Stairs, no assistance with bags.

The view

Stayed in August 2025

I booked dinner for 6.30/7.00 but due to bus party being delayed it was before the bus party came to dining room but my wife began to feel ill.

Room was excellent

Stayed in August 2025

No Scottish Breakfast in Scotland. Only English Breakfast.

Great location and friendly staff

Stayed in August 2025

Staff need better customer services an all be on the same page . One night was able to book meal n etc to my room number an was paid for at the end of the evening , all good 👍 2 nights later drinks had to be paid for at the bar each time and meals paid for before table service would take our order . I question the 2 different standards as was told that we are in the middle of changing management ? 🤔 Being our 1st trip to Scotland n knowing the area better there is so many other accommodation choices for next time.

Meals are good.

Stayed in August 2025

Evening meal menu very limited.

The staff were really attentive, they were very helpful and a friendly bunch, nothing was too much trouble. You could see that they were rushed at times too, but they always had time to assist with any query. They really made a great stay. Breakfast was as expected. No frills but enough to eat. We were looking forward to a relaxing meal and time in the hotel restaurant and bar, so intended to eat for the evening during our stay, but the menu was very very limited to just 2 choices and so we opted to go into Fort William. But, it was a comfortable clean stay for 1 night.

Stayed in August 2025

Not at all disabled friendly. Lots of steps, no lift and no change of room offered without having to pay!

Some of the staff were very helpful and considerate, others were not!

Stayed in August 2025

No isolation between rooms, TV starting by itself, shower pipe was leaking water.

Location, bathroom was spacious

Stayed in August 2025

We got a phone call from Booking.com the night before we were due to arrive saying there was a problem with our room and the only option left for us was a twin room without a sea view and whilst it wasn't ideal, they'd provide us with a bottle of wine as an apology, we don't drink! They then said they'd give us dinner, breakfast and £50 back. The twin room was very dark with a view of the fire escape at the back of the hotel. As a couple, sleeping in single beds was just odd and didn't make for a comfortable nights sleep. We did look into having dinner there but there was a distinct lack of options to choose from so went into Fort William. We've still not had the £50 back.

We booked a double room with a loch view without breakfast and were very much looking forward to our stay due to the location & value for money. Location was as expected, opposite Loch Linnhe on the edge of Fort William; ideal. Hotel was pretty clean as was the en-suite. We did end up having breakfast in the end and it was nice with quite a few options to choose from.

Stayed in July 2025

Location and value for money. Friendly and helpful staff.

Stayed in August 2025

Food was OK but it caters for large coach parties. Private guests are almost ignored

Location was good

Stayed in August 2025

We a small room with twin beds.

Lee very welcoming, friendly and helpful.

Stayed in August 2025

Guy at check in tried far too hard to sell the entertainment when we just wanted the keys to our rooms. Lack of staff at breakfast.

Rooms were fine with a view of the loch. Biggest breakfast choice ever.

Stayed in July 2025

Breakfast was a little disappointing. Toast cold and burnt ... the coffee was not good at all. The bacon was bland and no flavour and all had seemed to be prepared well ahead and now a little stale.

Nice room and nice view... Bed was comfortable and room was adequately clean and comfortable.

Stayed in July 2025

The hotel is somewhat out of date and could benefit from a major renovation in order to attract more tourists/guests. The walls are extremely thin, so you can hear conversations from all directions throughout the day and night, making it harder to get to sleep.

The hotel itself is situated in a lovely spot over-looking Loch Lynne and is not too far from Fort William either. Parking was free of charge too with no complications :)

Stayed in June 2025

Limited time options for eating in the evening

Great place to stay. Room was very comfortable and a great breakfast

Stayed in July 2025

I used to go to to boarding school and hated the mass breakfast cooked well before eating and then on your plate in seconds greasy with cheap products- guess what the breakfast is like here??? I appreciate they have a lot of breakfasts to do but it wasn't nice. The only thing worse than the breakfast was the waiters attitude and the way he spoke to us! Don't like your job? Get another 1!! Apart from that no complaints about the room!

The room was large and clean with an excellent shower. The men on reception were nice too

Stayed in July 2025

Only trouble we had was that there is no lift and it was hard to locate someone at reception to carry luggage to second floor .

Breakfast was excellent… lot of choices in hot food and the location overlooking the sea was superb!

Stayed in June 2025

Nice friendly hotel with comfortable rooms. Low priced evening meals are available.

Stayed in June 2025

Could do with modernising but for the price it’s perfect

A perfect little pit stop. Basic but done the job really big car park and great location.

Stayed in May 2025

The en-suite shower water temperature was tepid at best .. the washhand basin hot water was hot!

Reception at reception was efficient Room was compact and clean Breakfast was tasty when it arrived

Stayed in June 2025

nothing

Breckfast was ok, Needed add more veg option in food

Stayed in June 2025

Size of room

The view

Stayed in June 2025

Facility is very dated and needs refurbishing it unfortunately has a musty damp aroma throughout and needs lots of tlc We only just managed to park which may have resulted in us having to go elsewhere as road side parking impossible Appears to be very limited evening meal options, we opted for mcdonalds ! Seems to be geared towards coach parties

Good room size clean and comfortable bed pleasant helpful staff good breakfast Good location for nice loch view and ease of access

Stayed in June 2025

There was a large cobweb in the bathroom and one of the drawers in the bedroom had a large open pack of watsits inside, which may have been there for weeks. Our room overlooked the carpark, and both nights we were woken at 5:30am by people getting into their cars to head off, talking loudly. Cooked Breakfast was fine…but came out very quickly (in under 2mins) so had obviously been cooked earlier and kept under a hot warmer.

The staff were friendly, the beds were comfortable, the rooms were a good size, the shower was large and water was nice and hot after our walk up Nevis. The location is good, views from the restaurant lovely, and there was even a chance to do some reeling on Sat night - an activity put on for the bus loads of older (65+) people staying there that weekend.

Stayed in June 2025