Reviews of Holiday Inn Express Bath by IHG 3 stars
Lower Bristol Road, Brougham Hayes, North East Somerset, Bath, BA2 3QU, United Kingdom
#34 of 40 hotels in Bath
Guests' ChoiceReview score
Based on 4380 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
8.4
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Facilities
8.0
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.4
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Reviewed: 5 September 2025
Calvin
United Kingdom3 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
Cost of Parking
Location
Stayed in September 2025
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Reviewed: 5 September 2025
Royce
United Kingdom18 reviews2 helpful votes8.0“A very pleasant stay in a good value hotel.”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 3 nights
My personal preference is for a bath but sadly, as in so many hotels, only showers are available nowadays.
The hotel's greatest asset is its staff: they were without exception helpful, cheerful and accommodating. Our room was clean and comfortable. The included breakfast is more than adequate. The public lounge area is a pleasant place to relax.
Stayed in September 2025
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Reviewed: 4 September 2025
Robert
Australia9 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
Friendly and professional staff.
Stayed in August 2025
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Reviewed: 2 September 2025
Peter
Switzerland13 reviews8.0“Will stay again”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Bit more space in the room
Super breakfast
Stayed in August 2025
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Reviewed: 31 August 2025
Michael
Spain82 reviews4 helpful votes8.0“Okay for a quick stop in Bath but could be so much better”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
Room smelt of cat spray, particulaly in the bathroom. Parking 14.50 then got a ticket in the post despite paying 24 hours. Rang them and they cancelled it without question but could worry some people recieving that in the post
Location, breakfast okay, busy hotel
Stayed in August 2025
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Reviewed: 31 August 2025
Alexandre
Portugal32 reviews7.0“Good location but pricy parking”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
Small room for 4 people (2 adults and 2 children) Really crowded breakfast space; Extremely expensive parking
Good location; Average breakfast
Stayed in August 2025
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Reviewed: 30 August 2025
Neill
United Kingdom9 reviews1 helpful vote9.0“Visit to Bath”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted via mobile
The hotel was easy to locate, with a short walk to the city centre. Staff were very efficient & helpful.
Stayed in August 2025
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Reviewed: 30 August 2025
Hall
South Africa5 reviews8.0Very good- • Family with young children
- • Standard Twin Room with Free Hot Breakfast - Accessible
- • Stayed 2 nights
- • Submitted via mobile
Aircon needs improvement
Good breakfast although coffee machines were not operating properly
Stayed in August 2025
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Reviewed: 30 August 2025
Sri
New Zealand1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
Paying for the parking!
Stayed in August 2025
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Reviewed: 30 August 2025
Shinav
United Kingdom9 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
Very friendly staff
Stayed in August 2025
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Reviewed: 29 August 2025
Smitha
United Kingdom3 reviews9.0“Good value for money.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted via mobile
Rooms can be little bit more spacious.
All the facilities, especially they also kept gluten free options in the breakfast.
Stayed in August 2025
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Reviewed: 29 August 2025
Kirsty
United Kingdom2 reviews9.0“Clean, tidy, great location to explore Bath.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted via mobile
One small gripe. Had a couple emails before our stay to say if you want the sofa bed made up you must ask for it prior to arrival . Which I didn’t really understand as we were traveling as a family of 3 so it was obvious on the booking we needed the sofa bed made up. Anyway I emailed in the morning to say we would like the sofa bed made up please, however when we got there it wasn’t made up and we had only items for two people ( towels, cups, glasses etc ) We rang reception and explained the room was only set up for two people. A lady from hospitality came and made the bed up and bought fresh towels, she was lovely, very friendly, polite and chatty , but we never did receive the extra cup/ glass so we just made do for the two nights as we did have our travel mugs with us.
Clean, tidy, good location. Also love the fact you can get a to go breakfast and drink in the mornings.
Stayed in August 2025
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Reviewed: 29 August 2025
Sloan
United Kingdom3 reviews9.0Superb- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
Very busy and a bit of a walk from centre.
