Very slow lift

Clean beds

Stayed in August 2025

Friendly

Good

Stayed in September 2025

Good quality hot food

Stayed in September 2025

Very enjoyable, great value for money.

Stayed in September 2025

Great value for money. Location fantastic.

Stayed in September 2025

My bedroom wasnt great bed uncomfortable.

It was excellent value for money.

Stayed in August 2025

The decor was very very dated

Every one was really nice and friendly, very close to seaside and harbour, and had parking

Stayed in August 2025

No tea coffee for evening meal .

Everything was under one roof. Entertainment swimming pool gym and food and bar. Mini arcade for the kids pool and darts . And fabulous bar. . Not forgetting bingo. Not that we played. Fabulous view from room for standard rate . 👌 ate in Victorian dinning room for breakfast and 3 course meal. Was stuffed full was enjoyable food. Only criticism I could make was not tea or coffee self service . For evening meal. Not everyone drinks from the bar.

Stayed in September 2025

Basic and dated.

Decent location.

Stayed in August 2025

The walls are thin and I could hear people speaking clearly in the next room The breakfast is limited to cooked, toast and a couple of cereals no fruit or yoghurts

Good location - price very good

Stayed in September 2025

nothing

all good nice clean room

Stayed in August 2025

No disabled facilities. No bathroom to accommodate my mother who is in a wheelchair

Location is great، staff were helpful,

Stayed in August 2025

Bed was uncomfortable

Close to the euro tunnel

Stayed in August 2025

It was difficult to get a parking space. The bed was uncomfortable with springs sticking out.

Location was perfect. The room was large. Plenty of tea/coffee for the morning.

Stayed in August 2025

Parking was difficult. We arrived quite late and the parking on site was awkward to manoeuvre about in, and after driving around a few times it was evident it was full. One of the reasons we picked this property was the onsite parking, so that was unfortunate! Due to an automated mechanism we still needed to enter our car reg with the hotel just for driving in to look, even though we couldn't park- we were informed you can still be fined. We actually ended up parking on a nearby street. Just be aware of the times you can park for free. Where we were was ok as arrived late and left early in the morning. Parking in nearby car parks is expensive. The property does need a little bit of cheering up.

The hotel is large and convenient if you are travelling via one of the nearby ferry crossings. The room was basic but had everything we needed and a nice view. It was all we needed for a few hours rest between travelling.

Stayed in August 2025

Location excellent very close to stops for buses in opposite directions. This very important as elderly so cannot walk too far. Enjoyed when evening music was held in the bar area.

Stayed in August 2025

A few minor things - Car park. It’s probably best if the hotel did a booking systems of some sort but that said, there’s a car park across the road for £20 for 24 hours. It also has 24 manned security to. Bar. Probably need more staff behind the bar as there is a wait but, it will help the bar staff out. The heat in the room was a bit too much but there are fans to take the edge off of it.

I have to be honest, I read the reviews after booking and thought, oh no but, for the price and location, the hotel was perfectly fine. Service at reception was quick, we’d booked a Premier Room and it was clean comfortable and it genuinely seemed like everyone was having a good time. We ended back in the bag after the fireworks in the harbour and the entertainment was good too.

Stayed in August 2025

There was no hot water in our room. The staff did not offer us a convenient solution, were not particularly friendly, and nobody has responded to my email feedback.

Comfortable beds, great location.

Stayed in August 2025

A little dated.

Dogs were allowed which was the main selling point. Central. Large room. Entertainment if you wanted it.

Stayed in August 2025

Other guests must have been smoking in their rooms as the corridor stunk of smoke and the heater in my room was not working but I got in late and checked out early so didn't have time to report it to reception as there was a big queue of people checking in.

The room was clean and bright even though it was a basement room

Stayed in August 2025

I enjoyed my time there

Right by the harbour

Stayed in August 2025

Apart from the dinning room(which was grand and stunning )from what we saw the hotel was a little dated . We had a room on the side which faced the main beach. Parking wasn't available it was full ,and we had to park across the rd 24 hrs for £20. Great shower but the bed wasn't so great unfortunately! Overall I would rate this 7.5 out of 10.

Great hotel if your a family holidaying in Folkestone. Location opposite the harbour and beach . Staff seemed friendly,due to being out and about all day and evening it was fine for a night's stay.

Stayed in August 2025

Bad parking, still charged per night. Basic rooms with low quality lifts, beds and furnishings

cheap

Stayed in August 2025

Seafront views

Stayed in August 2025