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Reviews of Florence Suite Boutique Hotel and Restaurant 4 stars

6 Malvern Road, Portsmouth, PO5 2NA, United Kingdom

#6 of 31 hotels in Portsmouth

Guests' Choice

Review score

Based on 353 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 September 2025

    9.0
    We had a lovely long weekend, very helpful staff, will stay again
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Location great, staff very friendly and helpful. Facilities good with nice outside dining area open for breakfast too. I was glad I had booked the reserved parking as parking in the immediate area was very busy indeed.

    Stayed in August 2025

  • Reviewed: 3 September 2025

    9.0
    Overall a lovely second stay & will definitely be back
    • Leisure trip
    • Couple
    • Executive King with Bath and Shower
    • Stayed 2 nights
    • Submitted via mobile

    Couple of little things - toilet flush knocks seat every time @ took ages to fill up. Don’t like overhead showers & control was very odd

    Breakfast was lovely & staff were very helpful

    Stayed in September 2025

  • Reviewed: 2 September 2025

    9.0
    enjoyed the stay and would come again, parking permit good option,
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 2 nights

    bathroom was small and very cramped

    Stayed in August 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The pillows were rather uncomfortable for my taste,my husband was ok with them.

    Beautiful hotel in a quiet area which we appreciated. Parking and check in was smooth and easy. Food was superb,and the service was excellent.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 3 nights
    • Submitted via mobile

    room was a little bit dark, windows faced to a dark alleyway, very little light entering room.

    good staff/ homely feel

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great hotel for a short or long stay!
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night

    Nothing really! It was a really good hotel. I would have liked a sourdough option for toast with my breakfast, but that is being REALLY picky!! ;-)

    Hotel is conveniently located in Southsea and very close to the beach. We stayed overnight for a party nearby and were very happy with everything. There was parking available and the garden restaurant was very nice and had excellent food. Breakfast was very good.

    Stayed in August 2025

  • Reviewed: 24 July 2025

    9.0
    Would return!
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 3 nights

    Parking was tricky. Glad we were in the main hotel not over the road.

    Excellent stay. Friendly helpful staff. Good food. Clean rooms and linen. Glad we had paid for parking.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King Room With Shower
    • Stayed 1 night
    • Submitted via mobile

    Some hair in the bathroom and on the bedside table

    Beautiful and quiet room. Good location close to the beach, nice breakfast. Hotel provides a card for free parking in the neighbourhood. There is also a popular restaurant in the hotel. I would definitely recommend it.

    Stayed in July 2025

  • Reviewed: 29 June 2025

    9.0
    Amazing location
    • Business trip
    • Solo traveller
    • Executive King Room With Shower
    • Stayed 1 night
    • Submitted via mobile

    No air con but had a fan

    Fantastic staff and location

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    It should be clear on the website that parking is available and a parking permit is provided. A small detail but not clear from the website and from the reviews it looked as if garage parking was needed it would cost £15

    A safe environment and good access to facilities in Portsmouth. Good choice of breakfast. Some of the staff were very pleasant.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King with Shower (Garden Annex)
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Really friendly and helpful staff Nice clean room Close to the beach Good food

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King with Shower (Garden Annex)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really although the addition of fresh fruits/grapefruit would have been nice for breakfast

    Lovely comfortable room, very efficient check in. Great breakfast served inside or outside in the garden

    Stayed in June 2025

  • Reviewed: 12 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King with Bath and Shower
    • Stayed 2 nights

    Room was nice enough but the view was thebrick wall of the hotel next door which was a bit disappointing

    Breakfast was excellent

    Stayed in June 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very well presented, comfortable bed, lovely decor. Excellent choice of breakfasts. Friendly staff and the permit system for parking on nearby street worked well.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Extremely pleasant, very warm and welcoming staff. Food excellent
    • Leisure trip
    • Couple
    • Superior Superking with Shower
    • Stayed 2 nights
    • Submitted via mobile

    No problems

    Very clean. Spacious room (room 3). Very friendly staff. Always someone on hand during the day

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Beautiful hotel in a fabulous location!
    • Leisure trip
    • Couple
    • Executive King Room With Shower
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel is a perfect location - just a 5 minute walk to the lovely beach. Staff exceptional and so helpful (big thanks to Harrison for whom nothing was too much trouble!) Lovely breakfast and light, spacious room.

    Stayed in April 2025

  • Reviewed: 1 May 2025

    9.0
    Tiptop
    • Leisure trip
    • Couple
    • Executive King with Shower (Garden Annex)
    • Stayed 1 night
    • Submitted via mobile

    Very hot. There was a fan in the room but still uncomfortable. I realise it may not be possible but aircon would have been very welcome.

    Comfy bed, friendly staff, location excellent for the Kings Theatre.

    Stayed in May 2025

  • Reviewed: 30 April 2025

    7.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room With Shower
    • Stayed 2 nights
    • Submitted via mobile

    The ensuite smelled damp, but was very clean The table/desk was wobbly for laptop working

    Breakfast was excellent, especially the poached eggs and coffee. Staff were very responsive and polite.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room With Shower
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable large bedroom. Hotel in a good location close to sea front. Parking pre booked at the door.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    8.0
    Good few days would definitely stay again
    • Leisure trip
    • Couple
    • Executive King Room With Shower
    • Stayed 3 nights

    There was a musty smell in the room coming from the bathroom, even with the windows open it seemed to linger.

    Walking distance from sea front . Fantastic Breakfast lt of variety, bed was comfy, room was good size clean and roomy.

    Stayed in March 2025

  • Reviewed: 21 April 2025

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Executive King with Bath and Shower
    • Stayed 1 night
    • Submitted via mobile

    No fridge

    Conveniently located and very nice staff

    Stayed in April 2025

  • Reviewed: 20 April 2025

    9.0
    A gem of a find. A very pleasant stay in a quiet location
    • Leisure trip
    • Couple
    • Executive King Room With Shower
    • Stayed 2 nights

    A minor point. The bathroom was a bit small and dated. Only a fixed rain shower rather than a rain and handset.

    Friendliness of staff. They were very welcoming and helpful to all our needs. The room was spacious with a very comfortable bed.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    9.0
    Good value for money for a boutique hotel. Would stay again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Parking is a significant issue and they do offer paid parking on site so do take advantage of a spot if you can. Lack of recreational spaces to socialise outside of the garden. There is a cafe/bar but seemed understaffed so was unsure if it was open.

    The hotel is made up of different sites which all aim to cater to different guests needs. I stayed on the main location which had the garden area which I can imagine is really popular during the peak season. The rooms were nicely decorated and had enough facilities for one or two nights stay; I’d argue maybe the storage space would be tight for anything longer with a couple staying. The breakfast selection was really good and is set in a lovely airy space however, for those wanting a sweet or quick option would be disappointed. Would also appreciate the option of self servicing coffee/tea or juice. Staff were friendly and very helpful throughout the whole experience.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    9.0
    Tip top
    • Business trip
    • Solo traveller
    • Standard Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Shower needed a bit of a deeper clean

    Location, staff. Breakfast. Parking

    Stayed in March 2025

Showing 1 – 25

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