Great cooked breakfast. Plenty of everything

Stayed in September 2025

Staff were amazing

Stayed in September 2025

Nothing

The room was available promptly, the hotel decor was pleasing and spaces to sit comfortable It did not feel over crowded The staff were friendly and helpful, food quality very good The spa and outside garden were lovely

Stayed in August 2025

Nothing

The spa facilities are amazing. Food was good and the room was really comfortable

Stayed in August 2025

very poor breakfast menu

spa

Stayed in August 2025

Lovely hotel overlooking St Helier. The staff were very helpful & the spa was great! The food in the restaurant was very good.

Stayed in August 2025

The only minor criticism is that the rooms could have done with air conditioning. We did have a fan in the room but it was quite noisy.

Absolutely loved the place. Rooms were very comfortable and good sizes. Breakfast was excellent, the staff couldn’t do enough for you and we would not hesitate to recommend to others.

Stayed in August 2025

We slept badly from the constant noise all night from groups of scooters riding around the town with beyond-legal noise-making exhausts...this is not the hotel's fault, it was very hot weather so we kept the windows open for the sea breeze but be aware that the shape of the town acts as an amphitheatre with the hotel at the top of it. Breakfast was decent enough but not worthy of the hotel's 4-star status, there were just 2 cold meats to choose from, just 2 basic cheeses and just 2 bread types available (we arrived half an hour before end of breakfast). There was little choice of hot food and only 2 choices of prepped fruit. I've stayed in many 3-star hotels that had significantly better breakfasts, having said that, there was nothing wrong with any of it, there was plenty and it was all fresh, the area was kept clean and tidy and staff worked very hard to clear tables.

Hotel is pristine clean in all areas. We were on the 5th floor and rooms were comfortable although the single room overlooking the back of the hotel was very hot and stuffy, even with the windows released to fully open. In fairness a fan was already provided in the room, they were tidy and had all necessities, bed was comfortable and not too soft, bathroom was pristine. The staff were all very helpful and polite. The pools, steam room, sauna, jacuzzi and lounge-bed areas were all great, really nice and clean everywhere, we really enjoyed the environment. There were big clean fluffy towels and pool robes already provided in our rooms. There are courtesy buses that go to the town and back, which is a good idea - it would have been good to know the timetable and bus stop locations for this before arriving at the hotel rather than upon arrival.

Stayed in August 2025

Location was not easy to find, mostly because of the confusing system of one way streets around St. Helier. Would recommend using satnav when out and about driving.

A quality hotel. Well kept ... clean...comfortable bed ... friendly and helpful staff ... Great indoor pool ... well kept grounds ... good food.

Stayed in August 2025

Serving Beans and Hash browns separately

Lovely room as was all of the hotel

Stayed in August 2025

The breakfast selection was a bit corporate and might have benefitted from local produce to make it more individual.

It was a beautifully appointed hotel. I ate in the restaurant one evening and the food was delicious. The service was friendly and efficient.

Stayed in July 2025

Only two minor things; 1) shower pressure was very low, 2) constant beeping of a cherry picker every single day from 8am to 4pm, which drove us nuts.

Location, facilities (great gym and spa) and also how clean it was everywhere. The staff were also super helpful.

Stayed in August 2025

Dining options could be improved, it would be nice to have table service for the coffee at breakfast, and the hotel should serve drinks in the lovely lounge area near reception, as we would have stayed up for a night cap but the bar felt more like a cafe and not the right vibe

Spa is absolutely stunning, the bed was very comfortable and we had a pleasant view from our window! All in all it was a nice stay and good value, the staff were really lovely and accommodating. Would definitely stay again

Stayed in July 2025

nothing

the room we had exceeded our expectations, large, roomy and very clean

Stayed in August 2025

Some areas a little dated (carpets and lifts) which clash with the more modern areas. That may be by design.

Lovely hotel in great location with fantastic views. Far enough out of town but easily accessible. Good food and excellent staff.

Stayed in May 2025

The dining/dinner menu, albeit there was a ‘Simpler Menu’ but overall the dinner menu would not suit the Average pallet, perhaps a little bit ‘fancy’ considering the Hotel does not have a dress code any more in the din8ng room of an evening.

Room was smallish but it was a single room, unfortunately with no visibility from windows (window panes had covering over obviously for privacy and due to location of room) Breakfast was excellent with enormous choices and very helpful staff in the dining room. Spa facilities were excellent also, spacious and variety of pools available. Had SPA treatment which though expensive was also excellent.

Stayed in July 2025

A little bit out of centre of town. Got used to it and learnt which buses passed by…

Excellent breakfast - buffet and items to order off menu. Bed was comfortable. Decent swimming pool, sauna, steam room etc included.

Stayed in July 2025

Nothing not to like, staff were excellent

Stayed in June 2025

The hotel is located about 1km or so from St. Helier so quite a walk to get anywhere. The walk back was uphill as the hotel approach is elevated. The hotel run a courtesy bus to and from town at set times of the day. The Liberty public buses from the bus station came in handy to be dropped at the hotel road entrance.

Great hotel daily service of the room with fresh linen and towels, tea, coffee milk etc. Breakfast was buffet style with everything you could wish for from cereals to cooked food. Some cooked food could be made to order on request. Lots of healthy options of fresh fruit, seeds, nuts to suit everyone's palate. As guests we had use of the swimming pool facilities with steam room, sauna, hot and cold plunge pools as well as the 15metre pool and bubble pool. We were supplied with robes, slippers and towels for this. The hotel had a quiet atmosphere even though it was busy. The busiest time was breakfast time but 2 dining rooms were set up to accommodate this and it all ran smoothly without feeling rushed. All the hotel staff were very pleasant and always happy to help.

Stayed in July 2025

The weather was warm so room was hot. The fan was OK but quite noisy and blinds rattled at open window, which was annoying. It rained during the night and as we were in the attic rooms the noise of the rain hitting the roof was really loud. I would definitely make sure I wasn't in one of them again. Only other thing was the shower over the bath. We would have preferred a walk in shower. This is a personal preference but again, it should be clearer on website what the set up is.

Lovely breakfast with plenty of choice. Staff were nice and room was lovely

Stayed in July 2025

Our only negative comment is that the bedside reading lights could be better.

Good breakfast buffet. Excellent restaurant for dinner. We ate there every night during our one week stay. We liked the option of a free glass of house wine per person if dining between 6pm and 7pm. Quiet location. Nice gardens. Excellent pool and gym.

Stayed in July 2025

Parking isn't amazing but you can use the health centre.

Staff very friendly and helpful, beautiful building, Food was lovely and the facilities great. We had a 3 night stay and it was perfect.

Stayed in July 2025

Pool, steam room and sauna facilities were excellent.

Stayed in July 2025

A little warm in the top room floor, air con would be fab in the summer months

The pool/ spa was lovely! & the garden too

Stayed in July 2025