Staff were helpful and breakfast was good. Beds were adequate for our needs.
Stayed in August 2025
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Reviewed: 29 August 2025
Jill
United Kingdom6 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room with Free Hot Breakfast - Accessible
- • Stayed 2 nights
- • Submitted via mobile
Breakfast very dry both days, the tap in our room was horrendous put it on a little bit not enough do it faster it splashes everywhere, parking we was there less than 48 hours but got charged for 72 , it says £17-50 for 24 hour's I don't mind that , but because we arrived Wednesday afternoon and left Friday first thing we was charged for 3 full days not 48 hours as I would have expected.
The room was comfortable, staff lovely
Stayed in August 2025
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Reviewed: 28 August 2025
Johnson
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Free Hot Breakfast
- • Stayed 3 nights
- • Submitted via mobile
Their shower facilities are quite old and can do for an update
Their breakfast is not bad, and they've got friendly staff
Stayed in August 2025
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Reviewed: 28 August 2025
Calum
United Kingdom3 reviews7.0“Clean, convenient and comfortable but a rip off for parking.”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
The cost of parking. Stayed for less than 24 hours but got charged £35 as it was two separate days. Not good enough really. It should be charged per 24 hour period as opposed to resetting at midnight.
Good location and good facilities
Stayed in August 2025
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Reviewed: 28 August 2025
Vishal
United Kingdom24 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
Parking ,couldn't got the parking and had to park far from hotel.
Comfortable stay and location
Stayed in August 2025
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Reviewed: 28 August 2025
Jean
United Kingdom7 reviews8.0“Pleasant overnight stay”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
The poor pressure of the shower.
I liked that we got to choose which floor we'd prefer to stay on, also the bed was really comfortable. Good variety of breakfast options.
Stayed in August 2025
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Reviewed: 27 August 2025
Chrissie
United Kingdom1 review7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
The breakfast
Stayed in August 2025
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Reviewed: 27 August 2025
Joy
United Kingdom5 reviews7.0“Overpriced & disappointing”- • Leisure trip
- • Couple
- • Double Room with Free Hot Breakfast - Accessible
- • Stayed 1 night
- • Submitted via mobile
Breakfast was appalling. The bacon & sausages were really overcooked. There was a queue for tables. Getting the buffet food was a free for all scramble. They ran out of butter! Parking was expensive and there weren’t enough spaces for all the guests. Luckily we found one of the last spaces. Staff were pleasant and the room was lovely and clean. The cost of the room was expensive for what we received
Parking was available albeit very expensive. Hotel was quiet
Stayed in August 2025
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Reviewed: 27 August 2025
Tom
United Kingdom37 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
Bathroom a bit cramped Staff member on reception seemed it was acceptable to park his personal car in disabled space in front of main entrance, however did move when asked.
Handy for city centre Good breakfast
Stayed in August 2025
-
Reviewed: 27 August 2025
David
United Kingdom12 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
- • Submitted via mobile
No parking spaces left when we arrived, had to park overnight on the street and move the car early morning before the wardens woke up. However, staff let us park for free when a spot came free in the car park - thank you!
Clean, staff were really helpful, breakfast was decent too
Stayed in August 2025
-
Reviewed: 27 August 2025
Guy
Australia22 reviews9.0“Loved the location, very clean and lovely staff!”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted via mobile
The shower water temperature was not constant
It was in a great location, staff very accommodating!
Stayed in August 2025
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Reviewed: 26 August 2025
James
United Kingdom4 reviews8.0“Good food, comfortable beds, good ambiance.”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 2 nights
Several guests had dogs, which they brought into the restaurant during meal times. Although they were mostly well behaved I could see that not everybody appreciated them being there and at least one had "an accident" in the foyer, which the owner cleaned up after them.
The room was clean and tidy, the breakfast although busy gave a good choice of food for the different nationalities staying there. Parking was limited but we managed to secure a spot for the duration of our stay. The hotel was within walking distance of the city centre and the bus service was regular
Stayed in August 2025
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