Birdham Road, Chichester, PO20 7EH, United Kingdom
#7 of 13 hotels in Chichester
Guests' ChoiceBased on 740 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
9.1
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 1 September 2025
Jenny
United KingdomThere could have been better attention to dietary requirements. With all the availability now of cereals and breads, the breakfast menu fell a bit short of variety and quality for gluten free guests.
The ambience of the hotel was very nice and the staff were all most welcoming. We enjoyed seeing the same members of staff during our stay. Our room felt more personal than most hotel rooms and we liked being able to access the patio immediately from the room. The grounds were lovely and we had an excellent meal at the Cider House Restaurant one evening and a delicious Sunday lunch.
Stayed in August 2025
Reviewed: 30 August 2025
Lynne
United KingdomOur room over looked the road which was very busy and noisy
Bar area and surrounding were lovely breakfast amazing lovely staff
Stayed in August 2025
Reviewed: 23 August 2025
Alison
United KingdomFridge on the carpet??!! Very diff to open the door And it was not on when I arrived. Long wait to check in as only one staff member and he was on phone Didn’t realise room was in the roof - to open upper windows I would need a chair and there wasn’t one No grab rail on shower wall Hot water took a long time to come through Strange you could not ring from room to reception after hours but would have to get up and go and ring the hotel door Need to light the path to the pizza place Why have I received 11 emails regarding my booking (several duplicated) filling up my inbox? Could not get WiFi even after I had signed up
Location Risotto was delicious Waiting staff attentive
Stayed in August 2025
Reviewed: 13 August 2025
Candida
United KingdomThe room carpet was stained in several places and needed a general clean up. The location is great only if you have a car and avoid peak times, otherwise it is difficult to access unless you pay for an expensive taxi if you can get one! I couldn't as non were available so took the bus that stops near the Hotel but I found it not to be a good option because the walk from either the local bus stops is very dangerous. The road side verges are all overgrown or non existent and there are bends so you have to keep crossing the road to be seen in the stretch of road between the bus stops either side of the hotel. I was at least advised by the driver of the bus that dropped me off that the drivers often can't see you at the two nearest stops to the Hotel, so to take great care. It verge walk really was scary with a lot of wide large farm vehicles on that road who did not slow down as they passed by. Sadly you can't get to the various public country or waterways footpaths that head to the beaches without several points of the walk/cycle being on this or another busy road route, though there are several other lovely walks nearby. If you do arrive by car, note traffic jams occur commonly on the route to the hotel due to it being the beach and good walks run and in peak rush hours times.
The staff are friendly and polite. The room layout worked, nice decor and good ventilation options. The bed and bedding were amazingly comfortable and clean, and the room was a good size and quiet enough. I slept well. The bathroom was a lovely size too with a good shower over a great bath (which was very comfortable to relax in) and the towels were a nice quality. Casual diner - bar meal option was offered as a late booker, was tasty, and the seating and table was nicely set up for me - thank you. Once you get to the Itchenor/West wittering areas walking is good.
Stayed in August 2025
Reviewed: 11 August 2025
Olesya
United KingdomThe bed!
The location and the grounds are amazing.
Stayed in August 2025
Reviewed: 3 August 2025
Kate
United KingdomN/A
Clean, comfortable room. Lovely big bathtub. Delicious food at the on-site restaurant for both breakfast and dinner. Plenty of parking available. Stayed there on a very hot evening so the in-room fan was appreciated.
Stayed in July 2025
Reviewed: 31 July 2025
Debbie
United KingdomPrices expensive/ choice on menu.
Rooms and views open space for the dogs to run.
Stayed in July 2025
Reviewed: 31 July 2025
Erinna
United KingdomI would have liked the choice of a walk in shower.
Very comfortable bed, nice grounds and the patio is a nice bonus. Lovely bar and cocktails and dinner options. Dog friendly.
Stayed in July 2025
Reviewed: 28 July 2025
Gillian
United KingdomStaff were on the whole good but a bit erratic with service in the restaurant especially on Saturday forgetting drinks orders, muddling meal bills. V polite and keen but disorganised.
Lovely grounds restaurant and terraces. Food was superb so has a great chef. Happy hour cocktails great fun.
