The room was a little smaller than I expected for the price, there is also no air conditioning which could be a problem if it's very warm.

Beautiful hotel and wonderfully presented throughout. The staff on the reception were very helpful & friendly too. The room was well equipped, very comfy bed & the bathroom was lovely with walk in shower & complimentary toiletries. Full breakfast was served across the street in the most fabulous dining hall, definitely worth crossing the street!

Stayed in July 2025

Carpets in room suspect stains on the floor,strange smell on entrance

Didn’t have breakfast

Stayed in August 2025

Lovely sized and quiet room, which included a fridge😀 It was on a side street rather than main road. Location for central London, especially Great Ormond Street Hospital was good. Can’t comment on the breakfast as didn’t take it.

Stayed in August 2025

WiFi didn’t work and not phone signal in the basement room so not good if you need to work there. No lounge in the building we were in. Courtyard view is very misleading, a close up of the neighbours and a fire escape would be more accurate. £50 security deposit taken on arrival. No room checks etc and they reverse it on leaving. Not sure what the benefit of that is other than more work for staff and angst for guests?

The decor in the room was lovely.

Stayed in August 2025

Shower mat needed - shower tray very slippy. No cupboards in bathroom for toiletries. Hotel itself a bit like a maze - quite difficult to find room.

Location - 10 mins from Russell Square Tube and close to good cafes. Quiet at night - very important. Nice bathroom, lovely shower. Plenty of towels - easy to have clean ones. Couldn't hear other guests. When I had a problem with the TV, staff came very promptly. All staff very helpful.

Stayed in August 2025

It's a bit far from any station if you're not a walker.

Really nice hotel. Quiet area.

Stayed in August 2025

Quiet area away from the centre of London. Nice rooms

Stayed in August 2025

Nothing

So comfortable and clean.

Stayed in August 2025

No bath ☹️

Excellent stay as always in this lovely and characterful hotel.

Stayed in August 2025

Not been vacuumed lots of hair & bits all over floor

Location

Stayed in July 2025

This is the worst stay we have had. There was glass on our carpet which we couldn’t pick up so the manager had to come late at night to vacuum our carpet while we pointed out lots of slithers of glass, we are assuming the previous guest broke a glass. Once that was all done there were people talking loudly in the courtyard area which kept us awake for hours. We couldn’t work out where they were otherwise we would have phoned reception for them to deal with it.

My sister and I have stayed there on a number of occasions and we are staying there in the future, we have family in the area and this is just perfect for us, lovely safe clean and friendly hotel handy for our family.

Stayed in August 2025

Room was quite small. Apparently garden views- only saw a wall. Very little space in bathroom.

Location is excellent. Good shower.

Stayed in August 2025

No air con (this is stated on the website so we knew but it was a hot day)

Very friendly staff Nice comfy bed and large rooms with tea and coffee facilities

Stayed in August 2025

One thing I think could be improved is that the staff should be a bit more considerate about guests who are still sleeping in the nearby rooms, especially in the early mornings. When they arrive or start their day, it can get pretty noisy. Just a little more awareness would go a long way!

Our room was surprisingly spacious for London, and the bathroom was nice and big too. It's just a 15-minute walk from St Pancras, which is super convenient. We were able to drop off our luggage when we arrived, so we could head straight out to explore the city. They also let us do the same when checking out, which was really nice. Plus, Covent Garden is only about a 30-minute walk away, and let’s be real, when you’re in London, you do a lot of walking! 😂 Breakfast on the weekends is served in a lovely spot across the street, right in a beautiful park or square—it’s so green and inviting! Overall, I had a really pleasant experience and would definitely recommend this hotel. It’s great value for money!

Stayed in August 2025

It was very warm in our room on the third floor, no airco, just open windows and one old fan for three people. The bathroom was also very warm, with no window to get the hot moist air out. Keep this in mind when it’s hot in London and you cannot handle warmth.

Very nice staff, nice neighbourhood, good value, comfy beds!

Stayed in July 2025

I would have liked to know in advance about the million stairs. The very top level is so unsafe and very scary.

Stayed in July 2025

Certainly well worth the money for a hotel in central London. Comfortable, quiet, clean. No frills, not much atmosphere, but a nice view and very good location.

Stayed in July 2025

No air con, although we were offered fans. Could have better blinds on window as we were on the same level as the walk way/court yard.

Staff friendly & good location.

Stayed in July 2025

No air conditioning

Friendly service and extremely clean

Stayed in July 2025

No lift but that is clear when booking so no complaints

Large room Fan in room

Stayed in May 2025

The hotel is located in a few old Georgian buildings, so there’s no AC in the rooms. This wasn’t something I paid attention to when booking, but we happened to visit London during a heatwave this summer. On arrival, we were placed in a basement room with no view, and I immediately asked to be moved. There were no available rooms that night, but they offered to relocate us the next day. The following day, the reception staff showed me two options: one was in the modern extension at the back of the building, with no view and none of the historic charm we were after; the other was on the top floor - extremely hot, like an oven, and also with no AC. So we agreed that staying in the basement wasn’t such a bad idea after all… Until we discovered all the other features that come with “historic charm”: the heat, the noise from the street, and the fact that we couldn’t keep the windows open at night due to noise and safety concerns. There was no soundproofing and we could hear the ladies next door chatting and using a hairdryer at midnight, loud plumbing noises when they turned on the tap or shower, and the loud steps on floorboards above us. The bathroom had a persistent humid, moldy smell, despite the ventilation running day and night. The room was cleaned daily, but definitely not spotless. However, if you pointed something out, they would come and clean or fix it immediately. It might be okay for one night if you’re lucky with your room, but staying a full week was too uncomfortable for us. Overall, the hotel shouldn’t be rated four stars and feels overpriced. I also felt that images online were quite misleading.

Rather large size of the room. Staff was helpful and tried to accommodate all our needs. They also delivered our luggage to and from the room so we didn’t have to carry it on the stairs. Good location with quite a few good options for food and drinks in 10 min walk distance.

Stayed in July 2025

No Air Conditioning. Yes I know, were in London but reverse cycle air conditioning on their very warm days would be a huge bonus. No buffet breakfast offered...we found this to be challenging to get each day off to a great start.

The location was reasonable from St Pancras Train station and Russel Square Station Friendly Staff The Hotel was clean and Tidy The Bed was comfortable Some nice locations to eat are within 500m of the Hotel

Stayed in July 2025

Narrow steps, no lifts. Rooms on upper floors require many flights of stairs. No air conditioning which was uncomfortable during London heat wave.

Nice location close to subway and train station.

Stayed in July 2025

The bathroom is too small and poorly ventilated.

The hotel is in a great location for exploring London, close to King's Cross Station. Breakfast is good, and is also available at the nearby college.

Stayed in July 2025