There is no lift and have to carry luggage yourself on floors

Location is great

Stayed in August 2025

The shower in our room wasn’t brilliant

Ideal location for doing the sights etc in London really near to the tube station. Museums 25min walk away.

Stayed in August 2025

The dining area could have been a bit warmer.

The location was great for Earls court tube station. It was very good to get to the science museum. The hotel was near shops and cafes. The breakfast was a continental and ample of food and choice.

Stayed in August 2025

Nothing.

Just around the corner from the Tube station. the pub on the corner sold excellent meals. the breakfast was lovely. room was comfortable and very clean.

Stayed in August 2025

I was in a single room, they were compact which was fine but there was no socket beside a mirror, a slight inconvenience at most.

A great area, 5 minutes walk from Earls Court Tube Station. Rooms were pleasant and spotless with a continental breakfast included in the price.

Stayed in August 2025

Size of room. Breakfast

Room (single) was very small, comfy bed and clean bathroom though which was good. Breakfast wasn’t great - I think it all came from budget supermarkets and didn’t taste very good!! I look forward to hotel breakfasts and this was a disappointment.

Stayed in August 2025

Had difficulty getting hot water from the shower. As only one night, I managed with a cool shower. Am sure staff would have helped if asked.

This little hotel was perfectly located for a visit to the Albert Hall. I booked a single room, which was small but big enough. A super clean room and bathroom, and comfortable bed. Easy check in and staff happy to keep bags outside of my booking times, freeing me up for sightseeing. Breakfast is continental style, not traditional cooked fayre, but all very good quality.

Stayed in August 2025

If you can ,don't get the room downstairs.Its super noisy and you will have no sleep all night and there is some electric noise from the air-conditioning that is giving very loud and strange noises at night..The "garden view" is not exactly what it seems ( window into a stairs wirh a fake grass wall) We luckily got exchanged for our second night into another room (upstairs) and finaly i could have some sleep. Breakfast is lovely,however, it is not clearly stated that it is not a hot breakfast-only cold continental, which was a little disappointing.

The hotel has a great location and is also on the quiet side of the road, which was perfect for us. The room is beautiful and really nice, modern decor clean and spacious. The breakfast/ garden room is lovely.Perfect for a night or two getaway on the better side of London.Staff was also very lovely and helpful and had no issue changing our room. I would stay again 😊

Stayed in July 2025

I have never seen such unfriendly and bored reception.

This tiny Hotel is located in a silent area and it was a good starting point (Tube). The women who were responsible for the breakfast are very helpful and friendly.

Stayed in July 2025

Not the hotel's fault, but guests in the next rooms would slam their doors at 6am, 8am, etc and would scare me and wake me up. The staff acted immediatelly and showed concern about my well staying, but I strongly recomment a fixed sign and a comment about it when they give them the keys at their arrival, since guests would continue doing it nontheless. Other than that, perfection.

I always go to Henley House Hotel. I love the location and everything. Excellent service, breakfast, etc.

Stayed in July 2025

It a pity about the stairs to the one bed rooms.

The staff and breakfast were excellent. The one bedroom was small particularly the bathroom But had every amenity needed. Getting my heavy suitcase up the stairs was an effort. I needed to stay an extra 2 days so moved to a double on a lower floor with direct lift access. I recommend, if you can afford the double room go for it. Its worth the extra space and location. I would commend receptionist Amie for her outgoing customer service and attention to guests. Previousy i have owned serviced office and restaurant businesses so i know the type of staff i am always looking for.

Stayed in July 2025

A well-located hotel opposite a park and near another, with excellent staff. We arrived early; they stored our luggage, and we explored the neighborhood before checking in. The small but comfortable room had great beds, linens, and a clean bathroom stocked with essentials. Breakfast was continental—cheese, fruit, coffee, juice, bread, and boiled eggs. The dining area was pleasant and inviting. Thank you for a lovely evening.

Stayed in July 2025

No issues with this hotel.

Comfy and practical for a one night stay, the staff were helpful and friendly. Continental breakfast was also good. Location ideal as the tube station was a 3 minute walk.

Stayed in June 2025

Single rooms are on the top floor so last floor is without the lift. Fine unless you have heavy luggage.

Spotlessly clean, excellent breakfast, modern facilities.

Stayed in July 2025

Pleasant breakfast location, good service and choice. Room compact but well designed and clean.

Stayed in July 2025

Convenient and good value

Stayed in July 2025

Nothing. It was great.

Loved it. Really friendly staff and just a nice place to stay.

Stayed in July 2025

The bathroom is weird - a glass wall separates it from the room with Venetian blinds encased in the window - with the control strings on the outside?! Also they are not completely blocking so there with my son was not great. Shower is slow - not powerful. For a hotel at this price, I’d expect better from them in tea and coffee facilities. It’s important to me - maybe not to others. But very basic - tiny cups, basic tea and coffee and one teaspoon. The (smart) TV is not connected to the internet so couldn’t watch even free catch-up channels. I don’t think this would be hard but necessary for Wimbledon weekend!!

The location is perfect! Right in Earls Court, two minutes from the tube. The room was a good size (some reviews said they were small but ours was good). A fridge in the room which I love - all hotels should do that! Air con which was vital!! Good communications - I’d read about air con not working so emailed to ask. Really quick response and it worked! Nice breakfast buffet. Comfy and clean

Stayed in July 2025

Room and bathroom on the small side

Excellent location for access to central London. 2 mins walk to Earls Court tube station

Stayed in July 2025

Good size room with all the usual facilities.

Stayed in July 2025

The coffee

The Staff and the cleanliness

Stayed in July 2025

At no fault of the Hotel but a party was going on till nearly midnight at the back of the property which was very disturbing with very loud music.

Good location and a very friendly atmosphere….. Clean and very well equipped room.

Stayed in July 2025

Air conditioning must be on a timer so you had to get up during the night to put back on. Also can't drop it below it's preset temperature. Would have been fine but we stayed during a heatwave.

Location excellent. Good value for money. Hotel very clean

Stayed in July 2025

The hotel manager/ receptionist was very kind, friendly and customer oriented, as well as very efficient and patient. Even when guests turned up with unusual requests. Hope their kindness is not exploited and taken for granted.

Stayed in May 2025