Stayed in July 2025
Reviewed: 27 July 2025
Sue
United KingdomThe room was hot when we arrived and although a fan was provided, air conditioning would have been appreciated.
Location was great for Chitchester.
Stayed in July 2025
Reviewed: 21 July 2025
Andrew
United KingdomVery noisy due to road noise. Less noisy from premium rooms in main courtyard. But no air con means in the summer, having the windows open. And it’s adjacent to farmland so a bonfire smell was in the room for a while. Gravel car park also noisy. Disappointingly a minor toiletry item was left in the first room I stayed in room 27. And when I checked out I asked for access to the room to retrieve it but it was missing. Housekeeping stated there was no item in there when they had inspected the room. But it had obviously been thrown away. So don’t leave anything behind. As their lost property system is not very robust.
Lovely boutique feel inside the hotel bar and restaurant and lovely gardens. Gravel car park with two BP pulse EV chargers. Varying levels of comfort between rooms. I had made a last minute booking with booking.com and was allocated a small double bed room. (Room 27) The room was stiflingly hot with no air con or fan provided. The room was dated but cosy. (See photos) Room was in original building above the bar and immediately adjacent to busy main road. However there was a plumbing fault meaning hot water out of cold taps shower / bath and sink. And super hot out of hot taps. Staff were friendly and I was moved to an adjacent room (28) which had a four poster bed and was more luxurious but also had the same hot water issue. Receptionist was very friendly and helpful and apologised and I was moved to a different room (24) with an amazingly comfortable king size bed. And jacuzzi bath but no stand up shower. But the room did have a really good fan. And roof velux windows.
Stayed in July 2025
Reviewed: 9 July 2025
John
United KingdomDuvet too thick for the hot weather.
Very good dinner
Stayed in July 2025
Reviewed: 8 July 2025
Gwen
United Kingdompillows very hard!
breakfast excellent.
Stayed in July 2025
Reviewed: 5 July 2025
Faye
New ZealandThe name
Stayed in July 2025
Reviewed: 27 June 2025
Mary
United KingdomCouldn’t get bedside lights to work but couldn’t be bothered to ask Housekeeping. TV was a bit temperamental - it seemed to periodically revert to ITV3. Hospitality tray perhaps a little basic. I would prefer not to be in a room under a staircase next time.
Relaxed environment; friendly staff; gorgeous food; great bar area; comfy bed & pillows; brilliant shower; lovely outlook from the room.
Stayed in June 2025
Reviewed: 24 June 2025
Anthony
United KingdomThe room offered was not the one advertised on the web site
location food
Stayed in June 2025
Reviewed: 22 June 2025
Eleanor
United KingdomStaff could have done with a bit more training. Behind the bar chap needed to be told everything. Also things like cold coffee and not the type we irdered
Stayed in June 2025
Reviewed: 16 June 2025
Lesley
United KingdomNothing
Everything was really lovely and as this was a last minute find was great - will definitely go back. Only ate breakfast which was excellent but would love to try the restaurant next time
Stayed in June 2025
Reviewed: 15 June 2025
C
United KingdomProximity of busy road. Noise from upstairs room (footsteps and shower). Grounds lacked care in many places.
Room very pleasant, staff cheerful and helpful, meals excellent
Stayed in June 2025
Reviewed: 10 June 2025
Paul
United KingdomThe pillows were too firm for us..
The location, the room and the breakfast.
Stayed in June 2025
Reviewed: 1 June 2025
Deborah
United KingdomI wish there were two comfy chairs in the room
Location was excellent. Breakfast was excellent and varied. The staff were friendly, pleasant and attentive. Our room (12) was well appointed comfortable.
Stayed in May 2025
Reviewed: 27 May 2025
Ann
United KingdomLocation & setting
Stayed in May 2025
Reviewed: 25 May 2025
Siobhan
United KingdomBed was a little small for a couple. Shower head didn’t fit the cradle and sprayed water everywhere.
Lovely hotel with warm welcome. Nice clean room. Excellent meals in the restaurant.
Stayed in May 2025
Reviewed: 21 May 2025
Anita
United Kingdomcooked breakfast a little slow being served
all
Stayed in May 2025
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