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Reviews of Crowne Plaza Gerrards Cross by IHG 4 stars

Oxford Road, Gerrards Cross, Beaconsfield, HP9 2XE, United Kingdom

#3 of 6 hotels in Beaconsfield

Guests' Choice

Review score

Based on 2720 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Initial room had a smell of damp before we changed rooms

    Dinner in the restaurant was fantastic. Godd breakfast options. Comfortable bed. Night light in the bathroom was a lovely touch. Lovely swimming pool jacuzzi sauna and steam room.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    7.0
    Convenient and priced well
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Gym was good, for a small gym lots of equipment. Nice pool to.

    Stayed in September 2025

  • Reviewed: 5 September 2025

    8.0
    Excellent, would stay here again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm went off at 2.30am and it wasn’t clear if we should leave our rooms or not. Turned out we didn’t need to but that wasn’t well communicated. Also children under 16 are not allowed in the jacuzzi which we did not know in advance.

    Room was lovely! Clean and spacious. Nice big tv. Big beds. Welcome chocolates and decent tea/ coffee facilities in the room. Staff were very friendly and efficient.

    Stayed in September 2025

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows

    Breakfast lovely

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool, not easiest to find, down few sets of stairs and have to enter through changing rooms first, only found when another guest explained it

    Staff were friendly and approachable Good decent breakfast Beds fairly comfortable for person who struggles to sleep in hotels

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Great stay at Crown Plaza Gerrards Cross.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Would have liked a bath tub, but for one night, the shower was fine.

    Nice looking property, car parking, entrance. Very convenient for where we were going to spend the evening. The bed was comfortable, nice sheets and pillows. The Antipodes toiletries, body cream etc was absolutely gorgeous.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Everything needed for a hotel and more.
    • Business trip
    • Solo traveller
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Sauna wasn't working in the morning and pool + steam room cleanliness were not great.

    bar / restaurant, room was nice and spacious + clean and tidy, staff were nice.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    7.0
    Enjoyed our stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Excellent location for our visit to Beaconsfield. Room was clean and comfortable. Enjoyed the pool/spa and sauna, Breakfast was good.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    I did not like the CCTV camera pointing straight to my widow room 102, I did not notice it at first and I was naked most at times ,with the widow curtains opened until my husband saw it, we were going to report it but we forgot when we checked out.

    I liked the breakfast and dinner , staff were very polite and the room was clean no funny smell.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Fair value for a quality location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast service seemed unprepared and out of line with the quantity customers

    Rooms very comfortable and good value

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    I enjoyed my stay and would do it again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Dining room/ bar a little too cold with air conditioning. Freshly squeezed orange would have been nice for breakfast. Otherwise all was good

    Friendly staff, leisure centre, clean and good breakfast

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Lovely couple of nights
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The spa was a little tired in places but overall well equipped.

    Looks very good from the outside, love the infinity fountain and the lobby was very impressive. Room was comfortable and well fitted out, loved the shower products.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Good stay for 1-2 nights
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The location is not optimal, there is literally nothing around the hotel then carpark and little mess in the forrest. So there is no chance to go for little walk without taking car and moving elsewhere. Rooms, even the one for family, are very small. So if the plan is just to sleep over the night, then it is ok. If you also want to spend evening in the hotel, this can be limiting after several nights.

    The staff was very nice and breakfest were nice. Also very good was the opporutnity to go to swimming pool and jakuzi or gym. The size of it is small, but as this is not the main business, it can be expected. So the property itself offered quit a few options for evenings

    Stayed in July 2025

  • Reviewed: 4 August 2025

    9.0
    Lovely comfortable hotel with pool.
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Our view from the room on this occasion. It was horrible! It overlooked a load of machinery. Also the lobby area decor has changed a bit and although still very pretty, we preferred it before. Otherwise it was perfect.

    It was the third time I've stayed at this hotel with my daughter and granddaughter before visiting Harry Potter Studios. We have always loved the hotel because of the swimming pool and jacuzzi and the good breakfast choice. Also the rooms are very comfortable and parking is easy.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    7.0
    Good
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was cold. Waited a really long time for beans asked 2 or 3 people. Toilet got blocked in the middle of the night and flooded the bathroom. Was woken up to drilling from one side of the bed and someone calling room service to someone clearly fast asleep from the other side. I called 10 times throughout the day , not one call was answered and I messaged twice and never had a reply.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Temp Fire Accomodation
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 8 nights
    • Submitted via mobile

    Evening food and drink was overpriced subsequently we ate in the Ethorpe on 7 of the nights.during our stay

    Very friendly and helpful staff Breakfast was good.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    A lovely hotel for couples, families may find the limited children's pool hours a slight drawback.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    The hotel feels best suited to couples rather than families. Although there is a pool, the times allocated for children are quite limited, and there is no section of the pool kept open for kids outside those hours, which was disappointing.

    We had a nice stay at the Crowne Plaza Gerrards Cross. The hotel is clean, tidy, and well maintained, with a particularly good breakfast – plenty of variety and something for everyone. The location worked well for our trip to the Warner Brothers Studios, but it is worth noting that it is over an hour by car to central London (Piccadilly Circus), so less ideal if your plan a trip into the city. That said, the hotel staff were helpful, the room was comfortable, and overall it was a pleasant stay.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    I will come back after the update of the building.
    • Leisure trip
    • Couple
    • Standard King Room - Accessible
    • Stayed 5 nights

    In short: The building is worn out. Not all in pool is working, hinge of steam bath is broken, jacuzzi is in SST=too slippery, no brush in toilet, toilet space very small, mirror broken in room, fabric loose on seat in dining room.

    Staff=perfect, almost like a personal butler. Breakfast=perfect, all you can wish for. Room is very clean. Price=OK, considering the extra facilities (sauna, pool, fridge, airco in room)

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Easy to locate
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Lots of stairs no elevator

    Super friendly staff and beautiful countryside

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Pleasant stay
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The strange smell on arrival (builders were at work) staff did apologise about this too so not really an issue Breakfast selection was ok but would have been nice to have things like porridge / oats or granola ( not already in cups with yoghurt)

    Staff are friendly, rooms are really clean and it's nice and quiet

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    OK for a 3/4 star hotel.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable pillows.

    Sulky on reception was absolutely first class. Warm, welcoming and efficient.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Overall very good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Steam room not working. Swim suit dryer not working. Mould around windows in bedroom.

    Overall very pleasant

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Beautiful Decor.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The pool area could be cleaner, and the ladies' toilets wasnt pleasant.

    Beautiful decor, spa is lovely too. We had the suite, and the bed was very comfy.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Excellent staff at all times.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night

    We would have liked to have been able to open the windows more. It was too hot in the bedroom.

    All the staff were polite, friendly and helpful.

    Stayed in July 2025

Showing 1 – 25

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