Reviews of Hotel du Vin & Bistro Cambridge 4 stars
Trumpington Street, Cambridge, CB2 1QA, United Kingdom

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Reviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe room size was very good. The location was superb 10 mins walk into centre.
Was lead to believe we had chosen a free standing bath plus walk in monsoon shower. We didn’t get that we got a shower over a bath. This made it difficult for my wife who has had back surgery twice.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe roll top bath and the beautiful room
N/A
Dear Gemma, Thank you for sharing your comments with us. We love to see that you enjoyed your time in our hotel. We would love to see you again in Cambridge. Kind regards, Noelia, duty manager
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReception staff really lovely and welcoming, room immaculate, loved the named rooms. Bar really lovely and again bartender very friendly.
Dear Sarah, Thank you for sharing your experience with us. We love to see how much you enjoyed your time in our hotel and how much our staff impacted you during your stay. I will be sharing your lovely comments with the rest of the team. We would love to welcome you back again in Cambridge. Kind regards, Noelia, duty manager
Dear Sarah, Thank you for sharing your experience with us. We love to see how much you enjoyed your time in our hotel and how much our staff impacted you during your stay. I will be sharing your lovely comments with the rest of the team. W… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewas usual a very nice stay
toilet had something in it when I arrived and seat had drips on it , so I advised reception who cleaned it room service was under staffed. reception unable to deliver something to my room due to no one to cover reception
Dear Loona, Thank you for sharing your experience. We are happy to see that you had a nice experience; however, I understand the situation with the cleanliness and the delivery. I will share your comments with our colleagues to pay more attention to detail. We would love to see you again in Cambridge. Kind regards, Noelia, duty manager
Dear Loona, Thank you for sharing your experience. We are happy to see that you had a nice experience; however, I understand the situation with the cleanliness and the delivery. I will share your comments with our colleagues to pay more at… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe people were friendly and engaging
There were a couple of aspects where the hotel would benefit from a bit more care and attention to detail. A red bull can outside our first floor not removed, some rusting on bathroom pipes that had extended onto tiles
Dear Peter, Thank you for sharing your thoughts, we are very happy to read that you enjoyed our staff and our building is charming. I will be sharing your comments about the attention to details and rusting to our colleagues in housekeeping. We would love to welcome you back in Cambridge. Kind regards, Noelia, duty manager
Dear Peter, Thank you for sharing your thoughts, we are very happy to read that you enjoyed our staff and our building is charming. I will be sharing your comments about the attention to details and rusting to our colleagues in housekeepin… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
Dear Keith, Thank you for sharing your rate, we love to see that you enjoyed your time in Cambridge. We would love to see you again in our hotel. Kind regards, Noelia, duty manager
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewBreakfast was excellent although table would suggest a couple more round tables for larger parties. Location and staff were excellent
Room was clean and fine but the decor is a little dated/standard, would suggest making it a little more special/updated
Dear Lucy, Thank you for sharing your experience with us, we love to see hat you enjoyed the breakfast and services, I will be sharing your comments about the update the rooms with higher management. we would like to see you again in our hotel. Kind regards, Noelia, duty manager
Dear Lucy, Thank you for sharing your experience with us, we love to see hat you enjoyed the breakfast and services, I will be sharing your comments about the update the rooms with higher management. we would like to see you again in our h… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLovely room. Great bathroom.
Dear Jess, Thank you for sharing your thoughts about us, we love to see that you enjoyed your time in Cambridge and our hotel, we would like to welcome you again in Cambridge. Kind regards, Noelia, duty manager
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReally lovely hotel , staff, position and comfort.
The only thing I noticed was that I could hear vents outside my window which were quite loud at times but I got off to sleep so it wasn’t too much of a problem.
Dear Esther, Thank you for sharing your experience with us, we are very happy to read that you enjoyed everything we offer as a hotel. I will be sharing your comment about the noise to our maintenance team. We would love to see you again in Cambridge. Kind regards, Noelia, duty manager
Dear Esther, Thank you for sharing your experience with us, we are very happy to read that you enjoyed everything we offer as a hotel. I will be sharing your comment about the noise to our maintenance team. We would love to see you again i… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious, massive bed and lovely big bath.
N/A
Dear Sarah, Thank you for sharing your thoughts about us, we love to see that you enjoyed your room. We would love to see you again in Cambridge. Kind regards, Noelia, duty manager
Reviewed: 19 August 2025 · Stayed in May 2025
Verified reviewAll very pleasant thankyou!
Dear Mr Jones, Thank you for sharing your experience with us, we are very happy to read that you enjoyed your time with us, we would love to see you again in Cambridge, Kind regards, Noelia, duty manager
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location. The room was well equipped and comfortable with a lovely big bath and walk in shower. Dinner was lovely at the bistro
The room had a very odd layout- the door opened into the bathroom which you had to walk through to get to the main bedroom. The breakfast wax really disappointing- burnt pastries and cold black pudding. When we booked we told the hotel it was our 22nd wedding anniversary but there were no nice little touches to acknowledge this. Every hotel we have stayed in for special occasions have given us a nice little extra. Finally we were absolutely fleeced at the local carpark (our fault not the hotels but it ended up costing us 60 pounds to park for 24 hrs!)
Dear Philip, Thank you for sharing your experience with us, we are very happy that you enjoyed your room, and the dinner. All our rooms have a different layout, if you have any preferences please let us know in advance and we can do our best to allocate you in other room. I will be sharing your mentions about the breakfast to our head chef to improve them and with our team to keep an eye on the messages and requests as we love to do some nice details for special occasion. Thank you once again for your feedback, we appreciate it and we will take it on board. Kind regards, Noelia, duty manager
Dear Philip, Thank you for sharing your experience with us, we are very happy that you enjoyed your room, and the dinner. All our rooms have a different layout, if you have any preferences please let us know in advance and we can do our b… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewMy room was a bit dirty broken curtains
Dear Ellen, Thank you for sharing your experience with us, I will be passing on your comment about the cleanliness and the curtains. Kins regards, Noelia, duty manager
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewWe had a fantastic dinner at the restaurant - the food ws excellent and the staff knowledgable and friendly.
Dear John, Thank you for sharing your experience with us, we are happy to see that you enjoyed your time in Cambridge, and everything that we offer as hotel. We would love to see you again. Kins regards, Noelia, duty manager
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewFantastic location for the city centre. Polite friendly staff Lovely room
The only negative was that the tall floor lamp didn't work & we needed it as it was a miserable day weather wise.
Dear Elizabeth, Thank you for sharing your experience with us, we are happy to see that you enjoyed your time in Cambridge, I will be passing on your comment about the lamp to our maintenance. We would love to see you again. Kins regards, Noelia, duty manager
Dear Elizabeth, Thank you for sharing your experience with us, we are happy to see that you enjoyed your time in Cambridge, I will be passing on your comment about the lamp to our maintenance. We would love to see you again. Kins regards, N… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent location and friendly staff.
Feeling a little tired and a bit dark. Air conditioning struggled. Used to stay here before Covid and decor still looks the same. Also there used to be a valet parking service which would have helped if still available.
Dear Philip, Thank you for sharing your experience with us, we are very happy to see that you enjoyed our location and our service, I will be sharing your mention about the tiredness with our higher management. We would love to see you again. Kind regards, Noelia, duty manager
Dear Philip, Thank you for sharing your experience with us, we are very happy to see that you enjoyed our location and our service, I will be sharing your mention about the tiredness with our higher management. We would love to see you ag… Show more