42 Chepstow Road, Newport, NP19 8EB, United Kingdom
#13 of 18 hotels in Newport
Guests' ChoiceBased on 770 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
7.8
Facilities
7.6
Staff
8.1
Value for money
8.2
Free WiFi
7.4
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End of dialog contentReviewed: 1 September 2025
Richard
United KingdomLocation wasnt the best but overall was ok
Good budget hotel
Stayed in August 2025
Reviewed: 29 August 2025
Aurel
United KingdomLocation
All good
Stayed in August 2025
Reviewed: 28 August 2025
Brewer
United KingdomWe was on the top floor and it was so hot in there a fan would of been grateful. Dining room needs finishing as wires were everywhere with having a little one this could be a concern
Good clean property staff was lovely and bed was comfy
Stayed in August 2025
Reviewed: 16 August 2025
Karen
United KingdomSome areas looked a bit tired and could probably do with a repaint, it just took the shine off a little. You could hear the neighbouring room make a brew and have a chat through the walls, annoying at 6am! There was some noise from the road (not loads) and the window could do with some blackout blinds or curtains as there was a fair bit of light coming through the blinds,
This was a nice basic, single room with ensuite. There was enough room so it didn't feel cramped and it was clean. The room had tea making facilities, wardrobe and drawer space and an ensuite. I only saw staff on check in and check out and they were friendly. A budget friendly stay with a great location for a short drive to the ICC.
Stayed in August 2025
Reviewed: 13 August 2025
Walesrail
United KingdomParking is free however it's a bit tight for space. Didn't cause us any issues. Nothing else to worry about yesterday it's a city centre location no different than any other city!
Really great Hotel, decorated really well, part the way through an extensive update with modern up to date wall panels and decor. Great breakfast. Location is just outside the city centre and round the corner from the football and rugby. Would we go again -- yes we will
Stayed in August 2025
Reviewed: 11 August 2025
Victoria
United KingdomNoisy location
Value for money
Stayed in August 2025
Reviewed: 10 August 2025
Michael
United KingdomKeep up the great service Thank you!
Stayed in August 2025
Reviewed: 7 August 2025
Mangham
United KingdomEverything was well presented The room was nice
Nice and clean
Stayed in August 2025
Reviewed: 6 August 2025
Chee
MalaysiaNice hotel in a good area where there are many restaurants, groceries shops and petrol kiosk
Stayed in July 2025
Reviewed: 31 July 2025
Moreen
United KingdomWhen we arrived on time (15.00) for check-in there wasn't anybody there. We had to phone proprietor. We then waited for approximately 15mins before someone arrived to let us in. Good job it wasn't raining. We were advised by local information staff in city centre to catch a bus to the property. That was totally wrong, the bus went well beyond our destination. The next day it took approximately 10mins to walk to city centre
Location Nice room Fridge plus microwave
Stayed in July 2025
Reviewed: 28 July 2025
Jennifer
United KingdomSome parts of the room could do with some attention ie in the shower plug, there was an initial damp smell coming to the room, but overall the room was clean and well presented.
Good spacious room, tea coffee, towels provided. Good car parking space. Breakfast room clean and tidy. I enjoyed my breakfast but hubby didn't like the omelette as it was a bit pale looking. Only needed for the night. Overall good value for the cost.
Stayed in July 2025
Reviewed: 28 July 2025
Terry
United KingdomIt needs a bit of tlc
Parking also the staff close to the ICC It was clean and comfortable
Stayed in July 2025
Reviewed: 20 July 2025
Elisha
United KingdomWas more like a B&B but the facilities were good and the staff were lovely - great breakfast and value for money!
Stayed in July 2025
Reviewed: 19 July 2025
Nicholas
United KingdomSome parts of the room were unfinished. There was a wire sticking out of the wall where clearly a light was going to be put.
The staff were really welcoming and the room was spacious and clean. There was a good range of options for breakfast and I had a delicious cheese and tomato omelette that was cooked to order. The location was really handy for the centre of Newport and the train station, which I needed. The hotel staff were happy for me to leave my car while I was out for the day.
Stayed in July 2025
Reviewed: 18 July 2025
Pauline
United KingdomStaff helpful. Room comfortable. Good breakfast. Free parking.
Stayed in July 2025
Reviewed: 15 July 2025
Lawrence
United KingdomRooms I. Front of hotel very noisy with the road
Stayed in July 2025
Reviewed: 14 July 2025
Jonathan
United KingdomLooks like there is still unfinished building work going on.
Friendly staff. Room clean and tidy (also cool in the hot weather|. Parking on site. Walking distance to town centre/ restaurants. Good breakfast.
Stayed in July 2025
Reviewed: 30 June 2025
Ahmed
United KingdomBreakfast time is not good, despite was Saturday I wake up at 9.30 am heading to restaurant but told me its over breakfast time is 7.00 - 9.30 am.
Close to restaurant and shop
Stayed in June 2025
Reviewed: 9 June 2025
Peter
United KingdomSuited me fine
Good clean bathroom, comfortable room. Good breakfast, pleasant staff. Within walking distance of city centre and rail & bus stations. Have stayed here before and would stay again if in the area.
Stayed in June 2025
Reviewed: 8 June 2025
Frances
United KingdomToilet seat let it down the bedroom and bathroom were all lovely looked like everything was new carpets etc but the toilet seat looked old it was white but it had gone yellow could not understand they had put a really old toilet seat in such a freshly renovated bathroom
Very clean bed really comfortable
Stayed in June 2025
Reviewed: 4 June 2025
Jimmy
United KingdomCrammed rooms. , reception unmanned most of the time
Convineniet location within walking distance of convenience stores
Stayed in June 2025
Reviewed: 27 May 2025
Ian
United KingdomPrice was expensive but it was a big Rugby weekend so everywhere was expensive
Clean room , staff very friendly
Stayed in May 2025
Reviewed: 14 May 2025
William
United KingdomValue for money, clean and tidy. Comfortable and breakfast good.
Stayed in May 2025
Reviewed: 29 April 2025
Old
South AfricaUnable to respond to any prearival request re early deposit of luggage and Seldom person on duty front desk and that person very limited understanding of English Made written request to and verbal query really understood promised Manager be in at certain time refer to him he will get back to me never happened so did not extend my stay found Belvilla way better value for money in service and location
Clean and comfortable
Stayed in April 2025
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