Apartment was very warm - a fan was supplied but had it on all the time.

Excellent location . Easy to get to train station as well as city centre. Worked well for our group of 3 as a base.

Stayed in July 2025

To have a shower you have to stand in the bath (perfectly fine) however the shape of the bathtub makes this a little bit precarious, even using the non-slip mat provided. We didn't have any accidents but someone less steady on their feet could struggle.

The location is a ten minute walk from central Bristol and from Bristol Temple Meads train station so very convenient. The apartment was clean and spacious and the staff were helpful and accomodating.

Stayed in August 2025

Only one towel in bathroom but did not communicate with reception

Lovely location and apartment Comfortable bed

Stayed in August 2025

Excellent flat, only slightly annoying thing was that it was quite warm and couldn't open fully the window in the living room

Stayed in August 2025

Great location

Stayed in August 2025

very limted kitchen equipment. A frying pan would be useful

the flat was spacious and comfortable.

Stayed in August 2025

The street was not that nice, but the property was ok

Big and clean rooms

Stayed in August 2025

Lack of being able to fully open windows in bedroom, or double glass doors in the lounge (despite a safety barrier being in place). The lounge doors are wired in place to only open 4 inches. Staff said they only give full opening access if staying for 28 days or more. No air conditioning. It was a 29° C day when we arrived so the room was hot and stuffy.

Proximity to Temple Meads Station and the Airport Flyer bus stop. Spacious apartment. Clean. There was a portable fan, which we kept running the whole time we were there, moving it from the lounge to the bedroom.

Stayed in August 2025

Not a lot

Spacious & good facalities everything you need

Stayed in August 2025

Nothing

Spacious, clean, very helpful staff and a great location.

Stayed in August 2025

Appliances (washer especially) were a bit old and tricky to work; would have appreciated more cutlery and plates etc; hope water system was a bit tricky at first but we figured it out and had plenty of hot water

Had all the amenities we needed including washer/dryer and was roomy

Stayed in August 2025

We couldn’t work the stove top and had trouble with the washing machine timing. It would have been good to have copies of the map of Bristol. We found one in the Bristol Cathedral. One more roll of toilet paper would have been nice. But we would stay again.

Location to railway station and shops, Harbourside and town. Very roomy and comfortable. Great to have a lift as we were on the fifth floor. Loved cans of water in fridge, biscuits, tea bags, popcorn. Was very hot in the apartment but fans were provided. Great towels, bed linen. Great kitchen. There’s a very warm cupboard for drying clothes.

Stayed in August 2025

Very hot as the windows don’t open much. The car park was full when we booked and cost £22 per night which wasn’t made clear and it said there was a balcony but the door had a limiter on so only opened a little bit.

Very central and clean and comfortable

Stayed in August 2025

Couldn’t fully open French doors, understand the need if you are staying with small children but should be an option for mature adults to open fully.

Spacious apartment for 2 people in a convenient location for the train station, restaurants and centre of town, less than a 10 minute walk.

Stayed in August 2025

Some art work on the walls would be more welcoming.

Staff were good and relaxed.

Stayed in August 2025

All good

Location and facilities were great

Stayed in August 2025

Rooms were right on the road side so it was a little noisy at night.

Great location just over the bridge from Queen's Square. Apartment was very clean and comfortable. Facilities were standard but worked well.

Stayed in August 2025

Pre communication, 1 brief response and no follow up. Parking: there is very little onsite parking. Krystina in office should try stepping out from behind the desk and verifying what guest shared. Parking on street outside gates has a 4 hour max. No matter what the website says parking at end of street lot is £26/24 hours not £14 and telling guest to call council is a poor response to frustrated international traveler after many hours of travel. Label shower/bath in those apts that require you to put shower head lower than spouts and pull up center piece. ( having been in 3 apts they are not all the same.

The size of apartment was great. Erika, guest service was a shining light! We had a significant leak in the 1st apt on 2nd night and while that was unexpected and a mess Erika was helpful, offered what solutions were available middle of the night and sorted a new 2 bedroom apt the next morning. As the facility has no overnight staff we appreciated Erika coming in middle of the night.

Stayed in August 2025

I like the cleanliness, well equipped

Stayed in July 2025

Have air con

Convenient

Stayed in July 2025

Minimal refreshments, could have been better choice. The television reception was poor and technically frustrating

I enjoyed the location and ease of access. The general level was good but lacked an edge to make it special. But certainly everything that I needed and expected.

Stayed in July 2025

Receptionist was extremely helpful on arrival check in was very fast. Accommodation was clean and very comfortable. Tea and coffee was more than you would normally get. Location was perfect

Stayed in July 2025

Location and security

Stayed in July 2025

Location was perfect. Clean and well equipped suite

Stayed in July 2025