5 New Street, Old Town, Edinburgh, EH8 8BH, United Kingdom
#3 of 181 hotels in Edinburgh
Guests' ChoiceBased on 1123 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.5
Staff
9.7
Value for money
8.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Harriet
United KingdomShower could do with some maintenance
Great staff and location. Option to have breakfast between 7am and 2pm was awesome. Room was spacious and comfortable
Stayed in September 2025
Reviewed: 31 August 2025
Noelle
United StatesNothing
In a great location near the Waverly train station and walking distance to all of the Edinburgh attractions, restaurants, shops. All the staff were extremely friendly and helpful.
Stayed in August 2025
Reviewed: 29 August 2025
Richard
United KingdomVery good rooms with plenty of space with good features
Stayed in August 2025
Reviewed: 25 August 2025
Chun
SingaporeLift was not working so need to climb stairs.
Rooms are big and have a special vibe. Beds and pillows are very comfortable. Lounge facility with coffee and sweets are available for guests. Delicious breakfast included. Good location. Friendly and helpful staff who helped us to carry the luggage up and down. There was also complimentary beer when we first arrived.
Stayed in August 2025
Reviewed: 19 August 2025
Galit
IsraelNo AC in the room!! we used the fan, but it was still too hot on August. However, the place was so perfect to us, so it didn't affect our good experience.
It was everything I hoped it would be, and very true to description on site - a cool unconventional place, very comfortable and a well equipped room. Location is perfect - just between old and new city, and near the train station. Has a private lounge for hotel guests as well as access to the public bar, and performance's place (we stayed during the fringe festival). Friendly staff, great breakfast too.
Stayed in August 2025
Reviewed: 15 August 2025
Alexander
United StatesI didn't like how the elevator was out of service. It meant I had to carry some really heavy luggage on my way down during checkout! Worth it though.
The rooms, food, location, beer, and vibes are amazing. In particular, I like how the hotel is walking distance – even with luggage – from the train station, but not in a touristy spot. With just a 10-15m walk, you can get to the heart of tourism.
Stayed in August 2025
Reviewed: 14 August 2025
Hayley
United KingdomAmazing room, with loads of space and special touches. All of the staff were fabulous, we and especially enjoyed the chill out area with the pick n mix!
Stayed in August 2025
Reviewed: 13 August 2025
Jennifer
United StatesThere wasn’t a power outlet in the bathroom the I could use for my blow dryer unfortunately so I had to do my hair in the entry/living room area. Not a big deal but also not convenient.
Location was fabulous! It was a great base for exploring the old town. We loved the relaxed vibe and the staff were very friendly.
Stayed in June 2025
Reviewed: 29 July 2025
Lilach
United StatesAll time that I was there they run out of sparkling water.
The room is amazing great place for Beer lovers with 24 hours snacks, breakfast serves until 3pm. Great location very welcoming staff.
Stayed in July 2025
Reviewed: 29 July 2025
Joseph
United KingdomNothing
Location, Quirky Rooms and 24/7 Pick n Mix
Stayed in July 2025
Reviewed: 23 July 2025
Ebel
NetherlandsNot much. Perhaps that i dont drink beer?
Great location, super friendly and helpful staff. Decent room, good beds.i
Stayed in July 2025
Reviewed: 18 July 2025
Sarah
United KingdomNothing
Staff went above and beyond. Especially miko he made our stay extra special. Thanks again
Stayed in July 2025
Reviewed: 18 July 2025
John
United Arab EmiratesGreat location, friendly staff
Stayed in July 2025
Reviewed: 14 July 2025
Alessandro
United StatesReally good and fun setup , whatever you text via WhatsApp the crew will make happen in minutes. GREt job And thank you
Stayed in June 2025
Reviewed: 14 July 2025
Andrew
United KingdomSuspicious peanuts under the table when we arrived maybe suggested a lack of detailed cleaning but the rest was spotless.
Spacious duplex suite. Great styling - loved the record player and vinyl that was there. The complementary guest area and drink on arrival was an unexpected bonus. Helpful friendly staff.
Stayed in July 2025
Reviewed: 12 July 2025
Mira
FinlandSmall things in the room could be fixed - water from shower leaks to floor, lower banister is loose, scratches on the walls. Also, breakfast could include some freshed items such as yoghurt/berries/oats.
We LOVED the Doghouse - I've rarely seen such attention to brewdetail 🙂. The room is huge, bed comfy, drinks extremely drinkable and staff genuinely welcoming. Special thanks for vinyl selection, started off playing Screamadelica loud.
Stayed in July 2025
Reviewed: 10 July 2025
Azadeh
CanadaLovely staff and great service!
Stayed in July 2025
Reviewed: 5 July 2025
Kathy
United Statesfree beers! close to train station
Stayed in June 2025
Reviewed: 3 July 2025
Alison
United KingdomNothing!
Amazing property! The breakfast was top notch and we enjoyed chilling out on the terrace. Great location. Definitely be back!
Stayed in June 2025
Reviewed: 3 July 2025
Mr
United KingdomEverything great, the staff were first class and so helpful. A credit to your business Well.done
Stayed in July 2025
Reviewed: 1 July 2025
Emma
United KingdomNothing
Staff friendly, funky rooms, excellent food and drinks
Stayed in June 2025
Reviewed: 29 June 2025
Gary
United KingdomNothing
Everything was great from check in, location, staff service and breakfast.
Stayed in June 2025
Reviewed: 27 June 2025
Rebecca
United KingdomThe room was very hot, even with the windows open. A fan was provided but I think at this price air con is required. There also isn’t a coffee machine in the room, and a few of the walls needed some paint touch ups.
Loved the interiors, guitar and beer bits.
Stayed in June 2025
Reviewed: 25 June 2025
Lauren
United KingdomIt was perfect!!!
The staff were so friendly and engaging!!! It felt like more of an old fashion guest house than hotel!!! Lots of space made available while you stay- communal area was great. The room was exactly what we imagined! Very comfy bed and lovely soft towels! And breakfast in bed was a real treat!!!
Stayed in June 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content