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  5. Reviews of Four Seasons Hotel London at Park Lane

Reviews of Four Seasons Hotel London at Park Lane 5 stars

Hamilton Place, Park Lane, Westminster Borough, London, W1J 7DR, United Kingdom

#46 of 1,102 hotels in London

Guests' Choice

Review score

Based on 150 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 24 January 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing hotel and friendly staff

    Stayed in November 2024

  • Reviewed: 17 January 2025

    8.0
    It was a good experience
    • Business trip
    • Group
    • Terrace Room King
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was average. English breakfast. Not good. Bacon eggs black pudding everything pree cooked. Apart from sausage was almost uncooked. Toast was warm bread. Both days. I was not impressed

    The staff were great. Hotel was beautiful

    Stayed in January 2025

  • Reviewed: 14 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The best hotel ever, friendly staff, and amazing design of the room

    Stayed in January 2025

  • Reviewed: 12 December 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Superior Room with King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in December 2024

  • Reviewed: 31 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted via mobile

    I liked everything

    Early check in, attention to details, very friendly, upgraded to a nicer view room

    Stayed in October 2024

  • Reviewed: 24 September 2024

    8.0
    Great stay overall with amazing staff
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Lobby decor

    Cleanliness and staff

    Stayed in September 2024

  • Reviewed: 26 August 2024

    9.0
    Great Hotel, but there are better in London for less.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    My complaint with this hotel is the set up of the restaurant and bar. The restaurant serves both for dinner lunch and breakfast which takes away from making it somewhere special to dine for dinner. The bar needs to be more intimate, it feels like a walkthrough, or a pool bar. It needs to be more sophisticated for a Four Seasons. The private room upstairs should have been a separate restaurant/formal dining area. even if it was served from the same kitchen. There are better hotels in London for less cost.

    Arrival and check-in seamless and very welcoming. Hotel very modern and clean and Four Seasons room exactly how expected. Very impressed with Champagne and welcome gift and noting our anniversary. Staff are very attentive as with all four seasons and know you by name. Food in restaurant was excellent.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    10
    A Real Four Seasons Experience - You won’t be disappointed
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff, Location, Rooms

    Stayed in August 2024

  • Reviewed: 25 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    While my stay at the Four Seasons in Park Lane was exceptional in many ways, I was slightly disappointed by the compact size of my room, which felt a bit cramped for a hotel of its caliber. Additionally, the limited closet space and storage made it challenging to fully unpack and settle in. However, these minor quibbles were largely outweighed by the hotel's numerous strengths and excellent service.

    My stay at the Four Seasons in Park Lane was truly unforgettable, with exceptional service from the friendly and attentive staff making me feel pampered. The hotel's prime location, with breathtaking views of Hyde Park, added to the overall sense of elegance and sophistication that made my stay so special.

    Stayed in July 2024

  • Reviewed: 16 June 2024

    8.0
    Happy with A little more desired …
    • Leisure trip
    • People with friends
    • Premier Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No full length pool! some electronics missing in the room and had to be requested, it took 1 hour for them to deliver it to the room. No bin in the bathroom which is strange. The door bell is very low in volume and hard to hear if the TV is on. Hardly any toiletries - basic razor, dental kit, nail file, comb etc. were not provided. Some Asian/Arab staff don’t necessarily treat other Asian guests with respect. Noticed more than once. Hope I am completely mistaken. Coffee in the restaurant was served without any condiments. I had to ask for sugar. Staff are either overworked or are in a hurry. Very very poor breakfast options. You need a full buffet with a la carte options.

    Location, Spa, Spa services, Rooms have balconies with a good view of the park, most of the staff are amazing, Comfiest beds, quietest rooms, great in room dining options , Fantastic cocktails !!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Exceptional hotel but severely overpriced I think it’s best comparable with LV superb quality and service but definitely
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The closet was a bit too small for our stuff we also couldn’t place our suitcase somewhere appropriate The birthday cake came 2 days to early those are all small things but from an Hotel at that level I do expect perfection and for the price we paid I felt there wasn’t that much included. The mini bar was extra the ironing service was extra breakfast wasn’t included and no buffet. So I guess for over 1000£ a night I was expecting a bit more. I mean we could have gotten the same level of service for 400£ a night 😅

    The service was great and super kind and the food was also great

    Stayed in June 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room service

    Hospitality and location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    It wasn't just the location that stole our hearts; it was the impeccable service that made our stay unforgettab
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The price is high because of its address I guess.

    Nestled close to Hyde Park and near the theatre district & Selfridges, the hotel offered the perfect blend of sophistication and entertainment.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Fantasic hotel and location. Extremely helpful and friendly staff. Thank you for a great stay!

    Fantasic hotel and location. Extremely helpful and friendly staff. Thank you for a great stay!

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Amazing stay - we also used the spa facilities and they were very enjoyable - a bonus
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights

    Michelin one star - dinner meal was amazing

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Slight smell outside front from kitchen extraction

    Great decor and very well maintained

    Stayed in May 2024

  • Reviewed: 14 March 2024

    8.0
    Good but too expensive in the bar.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Lots of things very overpriced

    Clean, comfortable and lovely staff.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Mayfair Suite with King Bed
    • Stayed 3 nights

    Restaurant is exceptional beautiful decor, fantastic food and the service is sublime.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Amazing stay location was perfect and good hospitality .
    • Leisure trip
    • Couple
    • Superior Room with King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location Staff Restaurant and terrace

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Again and again I would recommend it … to us the best hotel in London
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room service is ok but not as attentive and good as whole of the rest

    The hotel is wonderful, all of the staff is professional and kind (Margarita at the Reception is awesome), the rooms are perfectly clean and everyone is friendly and, as said, highly professional

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    Bentley rides and breakfast were great.

    Stayed in February 2024

  • Reviewed: 20 November 2023

    8.0
    Worth to go back
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    Price is a bit too expensive

    Location, service, staff are excellent

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    If you can afford it, it’s one if the best as usual.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    The price is very expensive - no ability for a discussion regardless of extended stays

    Fourseasons standards as usual very high and excellent

    Stayed in September 2023

  • Reviewed: 17 October 2023

    9.0
    I surely will be back for my next visit to London
    • Leisure trip
    • Group
    • Superior Room with King Bed
    • Stayed 2 nights

    Breakfast was quite nice with a lot of choices, I picked different menu everyday and was quite good

    Stayed in October 2023

Showing 1 – 25

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