Room decor dated, shower curtain discoloured. Water pressure barely adequate from shower head.

Firm but comfortable bed, spacious room. Staff helpful and courteous. Good view from the window and little noise from the busy road Enjoyable breakfast with a range of hot and cold food choices. Location of hotel is excellent for both transport and easily walkable to city centre shops and entertainment venues.

Stayed in September 2025

Nothing

Beds were so comfortable and bigger than single beds perfect. Lots of choice for breakfast great location

Stayed in August 2025

There wasn't anything I could say I didn't like - found everything to be above my expectations. Thank you for a comfortable stay ...... keep up the good work 👏

Location was spot on for train travellers. Room was very comfortable & had everything needed for a good rest. Beds super comfy & everything very clean. Breakfast was very good, with a vast selection of ingredients available. Dining area relaxing, well decorated & inviting. All staff members from reception to vleaners were very polite, chatty & welcoming Would certainly recommend & try here in future 😀

Stayed in August 2025

Nothing I didn't like but a slightly more stylish bar / sitting area would have persuaded me to have a drink or two in the bar.

This hotel had really thought about customer needs and comfort.Attention to detail,simple ideas like a mirror near the window ( make-up) ,hooks to hang all towels on,simple instructions for heating and shower etc.All obvious but believe me not to many of the hotels that I've stayed in ! Breakfast also very good .

Stayed in August 2025

Breakfast was generally good but let down by lack of eggs and sausages on one occasion.

Excellent location right across the road from the train station and within easy walking distance of bars and restaurants. Room was a good size with a decent bathroom. Bar and breakfast area was clean and welcoming. the welcome drinks for Hilton members were an unexpected bonus.

Stayed in August 2025

Breakfast was average, room felt dated.

Location is great, just outside the train station, walking distance to everywhere.

Stayed in July 2025

The breakfast was basic could have done with more choices

Property was clean and central

Stayed in August 2025

The only thing that could of improved was having either poached or fried eggs

exceptional staff Joseph and Sue. Thank you for all your assistance and help when my sister fell. Your kindness and assistance was very much appreciated

Stayed in August 2025

Honestly had absolutely no complaints or issues during the stay, I was very happy with it.

The staff were very friendly and made my grandparents feel special for their 60th wedding anniversary. They were welcoming and generous.

Stayed in August 2025

Some furnishings showing age, particularly carpets. Curious smell in corridor to room but not unpleasant. Lifts don't seem to be coordinated, but waiting time is OK. Card readers for lifts no longer in operation, reducing security of access to rooms. No toilet brush in en suite "for sanitary reasons" but this is unsanitary for guests sharing a room.

Comfortable spacious room. Well designed and equipped en suite bathroom. Acceptable breakfast. Ideal location for central railway station and town centre within a few steps.

Stayed in August 2025

Net curtains in the room were very grubby.

Excellent location and really friendly staff. Lots of choice at breakfast.

Stayed in August 2025

The only thing I didn’t like was how creaky the bed was it was very comfortable but every time you roll over or sit up the bed makes so many noises

Very nice and homely and really relaxing

Stayed in August 2025

Everything good

It was very unusual having the reception on the second floor but it worked

Stayed in August 2025

Access was confusing for a guest new to the hotel, as the signage in the ground floor entrance explaining where reception was located was both too small and around a corner. A large sign, immediately visible on entering through the automatic doors, indicating that reception was accessed via a lift round to the left would have helped. Neither the orange juice nor the cappuccino coffee at breakfast were very good: the former tasted reconstituted and the latter was very weak.

The location was very convenient for the station. The room was spacious, the bed very comfortable and the shower easy to access and use. The breakfast offered a variety of options and was generally very good

Stayed in August 2025

Clean and tidy staff very nice

Very good location staff friendly and helpful

Stayed in August 2025

The only thing was our room was near the lift . Every time the lift reaches a floor, there's a loud " ding dong" sound. So when it reached our floor you heard a "ding dong". You could even hear it from the floor below. If you spend any time jn your room it gets quite irritating to hear this every 5 minutes. It was carrying on until after midnight, although not as often. Was awoken both mornings before 7am by "ding dong". Why is there a need for this noise,? Turn it off!

Large room and shower. Good breakfast. City centre location.

Stayed in August 2025

Poor cooked breakfast bacon & sausages overcooked and hard

Central location next to station

Stayed in August 2025

Lovely and clean. Friendly and helpful staff. Nice breakfast

Stayed in August 2025

The breakfast is disappointing for a non meat eater ,, who has potatoes at breakfast ? The lifts or lift is ridiculous .. I spent more time using the stairs which alot more able bodied users could’ve done but chose the one lift which took ages and I was on the top floor

The location is good and that’s the main reason for staying there

Stayed in August 2025

Nothing

Staff, environment, location

Stayed in August 2025

breakfast was good but choice for eggs was restrictive.

good room, comfy with air con.

Stayed in July 2025

Sausages and potatoes a bit rubbery

Everything was good, except breakfast could have been a bit better. Shower was great. Quiet at night and central location

Stayed in August 2025

Very hard mattress and very soft pillows

We loved the location and the value for money. The room was very spacious and clean. Breakfast was amazing. Staff were very friendly and helpful

Stayed in August 2025

Mattress soft and lumpy. Awful breakfast - pale, tasteless scrambled eggs. Poor quality bread

Great bathroom, clean and well equipped

Stayed in August 2025