosts. Accommodation was clean and well presented. Beds were very comfortable. We had booked a budget room which had ample space. DInner and breakfast were both delicious.

  • Sheila

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review

    The location was good but you need a car to get there. The breakfast was excellent

    nothing

  • Christian

    Reviewed: 6 July 2024 · Stayed in July 2024

    Verified review

    Cosy, accommodating place

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  • Helene

    Reviewed: 1 July 2024 · Stayed in June 2024

    Verified review

    Beautiful location, really good food, great service. Had a wonderful stay.

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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