How rundown it was. Also restaurant, bar and spa facilities were closed allegedly for renovation. The photos on their website are a little bit cheeky considering what it looks like on the website and what you actually get but the staff and Reception are brilliant.

Stayed in May 2025

Stayed there a number of times, but change ownership meant no restaurant facilities apart from breakfast. Dinners were good and one of reasons chose the hotel. Hopefully will be back

Stayed in April 2025

Pumps on the beers were not on and there were no dedicated bar staff Breakfast was a wee bit disorganised and no fried or poached eggs only scrambled

Breakfast was very good. Staff very friendly room very clean and had everything we needed

Stayed in March 2025

No dining facilities at the moment apart from breakfast. Rooms dated, poor quality pillows , thin towels.

Excellent breakfast. Really lovely staff with faultless, friendly service from everyone at eightacres. Nice toiletries in the room and a good tea/ coffee tray Dog friendly

Stayed in March 2025

the hotel in general needs a complete refurb, no facilities were open the bar was shut at 08.00. I waited 25minutes to be served for breakfast before i decided i couldn't wait any longer so i left

Stayed in November 2024

The water was not hot.

Only dealt with the receptionist who was really good.

Stayed in December 2024

No food only breakfast you could do

Breakfast we did not have because that all you could offer

Stayed in November 2024

Long walk to the room and the hot water took a while to come through as old hotel but staff were open and ho eat about this and said leave it a few minutes to run. All the draft drinks were off in the bar also so went into Elgin city.

Nice hotel. Breakfast was very nice. Reception and bar well decorated and pleasant. Room was clean and well presented and bed very comfy.

Stayed in September 2024

Better menus would have been better

Situation

Stayed in September 2024

Restaraunt service very slow, suspect there were insufficient staff in the kitchen. Leisure club closed.

Restaraunt Staff were excellent.

Stayed in September 2024

rooms need upgrading

location

Stayed in July 2024

Spa was closed

Rooms are a wee bit run down Public areas fresh and modern.

Stayed in September 2024

Leisure facilities not available

Nice enough very dated

Stayed in August 2024

The restaurant and spa were unavailable to us and this was a big upset to us as this was one of the reasons we had booked your hotel.

Elaoise was very nice and is an Asset to your business.

Stayed in August 2024

Outdated feel.

Our stay at the hotel was not quite what we expected. I feel if the look of the place would be done up and look more welcoming, that would help. There also seem to be more workers staying the tourists? We booked a table in the restaurant l, but we were the only people there. The girl who served us, however, was lovely, and the food was good. The room was at some points outdated, especially the bathroom. Had a good sleep though.

Stayed in August 2024

OMG, the walls are thin. You will know EXACTLY what your neighbours are doing - talking, TV channel, toileting, and everything else that people do in hotel rooms. The hotel must know this, as earplugs are supplied in the room.

Hot, powerful shower - although the shower is in the bath.

Stayed in August 2024

Staff all good special mention for robin ( chirpy) Jake too got me more coffee tea 😂😂

Stayed in August 2024

Needs upgrading esp poor entrance. Dirty and cracked windows at entrance and wood needs varnished. Wouldn’t cost much but make a good initial impression

Spotlessly clean. Friendly staff esp general manager

Stayed in August 2024

It had recently been used as accommodation for asylum seekers and appears to only just opened back up for business. So recently that an immediate neighbour stopped us to ask if it was open again. The exterior is dated and shabby. It was like a ghost hotel, we saw maybe one other guest over the 2 nights hence we did not eat at the hotel which we had planned for one of the nights.The website looks so swish, leisure centre, spa, nail bar and lovely for weddings. Not these days

This hotel is handy for Elgin. Room OK and clean

Stayed in July 2024

Whilst it is quite dated, it was spotlessly clean.

The staff on reception at breakfast were very friendly.

Stayed in July 2024

arrived on Friday about 3.30pm as we were booking in we were told there was no restaurant or bar facilities as the hotel was closing on Sunday and the staff had only been told on Thursday

Stayed in April 2023

Room never cleaned nor facilities replaced. Stairs up to Room never hoovered in 3 days we were there. No bar or evening meals. Oh and the hotels now closed to the public as it's being used for asylum seekers.

Good location room okay.

Stayed in April 2023

The bar was closed which was disappointing, but the staff explained why it was closed which was fine. I wasn't aware of any breakfast arrangements but again, the hotel was closing after the weekend so possibly this was no longer an option when we stayed.

Having access to the pool and gym was a nice bonus, the bed and pillows were really good which I normally find an issue in most hotels (either too firm or feather pillows). It's only a 1 mile walk into Elgin centre, well positioned. The reception area looked lovely too.

Stayed in April 2023

had a meal booked in restaurant, but on arrival was told restaurant wasn’t open! Being told before would have been helpful

quiet

Stayed in April 2023

Restaurant and bar were shut which we weren’t told about.

Check in, out.

Stayed in April 2023