Reviews of Holiday Inn Express Milton Keynes by IHG 3 stars
Eastlake Park, Tongwell St, Fox Milne, Milton Keynes, MK15 0YA, United Kingdom
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewreceptionists very helpful. breakfast plentiful
hot chocolate in the room as well as the usual tea/coffee
Thanks for the review, Mel. We're pleased that you found our team very helpful. The feedback about our hot chocolate is appreciated as well! All the best, Charlotte - Hotel Manager
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewBreakfast was great, although we had to search a bit to find the pancakes. Room was great, king size bed and very friendly staff. Nice soaps and clean facilities.
Nothing much, only possible point of improvement would be a smart tv or a casting option.
Thanks for the review. We're pleased that you had a lovely stay with us. All the best, Charlotte - Hotel Manager
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReception area and bar/restaurant areas very clean and spacious. Modern design/look.
Air-con in our first room didn’t work correctly and we didn’t sleep well because of it. Lack of hot water in the new room and all rooms in that area of the hotel, causing worry and upset when we were preparing to get ready to go out for our special booked occasion. Cleanliness of car park area.
Thanks for the review, Mollet. It's great to read that you liked the reception area and bar/restaurant, finding them very clean and spacious. We're sorry that the air conditioning wasn't working during your stay. Please let our team know if this happens again, and we'll do our best to resolve it promptly. We're glad to hear you were moved due to this, but we're disappointed that you found the hotel water to be faulty. We want every guest to have a perfect stay, and we apologise that we missed the mark on this occasion. All the best, Charlotte - Hotel Manager
Thanks for the review, Mollet. It's great to read that you liked the reception area and bar/restaurant, finding them very clean and spacious. We're sorry that the air conditioning wasn't working during your stay. Please let… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewSerenity
Facilities not so clean
Thanks for the review, Omosede Oronsaye. We're pleased that you found our hotel peaceful. Cleanliness is a priority for us, and we apologise that it wasn't up to the usual standard. Please let our team know if you notice any areas that need extra attention. All the best, Charlotte - Hotel Manager
Thanks for the review, Omosede Oronsaye. We're pleased that you found our hotel peaceful. Cleanliness is a priority for us, and we apologise that it wasn't up to the usual standard. Please let our team know if you notice any areas … Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation was great and the harvester being so close is perfect for a quick bit to eat
Had a slight issue with the pull out bad but problem was resolved quickly and moved to another room
Thanks for the review, Darren. We're pleased that you found our location great, and it's wonderful that our team was able to resolve your pull-out bed issue quickly. All the best, Charlotte - Hotel Manager
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewIt was clean and plenty of light and the staff were friendly and helpful
A compact breakfast serving area, so there was a bit of a crush when getting our food - the hotel did seem busy though - so perhaps we chose a popular time to eat
Thanks for the review, Gillian. We're pleased that you found your room clean and comfortable, with plenty of light and a friendly team. We appreciate your feedback about breakfast service. As it is complimentary, it can often be very busy during its service times. If you prefer a quieter experience, please speak to our team, as they'll be happy to help. All the best, Charlotte - Hotel Manager
Thanks for the review, Gillian. We're pleased that you found your room clean and comfortable, with plenty of light and a friendly team. We appreciate your feedback about breakfast service. As it is complimentary, it can often be very b… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewVery good location
Treats far to expensive
Thanks for the review, Nigel. All the best, Charlotte - Hotel Manager
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEverything was as expected very polite good value
Thanks for the review, Keith. All the best, Charlotte - Hotel Manager
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation, cleanliness, breakfast, room amenities, and staff performance
The shower in the toilet. The floor is messed up after a shower as there's no bathtub and no guard against splashing water.
Thanks for the review, Samuel. We are pleased to hear you valued our location, cleanliness, breakfast, room amenities, and team performance. Thank you also for your feedback regarding the shower. Please send us a direct message with your room number so we can look into this. All the best, Charlotte - Hotel Manager
Thanks for the review, Samuel. We are pleased to hear you valued our location, cleanliness, breakfast, room amenities, and team performance. Thank you also for your feedback regarding the shower. Please send us a direct message with your r… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewBreakfast was disappointing. Scrambled eggs were not very eggy. Perhaps albumen added which made the eggs tasteless. Salt was not required so this wouldn’t fix the problem. The redcurrants were bitter and spoilt the yoghurt. Bacon was tough and like cardboard.
Thanks for the review, Jane. We are sorry to hear that you found our breakfast disappointing, including the scrambled eggs, bacon, and yoghurt with redcurrants. We aim to deliver a 10 out of 10 standard and apologise that this was not the case for you. Please remember our team is available throughout service should you wish to raise any concerns. All the best, Charlotte - Hotel Manager
Thanks for the review, Jane. We are sorry to hear that you found our breakfast disappointing, including the scrambled eggs, bacon, and yoghurt with redcurrants. We aim to deliver a 10 out of 10 standard and apologise that this was not the … Show more
Reviewed: 1 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room was good but it was small for a family of 4.
The coffee machine was not working at all. The food could have been prepared better.
Thanks for the review, Manish. We are pleased you liked the room for your family. We apologise that the coffee machine was not working during your stay. This is not the standard we aim to deliver, and we are working on a fix to ensure every guest can enjoy the perfect start to their day. We also appreciate your feedback on our menu preparation. All the best, Charlotte - Hotel Manager
Thanks for the review, Manish. We are pleased you liked the room for your family. We apologise that the coffee machine was not working during your stay. This is not the standard we aim to deliver, and we are working on a fix to ensure ever… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRoom was Clean, Bed was comfortable especially the pillows and Breakfast had good choice.
Cost of Evening Meal (especially Fish & Chips)
Thanks for the review, Mendy. We are pleased to hear you found your room clean, the bed comfortable, and the breakfast enjoyable. We apologise if you felt the meal did not match the quality presented. We recommend checking the service menu before ordering so you are aware of the prices in advance. If you have any questions or concerns, please do not hesitate to speak with our team. All the best, Charlotte - Hotel Manager
Thanks for the review, Mendy. We are pleased to hear you found your room clean, the bed comfortable, and the breakfast enjoyable. We apologise if you felt the meal did not match the quality presented. We recommend checking the service menu… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWhen we checked in the staff were so friendly and helpful, we could not of been treated better, the breakfast was very good and plenty of choice
Thanks for the review, Donna. It's fantastic to read that you enjoyed your stay with us. All the best, Charlotte - Hotel Manager
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat parking which is free
Unfortunately the accommodation is dated and did not appear the cleanest. The door chai lock was also missing
Thanks for the review, Thunzi. We are pleased to hear that you enjoyed the hotel’s free parking. It is, however, disappointing to read that you felt our accommodation was dated and not as clean as expected. Please raise any concerns with our team, and they will ensure these are addressed. This also applies to the lock issue; we do not want our guests to feel uncomfortable during their stay, so please speak to us so that we can assist. All the best, Charlotte - Hotel Manager
Thanks for the review, Thunzi. We are pleased to hear that you enjoyed the hotel’s free parking. It is, however, disappointing to read that you felt our accommodation was dated and not as clean as expected. Please raise any concerns with o… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was great. Nice environment
Nothing
Thanks for the review, Adaeze. All the best, Charlotte - Hotel Manager