Extra Services, A14/M11, Boxworth, Cambridge, CB23 4WU, United Kingdom
#43 of 46 hotels in Cambridge
Guests' ChoiceBased on 2931 hotel reviews
6.9Cleanliness
7.3
Comfort
7.3
Location
7.9
Facilities
7.1
Staff
8.3
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 5 September 2025
Owen
United KingdomThe room was a little tired and we couldn’t get a good reception fir the TV but otherwise fine for what we paid
Good location, room was clean and spacious and in a quiet part of the property and the food court next to the property was very handy
Stayed in August 2025
Reviewed: 1 September 2025
Valerie
United Kingdomtouch ups in the room and bathroom ie filling holes in walls and painting worn areas bedside light not working
Stayed in August 2025
Reviewed: 1 September 2025
Paul
United KingdomWe had to change rooms because the original one had a window that wouldn't shut which meant that we could hear the motorway traffic continuously. Our second room didn't have a kettle. All the doors made a loud noise when closing them. So we could hear everyone entering and leaving their rooms.
Excellent staff and good breakfast facilities.
Stayed in August 2025
Reviewed: 1 September 2025
Simon
United KingdomNo water in the morning. Sign on reception saying 'no hot water in the morning' but there was no water at all. Breakfast very overcooked and dry.
Good location. Plenty of eateries nearby. Comfortable bed. Clean. Good parking. Quiet which we did not expect. Good staff, we had refund for breakfast and for drinks from elsewhere due to no water.
Stayed in September 2025
Reviewed: 1 September 2025
Arthur
United KingdomThe bathroom and toilet door had a broken handle and it would lock and your struggled to get out . The door on the shower would stick and my partner struggled to get out. It was also mouldy and the sealant around it was falling off. The extractor fan did not work.The room although quiet clean was showing wear and age and in need of refurbishment. The tv in the room although would work would lose reception so no channel availability. The room also did have a strange smell and the hotel hallways had missing panels in the ceiling and the carpets had stains in certain areas.
The staff were helpful and friendly and although next to the main road the room was quiet and the double bed was comfortable. The facilities were reasonable. The hotel was welcoming.
Stayed in August 2025
Reviewed: 31 August 2025
Michaela
United KingdomMould on bathroom ceiling. Broken tile that was sticking out and potential risk hazard. Rusty fittings in bathroom. Disabled access bathroom but soap dispenser set high.
Stayed in August 2025
Reviewed: 29 August 2025
Lopes
United KingdomThe bathroom should be cleaned better, especially the shower area, the carpet on the floor wasn't looking so good, it needed cleaning.
Stayed in August 2025
Reviewed: 28 August 2025
Richard
United KingdomCarpetx need teplacig
Convenience
Stayed in August 2025
Reviewed: 27 August 2025
Eleanor
United KingdomBreakfast a bit limited (no fried eggs and the scrambled eggs were full of water).
Large room, comfortable bed, power shower, efficient check in, breakfast on site
Stayed in August 2025
Reviewed: 27 August 2025
Gary
United KingdomThe rooms need a lot of attention. Signs of mould on the ceiling by the bathroom but it was the layers of dust on the table, bedside cabinets, window ledges that were a problem and the room generally needs a lick of paint
Good value for money,very quiet, staff friendly and helpful and breakfast was good value as well.
Stayed in August 2025
Reviewed: 25 August 2025
Esther
United KingdomThe bathroom was not very clean.
Location was convenient. Staff were friendly and helpful and the room was clean and comfortable.
Stayed in August 2025
Reviewed: 24 August 2025
Becci
United KingdomWasn't clean in the room and bathroom
Great location
Stayed in August 2025
Reviewed: 24 August 2025
Gerard
United KingdomThe shower was grubby around the bottom and mouldy
The bed was clean and nice sheets and towels
Stayed in August 2025
Reviewed: 23 August 2025
Stalin
United KingdomThe staff is not friendly, not help what gusts need something.
Good location
Stayed in August 2025
Reviewed: 22 August 2025
Fozia
United KingdomEverything was comfortable but the rooms could have been cleaned better.there was cobwebs in the corner of the ceiling and mold in the shower just under the shower screen and shower head was rusty. Rooms had a little smell to them.
Staff where extremely polite. Location was good. Spoilt for choice as there are a lot of food places right outside the hotel GDK,Chopsticks,McDonald's KFC and many more. Value for money.
Stayed in August 2025
Reviewed: 21 August 2025
Colin
United KingdomOne of the few places which offered two single beds. Plenty of parking.
Stayed in July 2025
Reviewed: 21 August 2025
David
United KingdomWierd channels on tv all very old and no news channels
Clean friendly staff
Stayed in August 2025
Reviewed: 21 August 2025
Chrisnor
NorwayThird bed had a terrible mattress. We were given an extra duvet to put over the mattress to make it usable! Non functional bedside wall lamps - were not working or broken! One wall socket did not work. Had to ask for towels for all guests. The public toilet in the entrance area was filthy and no toilet paper or soap, and had clearly not been checked in a few days. Slow table clearing and cleaning at breakfast. Suspect not enough staff.
Cooked breakfast available for several hours. Helpful staff. Room adequate for 3 grown people. Plentiful supply of tea and coffee and milk sachets in the room. Late check out for £10. Overall, the Ramada was adequate for a weekend stay, some fails, but generally acceptable and basic cleanliness. Would probably stay again as good value and convenient location.
Stayed in August 2025
Reviewed: 20 August 2025
Duncan
United KingdomAir con was not fully up to scratch. A fan was provided but this is pretty noisy at night. Shower floor did not feel properly attached and was unpleasant to walk on. Would have been nice to get a little bit of fruit at breakfast
Overall great value for money. Busy but friendly staff. Fitness room was a nice, surprising addition. Room spacious, clean with good bed. Good breakfast and enjoyed the dinner too. Quiet at night despite the busy area.
Stayed in August 2025
Reviewed: 20 August 2025
Ju
United KingdomRoom was a bit tired and could do with a freshen up.
Family room was much bigger than the usual offering and contained a double bed and two proper single beds which is very unusual and brilliant for the price paid. Even better there was plenty of space to move around between the beds. When your 2 kids are teenagers they don't want to share a double sofa bed which is often what is offered in a family room or 4 bed property.
Stayed in July 2025
Reviewed: 18 August 2025
Carole
United KingdomConvenience of location as a stopping off place on our journey
Stayed in August 2025
Reviewed: 18 August 2025
Kathleen
United KingdomCarpet smelled a bit. Expensive.
The bed was clean and comfortable. Location was ok
Stayed in August 2025
Reviewed: 16 August 2025
Anthony
United KingdomThe tap in the bathroom was broken unsafe and unable to use.
Stayed in August 2025
Reviewed: 13 August 2025
Elma
United KingdomThe aircon (I really don't get on with it) and no way to open windows wider. I could hear the thudding of people running up and down the corridor in the early hours. Coffee at breakfast was terrible (sorry).
Location was ideal as we had family events in Swavesey - just up the road. Liked the separate basin, loo/shower. Comfy bed. Free parking. Lovely staff.
Stayed in August 2025
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